{"id":255203,"date":"2024-09-20T17:42:26","date_gmt":"2024-09-20T15:42:26","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/herramientas-del-centro-de-llamadas\/inicio-de-sesion-unico-sso\/"},"modified":"2026-01-08T23:56:31","modified_gmt":"2026-01-08T21:56:31","slug":"inicio-de-sesion-unico-sso","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/inicio-de-sesion-unico-sso\/","title":{"rendered":"Inicio de sesi\u00f3n \u00fanico (SSO)"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Protege tus datos y simplifica los inicios de sesi\u00f3n con el inicio de sesi\u00f3n \u00fanico<\/h1>\n\n\n\n<p>Proporciona a tu equipo un inicio de sesi\u00f3n seguro para todas las herramientas e integraciones de CloudTalk. Con nuestra soluci\u00f3n de SSO en la nube, simplificas el acceso, refuerzas la seguridad y ofreces una experiencia de inicio de sesi\u00f3n sin fisuras en todo tu espacio de trabajo. <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary size-xs\">\n<li>Los agentes pueden conectarse una sola vez para acceder a todo lo que necesitan, agilizando los flujos de trabajo diarios.<\/li>\n\n\n\n<li>La autenticaci\u00f3n centralizada mejora la seguridad minimizando la fatiga de contrase\u00f1as.<\/li>\n\n\n\n<li>Mant\u00e9n a tu equipo centrado en las llamadas, no en las credenciales, aumentando la eficacia.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"1120\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On.png\" alt=\"\" class=\"wp-image-298738\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On.png 1224w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-88x81.png 88w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Simplifica tu proceso de registro<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-settings03 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M15.0505 9H5.5C4.11929 9 3 7.88071 3 6.5C3 5.11929 4.11929 4 5.5 4H15.0505M8.94949 20H18.5C19.8807 20 21 18.8807 21 17.5C21 16.1193 19.8807 15 18.5 15H8.94949M3 17.5C3 19.433 4.567 21 6.5 21C8.433 21 10 19.433 10 17.5C10 15.567 8.433 14 6.5 14C4.567 14 3 15.567 3 17.5ZM21 6.5C21 8.433 19.433 10 17.5 10C15.567 10 14 8.433 14 6.5C14 4.567 15.567 3 17.5 3C19.433 3 21 4.567 21 6.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Elige tu proveedor<\/h4>\n\n\n\n<p class=\"has-text-align-center\">CloudTalk admite la integraci\u00f3n SSO con Google, Azure, Okta, Keycloak SSO y OneLogin SSO, lo que permite a tu equipo iniciar sesi\u00f3n con una cuenta segura para todo.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Mejora tu seguridad<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Minimiza los riesgos de violaci\u00f3n de datos por contrase\u00f1as d\u00e9biles centralizando el acceso de inicio de sesi\u00f3n y habilitando la autenticaci\u00f3n multifactor (MFA).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-usersPlus type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Gestiona usuarios con facilidad<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Simplifica la gesti\u00f3n de usuarios con una forma m\u00e1s sencilla de conceder o eliminar accesos, liberando recursos inform\u00e1ticos para tareas m\u00e1s cr\u00edticas.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Hemos ayudado a miles de empresas de todo el mundo<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Casos pr\u00e1cticos de clientes que construyen m\u00e1s r\u00e1pido.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\" class=\"btn btn-ghost\">Prueba gratis<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\" class=\"btn btn-primary\">Contactar con Ventas<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Motor global de ventas impulsado por las conversaciones conectadas<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abLas transcripciones y los an\u00e1lisis de IA de CloudTalk facilitan el seguimiento de los ratios de conversaciones, la profundidad de los descubrimientos y el rendimiento regional, todo ello sin necesidad de formaci\u00f3n formal para empezar\u00bb.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Jefe de equipo SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolucionar la eficacia de Revolut y ahorrar m\u00e1s de 40 horas<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abGracias a la fiabilidad de CloudTalk, pudimos mejorar el rendimiento de los equipos de ventas y cerrar m\u00e1s tratos de lo que nunca hubi\u00e9ramos imaginado\u00bb.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Jefe de Operaciones<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Aumentar la productividad de 200 agentes de atenci\u00f3n al cliente <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abCon los an\u00e1lisis de CloudTalk ahora puedo ver cada paso del camino. Podemos encontrar discrepancias y comprender mucho mejor a nuestros equipos.\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Director de Prestaci\u00f3n de Servicios<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">El \u00e9xito del equipo de atenci\u00f3n al cliente de Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abCloudTalk mejor\u00f3 los costes y la eficacia de nuestro equipo. La funci\u00f3n de gui\u00f3n nos permite dirigir las llamadas de una forma mucho m\u00e1s sistem\u00e1tica.\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Crecimiento de la oferta mundial<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00bfQu\u00e9 es el inicio de sesi\u00f3n \u00fanico (SSO)?<\/h4>\n\n\n\n<p>El inicio de sesi\u00f3n \u00fanico (SSO) es una soluci\u00f3n de inicio de sesi\u00f3n seguro que permite a los usuarios acceder a varias aplicaciones con un solo conjunto de credenciales. Con el inicio de sesi\u00f3n \u00fanico basado en la nube, tu equipo puede iniciar sesi\u00f3n en CloudTalk y en todas las herramientas conectadas sin tener que hacer malabarismos con varias contrase\u00f1as. <br\/><br\/>El SSO mejora tanto <a href=\"https:\/\/www.cloudtalk.io\/es\/seguridad-cloudtalk\/\" target=\"_blank\" rel=\"noopener\">la seguridad<\/a> como la productividad. Reduce el riesgo de filtraci\u00f3n de datos minimizando las contrase\u00f1as d\u00e9biles o reutilizadas, y garantiza que s\u00f3lo los usuarios verificados obtengan acceso mediante la autenticaci\u00f3n SSO. Cuando se integra con tu proveedor de identidad existente (como Google, Azure u Okta), simplifica la gesti\u00f3n del acceso seguro.  <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf.png\" alt=\"\" class=\"wp-image-192125\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00bfC\u00f3mo funciona el inicio de sesi\u00f3n \u00fanico (SSO)?<\/h4>\n\n\n\n<p>El inicio de sesi\u00f3n \u00fanico (SSO) funciona permitiendo a los usuarios autenticarse una vez a trav\u00e9s de un proveedor de identidades de confianza, como Google, Azure u Okta.  <br\/><br\/>Cuando alguien intenta acceder a <a href=\"https:\/\/www.cloudtalk.io\/es\/software-para-centros-de-llamadas-virtuales\/\" target=\"_blank\" rel=\"noopener\">CloudTalk<\/a>, el sistema comprueba sus credenciales con el proveedor de identidad configurado. Una vez verificadas, el acceso se concede al instante.   <br\/><br\/>Este proceso sin fisuras mejora la experiencia del usuario, impone un fuerte control de acceso y refuerza la seguridad general mediante la autenticaci\u00f3n segura de inicio de sesi\u00f3n \u00fanico.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"704\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1.png\" alt=\"\" class=\"wp-image-258338\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-300x251.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-768x644.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-511x428.png 511w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-424x355.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-135x113.png 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-88x74.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Ventajas del inicio de sesi\u00f3n \u00fanico<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Desbloquea tu espacio de trabajo con un clic<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Mejorar la experiencia del usuario<\/h4>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/agent-efficiency\/\" target=\"_blank\" rel=\"noopener\">Aumenta la productividad<\/a> con una experiencia de inicio de sesi\u00f3n SSO sin interrupciones: un conjunto de credenciales desbloquea el acceso a CloudTalk y a todas tus aplicaciones conectadas. Se acabaron las interrupciones en el inicio de sesi\u00f3n y los malabarismos con varias contrase\u00f1as: s\u00f3lo flujos de trabajo fluidos y sin interrupciones. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Aumenta la seguridad de tus datos<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Elimina las contrase\u00f1as d\u00e9biles o reutilizadas centralizando el acceso mediante una autenticaci\u00f3n SSO segura. <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/2144840-improving-security\" target=\"_blank\" rel=\"noopener\">Refuerza la protecci\u00f3n<\/a> con la autenticaci\u00f3n multifactor (MFA) y garantiza que s\u00f3lo los usuarios autorizados puedan acceder a herramientas y datos sensibles.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-command type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Simplificar la gesti\u00f3n inform\u00e1tica<\/h4>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/train-your-sales-agents-like-a-pro-the-value-of-onboarding-and-training\/\" target=\"_blank\" rel=\"noopener\">Agiliza las altas<\/a> y bajas con la gesti\u00f3n centralizada de accesos. Gestiona los permisos de usuario de todas las aplicaciones en un solo lugar y reduce la carga de trabajo de TI reduciendo las solicitudes de restablecimiento de contrase\u00f1as y los problemas de acceso. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-building07 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.5 11H4.6C4.03995 11 3.75992 11 3.54601 11.109C3.35785 11.2049 3.20487 11.3578 3.10899 11.546C3 11.7599 3 12.0399 3 12.6V21M16.5 11H19.4C19.9601 11 20.2401 11 20.454 11.109C20.6422 11.2049 20.7951 11.3578 20.891 11.546C21 11.7599 21 12.0399 21 12.6V21M16.5 21V6.2C16.5 5.0799 16.5 4.51984 16.282 4.09202C16.0903 3.71569 15.7843 3.40973 15.408 3.21799C14.9802 3 14.4201 3 13.3 3H10.7C9.57989 3 9.01984 3 8.59202 3.21799C8.21569 3.40973 7.90973 3.71569 7.71799 4.09202C7.5 4.51984 7.5 5.0799 7.5 6.2V21M22 21H2M11 7H13M11 11H13M11 15H13\" stroke=\"#414651\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Controla f\u00e1cilmente el cumplimiento<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Utiliza un \u00fanico sistema para hacer un seguimiento de la actividad de los usuarios y garantizar el cumplimiento de las normas de privacidad de datos. Con el seguimiento del cumplimiento del SSO integrado, obtienes una pista de auditor\u00eda clara de los eventos de inicio de sesi\u00f3n y puedes aplicar pol\u00edticas de seguridad coherentes en todas las plataformas. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00bfC\u00f3mo utilizar el inicio de sesi\u00f3n \u00fanico en CloudTalk?<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Abre tu <a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">cuenta CloudTalk<\/a> y navega hasta la \u00ab<strong>Configuraci\u00f3n de la cuenta<\/strong>\u00ab.<\/li>\n\n\n\n<li>Selecciona la pesta\u00f1a \u00ab<strong>Seguridad<\/strong>\u00bb y haz clic en la opci\u00f3n para activar el SSO.  <\/li>\n\n\n\n<li>Introduce los datos necesarios de tu proveedor de identidad.<\/li>\n\n\n\n<li>Guarda la configuraci\u00f3n SSO para activarla para tu cuenta<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5784952-how-to-use-sso\" target=\"_blank\" rel=\"noopener\">Descubre c\u00f3mo funciona<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png\" alt=\"\" class=\"wp-image-299024\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Funciones<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Otras funciones imprescindibles para el monitoreo de llamadas<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-spam-protection.svg\" alt=\"\" class=\"wp-image-182942\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Protecci\u00f3n de spam<\/h4>\n\n\n\n<p>Bloquea manual o autom\u00e1ticamente los n\u00fameros conocidos como spam, tanto para llamadas entrantes como salientes, y agiliza las llamadas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/lista-negra-de-numeros-de-telefono\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-contact-tags.svg\" alt=\"\" class=\"wp-image-182702\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Etiquetas de contactos<\/h4>\n\n\n\n<p>Clasifica f\u00e1cilmente las interacciones de los clientes con las etiquetas del centro de contacto. Ofrece eficacia y un servicio personalizado. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/etiquetas-de-contacto-crear-y-gestionar-etiquetas-cloudtalk\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-tagging.svg\" alt=\"\" class=\"wp-image-183542\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Etiquetas<\/h4>\n\n\n\n<p>Podr\u00e1 utilizar etiquetas de llamadas personalizadas o preexistentes para realizar un seguimiento de diferentes tipos de interacciones, objetivos, resultados y muchas m\u00e1s m\u00e9tricas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/etiquetado-de-llamadas\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-stir-shaken-compliance.svg\" alt=\"\" class=\"wp-image-182498\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Cumplimiento STIR\/SHAKEN<\/h4>\n\n\n\n<p>Protege tu empresa de llamadas autom\u00e1ticas fraudulentas con un sistema de autenticaci\u00f3n de identificador de llamadas est\u00e1ndar.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/stir-shaken-que-es-y-como-ayuda\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Preguntas frecuentes<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Todo lo que necesitas saber sobre el producto.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 es un token SSO?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un token SSO es una credencial digital generada despu\u00e9s de que un usuario se autentique con \u00e9xito a trav\u00e9s <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5784952-how-to-use-sso\" target=\"_blank\" rel=\"noopener\">del Inicio de Sesi\u00f3n \u00danico<\/a>. Contiene informaci\u00f3n sobre la identidad del usuario y permite el acceso a m\u00faltiples aplicaciones. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfC\u00f3mo funcionan los tokens de autenticaci\u00f3n SSO?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Al acceder a otras aplicaciones conectadas, el token es validado por los proveedores de identidad para conceder al usuario el acceso sin necesidad de inicios de sesi\u00f3n adicionales.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfEs seguro el SSO?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>S\u00ed, <a href=\"https:\/\/www.cloudtalk.io\/es\/seguridad-cloudtalk\/\" target=\"_blank\" rel=\"noopener\">el SSO es seguro<\/a> cuando se implementa correctamente. Reduce el n\u00famero de credenciales de acceso que los usuarios deben gestionar, disminuyendo as\u00ed el riesgo de contrase\u00f1as d\u00e9biles o reutilizadas. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 es un ejemplo de SSO?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un ejemplo de SSO es iniciar sesi\u00f3n en Google y luego acceder a Gmail, Google Drive y YouTube sin necesidad de volver a iniciar sesi\u00f3n en cada servicio.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035819600\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 ocurre si se activa el inicio de sesi\u00f3n \u00fanico?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Cuando el inicio de sesi\u00f3n \u00fanico est\u00e1 activado, los usuarios s\u00f3lo tienen que iniciar sesi\u00f3n una vez utilizando sus credenciales de un proveedor de identidad. Despu\u00e9s, pueden acceder a todas las aplicaciones autorizadas sin necesidad de volver a iniciar sesi\u00f3n. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035820419\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfCu\u00e1l es la diferencia entre SSO y MFA?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>SSO permite acceder a varias aplicaciones con un solo inicio de sesi\u00f3n, mientras que MFA a\u00f1ade una capa adicional de <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/seguridad-cloudtalk\/\">seguridad<\/a> al requerir m\u00e9todos de verificaci\u00f3n adicionales, como un c\u00f3digo enviado a un dispositivo m\u00f3vil.<br \/>HogoNext<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035821794\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfSe puede utilizar el SSO con aplicaciones en la nube?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Absolutamente. El SSO se utiliza habitualmente con <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/cloud-based-communication\/\">aplicaciones basadas en la nube<\/a>, permitiendo un acceso seguro y sin fisuras a trav\u00e9s de varias plataformas y servicios. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035823138\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 ocurre si el proveedor de SSO no est\u00e1 disponible?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Si el proveedor de SSO experimenta un tiempo de inactividad, es posible que los usuarios no puedan acceder a las aplicaciones conectadas. Implementar estrategias de redundancia y conmutaci\u00f3n por error puede mitigar este riesgo. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00bfA\u00fan tienes preguntas?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00bfNo encuentras la respuesta que buscas? Escribe a nuestro equipo. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contacta con nosotros<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">\u00bfTodo listo para empezar?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\u00danete a m\u00e1s de 4,000+ empresas modernas que ya conf\u00edan en CloudTalk para tener M\u00c1S y MEJORES llamadas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Protege tus datos y simplifica los inicios de sesi\u00f3n con el inicio de sesi\u00f3n \u00fanico Proporciona a tu equipo un inicio de sesi\u00f3n seguro para todas las herramientas e integraciones de CloudTalk. Con nuestra soluci\u00f3n de SSO en la nube, simplificas el acceso, refuerzas la seguridad y ofreces una experiencia de inicio de sesi\u00f3n sin [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":184207,"parent":64123,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-255203","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=255203"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255203\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/64123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/184207"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=255203"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/ct-post-type?post=255203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}