{"id":255194,"date":"2024-09-20T16:09:28","date_gmt":"2024-09-20T14:09:28","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/llamadas-abandonadas-que-son-y-como-reducirlas\/"},"modified":"2024-09-26T17:01:33","modified_gmt":"2024-09-26T15:01:33","slug":"llamadas-abandonadas-que-son-y-como-reducirlas","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/es\/llamadas-abandonadas-que-son-y-como-reducirlas\/","title":{"rendered":"Llamadas abandonadas: qu\u00e9 son y c\u00f3mo reducirlas"},"content":{"rendered":"\n<div class=\"wp-block-group feature-top-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Gestiona las llamadas perdidas sin esfuerzo<\/h1>\n\n\n\n<p>Convierte las llamadas abandonadas en clientes satisfechos. Sigue y gestiona f\u00e1cilmente las llamadas perdidas para mejorar tu tasa de respuesta y hacer crecer tu negocio. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf.png\" alt=\"\" class=\"wp-image-185240\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-missed-calls-atf-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-benefits-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">No pierdas oportunidades<\/h2>\n\n\n\n<p class=\"has-text-align-center subheading\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Icon_utilize_call_statistics.svg\" alt=\"\" class=\"wp-image-204610\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Conserva solo los datos \u00fatiles<\/h5>\n\n\n\n<p>Elimina autom\u00e1ticamente los datos irrelevantes filtrando las devoluciones de llamadas de los an\u00e1lisis de llamadas perdidas.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-phone-plus-call-plus.svg\" alt=\"\" class=\"wp-image-201770\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Conoce tus llamadas perdidas<\/h5>\n\n\n\n<p>Conoce cu\u00e1ntas llamadas entrantes recibiste fuera del horario laboral o localiza algunas concretas.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-message-speech-bubble.svg\" alt=\"\" class=\"wp-image-201758\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Mant\u00e9n a raya a los agentes<\/h5>\n\n\n\n<p>Comprueba si tus agentes estaban ocupados, no disponibles o por qu\u00e9 no pudieron coger el tel\u00e9fono.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\u201cCon la herramienta de an\u00e1lisis de CloudTalk ahora puedo ver cada paso que damos. \r\nAs\u00ed identificamos diferencias entre nuestros agentes y entendemos mejor el funcionamiento de nuestro equipo.\"<\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> Service Delivery Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/historia-del-cliente-nokia\/\" class=\"nokia case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"CloudTalk nos ha ayudado a ahorrar dinero y ser m\u00e1s eficientes. Con la funci\u00f3n de guiones, podemos dirigir las llamadas de manera m\u00e1s organizada, y los botones de acci\u00f3n nos permiten realizar acciones directamente desde nuestro sistema.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> Global Supply Growth<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/sistema-telefonico-empresarial-para-glovo\/\" class=\"glovo case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"En solo 2 a\u00f1os, nuestras llamadas se triplicaron, pasando de 10.000 a 30.000 aproximadamente por trimestre con CloudTalk. Ahora, podemos manejar toda nuestra comunicaci\u00f3n sin problemas. Fue una gran decisi\u00f3n.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> Head of Customer Service<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-de-centro-de-llamadas-para-discovercars\/\" class=\"discovercars case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/MyHeritage-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"Desde que empezamos a usar CloudTalk, hemos notado un gran aumento en nuestras llamadas salientes. Ahora podemos llegar a m\u00e1s leads y clientes que nunca.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> Call Center Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/historia-del-cliente-de-myheritage\/\" class=\"myheritage case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"La inteligencia artificial de CloudTalk ha reducido nuestro an\u00e1lisis de calidad de llamadas de 2 horas a 20 minutos diarios y ha reducido los clientes potenciales mal orientados en un 24 %, lo que nos permite centrarnos en el crecimiento estrat\u00e9gico\".<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> Sales Ops Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" alt=\"Capitalo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-mobile-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<\/div><\/div>\n<\/div>\n<div id='slider_174351_thumbs' class='sa_owl_thumbs_wrap sa_thumbs_outside_bottom' style=' padding:0%; padding-bottom:0px;'><div class='owl-thumbs' data-slider-id='slider_174351'><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 1'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 2'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 3'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/MyHeritage-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 4'><\/div><div 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features-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"863\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2.png\" alt=\"\" class=\"wp-image-254259\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2.png 863w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2-300x240.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2-768x614.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2-535x428.png 535w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2-424x339.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2-141x113.png 141w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenMissed-Calls-2-88x70.png 88w\" sizes=\"auto, (max-width: 863px) 100vw, 863px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 son las llamadas perdidas?<\/h3>\n\n\n\n<p>La funci\u00f3n \u00abLlamadas perdidas\u00bb te ayuda a no perder nunca de vista las interacciones con los clientes. Cuando una llamada queda sin respuesta, esta funci\u00f3n registra autom\u00e1ticamente la llamada perdida, lo que permite a tu equipo hacer un seguimiento inmediato. Al capturar <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/2480625-how-can-i-handle-my-missed-calls\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>llamadas perdidas<\/strong><\/a>te aseguras de que no se pierda ninguna consulta de los clientes.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<div class=\"wp-block-group features-image-text-inner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group features-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u00bfC\u00f3mo funcionan las llamadas perdidas?<\/h3>\n\n\n\n<p>Las llamadas no contestadas se graban al instante y se almacenan en tu sistema para facilitar el acceso. Puedes personalizar las notificaciones para alertar a los agentes o gestores sobre <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5676795-how-are-missed-calls-stats-calculated\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>llamadas perdidas<\/strong><\/a> en tiempo real, garantizando una respuesta r\u00e1pida. Esta funci\u00f3n no s\u00f3lo registra la llamada, sino que tambi\u00e9n proporciona informaci\u00f3n detallada, lo que permite a tu equipo analizar patrones y mejorar las estrategias de respuesta.  <\/p>\n\n\n\n<div class=\"wp-block-group features-image-text-inner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3.png\" alt=\"\" class=\"wp-image-244691\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group common-mistakes has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">4 ventajas de las llamadas perdidas<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Llega a todos los clientes<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Ponte en contacto de forma proactiva con los clientes que no pudieron ponerse en contacto contigo. Aseg\u00farate de que ninguna consulta quede sin respuesta, convirtiendo posibles clientes potenciales perdidos en compromisos exitosos. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Optimizar el tiempo de respuesta<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Utiliza <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/6737082-missed-calls-analytics\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>datos de llamadas perdidas<\/strong><\/a> para analizar las horas punta de llamadas y ajustar la programaci\u00f3n del equipo. Alinea los recursos con la demanda para reducir los tiempos de espera y garantizar respuestas m\u00e1s r\u00e1pidas. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Mejorar el rendimiento del equipo<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Haz un seguimiento de las llamadas perdidas para obtener informaci\u00f3n valiosa sobre el rendimiento de tu equipo. Ajusta los niveles de personal y las estrategias de enrutamiento de llamadas para reducir el n\u00famero de <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/8732309-automatic-missed-call-assignment\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>llamadas perdidas<\/strong><\/a>. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Haz crecer tu negocio<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Recupera r\u00e1pida y f\u00e1cilmente todas las oportunidades de negocio que perdiste la primera vez. Aseg\u00farate de que el equipo aprovecha cada interacci\u00f3n con el cliente y hace crecer el negocio. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid feature-cta-simple\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-image-left\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Vuelve a conectar f\u00e1cilmente con los clientes que has perdido.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"716\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design.png\" alt=\"\" class=\"wp-image-192473\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design.png 676w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-283x300.png 283w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-404x428.png 404w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-400x424.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-107x113.png 107w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-83x88.png 83w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-black-color has-text-color\">\u00bfC\u00f3mo comprobar las llamadas perdidas en CloudTalk?<\/h2>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Entra en CloudTalk y localiza Estad\u00edsticas \u2192 Historial de llamadas en el men\u00fa lateral izquierdo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Localiza la ficha de estad\u00edsticas \u00abLlamadas perdidas\u00bb y haz clic en \u00abM\u00e1s\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Utiliza filtros para centrarte en las llamadas perdidas seleccionando la ficha de estad\u00edstica o el intervalo de tiempo relevantes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Despl\u00e1zate hasta el gr\u00e1fico y la tabla de registro de llamadas para ver un desglose detallado de cada llamada perdida.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">05<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Los datos de llamadas perdidas tambi\u00e9n se pueden encontrar en los an\u00e1lisis de CloudTalk. Selecciona Estad\u00edstica \u2192 Nueva Anal\u00edtica, localizando la ficha de estad\u00edstica correspondiente y pulsando sobre ella. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/6737082-missed-calls-analytics\" target=\"_blank\" rel=\"noreferrer noopener\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1.png\" alt=\"\" class=\"wp-image-244234\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-product1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<figure class=\"wp-block-image size-large under-features-menu-background\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/features-bcg.svg\" alt=\"\" class=\"wp-image-171769\"\/><\/figure>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"voice-features\">Otras caracter\u00edsticas que te pueden gustar.<\/h2>\n\n\n\n<div id=\"voice-features\" class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/callback-2\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-callback.svg\" alt=\"\" class=\"wp-image-183470\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-callback-hover.svg\" alt=\"\" class=\"wp-image-183458\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Devoluci\u00f3n de llamadas<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Vuelve a marcar autom\u00e1ticamente las llamadas perdidas y rep\u00e1rtelas equitativamente entre los agentes disponibles.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/callback-2\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/notifications\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-notifications.svg\" alt=\"\" class=\"wp-image-183961\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184862\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-performance.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-notifications-featured.svg\" alt=\"\" class=\"wp-image-184583\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Notificaciones<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">No te pierdas nunca una interacci\u00f3n con el cliente. Recibe notificaciones autom\u00e1ticas de llamadas entrantes o perdidas, mensajes de voz y mensajes. <\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/notificaciones-de-llamadas-como-configurar-las-alertas-de-llamadas-entrantes\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item flagship\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-para-centros-de-llamadas-con-estadisticas\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-analytics.svg\" alt=\"\" class=\"wp-image-183062\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184862\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-performance.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-analytics-hover.svg\" alt=\"\" class=\"wp-image-183050\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-statistics\">An\u00e1lisis<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Consiga una vista de 360\u00b0 de todo lo que sucede dentro de su equipo y obtenga un control sin precedentes sobre su rendimiento.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-para-centros-de-llamadas-con-estadisticas\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/informes-de-grupo\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-group-reporting.svg\" alt=\"\" class=\"wp-image-184011\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184862\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-performance.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-group-reporting-hover.svg\" alt=\"\" class=\"wp-image-184023\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">Informes de equipos<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Ofrece a los managers una vista completa de c\u00f3mo est\u00e1 funcionando tu equipo y herramientas para ver c\u00f3mo pueden mejorar.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/informes-de-grupo\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group feature-integrations-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image integrations-icons-img\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/Integration-icons-light-1024x647.png\" alt=\"\" class=\"wp-image-182758\"\/><\/figure><\/div>\n\n\n<figure class=\"wp-block-image size-large integrations-animated-img\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/integrations-animated-icon.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Convierte CloudTalk en una herramienta mucho m\u00e1s grande y potente<\/h2>\n\n\n\n<p>Int\u00e9gralo f\u00e1cilmente con tus CRM, herramientas de e-commerce o Helpdesk, como Salesforce, Freshdesk, Help Scout y muchas m\u00e1s.<\/p>\n\n\n\n<div class=\"wp-block-buttons desktop-enlarge is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\">Ver integraciones<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u00bfTienes preguntas?<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u00bfQu\u00e9 es una llamada no contestada?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Una llamada no contestada es una llamada que suena a un agente o grupo pero que no se coge en un tiempo determinado. La persona que llama puede colgar, o la llamada puede ser redirigida al buz\u00f3n de voz o a otro agente. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u00bfQu\u00e9 significa abandonar la llamada?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Una llamada abandonada es aquella en la que el llamante cuelga antes de contactar con un agente o de ser dirigido a un sistema de buz\u00f3n de voz. Suele ocurrir cuando la persona que llama se cansa de esperar en una cola. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u00bfCu\u00e1l es la diferencia entre llamadas perdidas y llamadas abandonadas?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Las llamadas perdidas son llamadas a las que no contesta el destinatario, ya sea porque el agente no est\u00e1 disponible o porque la persona que llama cuelga tras un breve timbrazo. \u00bfY qu\u00e9 es una llamada abandonada? Se refiere espec\u00edficamente a las llamadas en las que la persona que llama se desconecta antes de que un agente pueda responder, normalmente debido a largos tiempos de espera.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054732184\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u00bfCu\u00e1l es la diferencia entre llamadas perdidas y llamadas no contestadas?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Las llamadas perdidas incluyen todas las llamadas que no fueron contestadas por un agente, independientemente del motivo. Las llamadas no contestadas son un subconjunto de las llamadas perdidas, concretamente las que sonaron pero no fueron atendidas por el agente o grupo dentro del tiempo permitido. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover feature-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1768\" height=\"444\" class=\"wp-block-cover__image-background wp-image-180291\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\"><strong>\u00bfTodo listo para empezar?<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Reserva una demo con uno de nuestros especialistas y toma el control total de la experiencia de tus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Pedir demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gestiona las llamadas perdidas sin esfuerzo Convierte las llamadas abandonadas en clientes satisfechos. Sigue y gestiona f\u00e1cilmente las llamadas perdidas para mejorar tu tasa de respuesta y hacer crecer tu negocio. No pierdas oportunidades Conserva solo los datos \u00fatiles Elimina autom\u00e1ticamente los datos irrelevantes filtrando las devoluciones de llamadas de los an\u00e1lisis de llamadas perdidas. [&hellip;]<\/p>\n","protected":false},"author":85,"featured_media":184339,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-255194","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=255194"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255194\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/184339"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=255194"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/ct-post-type?post=255194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}