{"id":255183,"date":"2024-09-20T11:20:46","date_gmt":"2024-09-20T09:20:46","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/notificaciones-de-llamadas-como-configurar-las-alertas-de-llamadas-entrantes\/"},"modified":"2024-10-18T19:26:41","modified_gmt":"2024-10-18T17:26:41","slug":"notificaciones-de-llamadas-como-configurar-las-alertas-de-llamadas-entrantes","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/es\/notificaciones-de-llamadas-como-configurar-las-alertas-de-llamadas-entrantes\/","title":{"rendered":"Notificaciones de llamadas: C\u00f3mo configurar las alertas de llamadas entrantes"},"content":{"rendered":"\n<div class=\"wp-block-group feature-top-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Recibe notificaciones autom\u00e1ticas<\/h1>\n\n\n\n<p>No te pierdas ni una sola interacci\u00f3n con el cliente. Recibe notificaciones autom\u00e1ticas de llamadas entrantes o perdidas, mensajes de voz y mensajes en cuanto lleguen. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf.png\" alt=\"\" class=\"wp-image-192008\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-notifications-atf-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-benefits-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Responde a los clientes en segundos<\/h2>\n\n\n\n<p class=\"has-text-align-center subheading\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameEfficient.svg\" alt=\"\" class=\"wp-image-206838\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Responde a las llamadas al instante<\/h5>\n\n\n\n<p>Recibe notificaciones de las llamadas entrantes en el centro de notificaciones del port\u00e1til en cuanto lleguen.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Icon_remote_working.svg\" alt=\"\" class=\"wp-image-204598\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Recibe notificaciones sobre la marcha<\/h5>\n\n\n\n<p>Recibe notificaciones de mensajes, llamadas entrantes y perdidas en tu aplicaci\u00f3n m\u00f3vil CloudTalk.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-message-speech-bubble.svg\" alt=\"\" class=\"wp-image-201758\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Establecer alertas personalizadas<\/h5>\n\n\n\n<p>Configura notificaciones de llamada para Slack u otros canales e incl\u00fayelas en tus flujos de trabajo.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\u201cCon la herramienta de an\u00e1lisis de CloudTalk ahora puedo ver cada paso que damos. \r\nAs\u00ed identificamos diferencias entre nuestros agentes y entendemos mejor el funcionamiento de nuestro equipo.\"<\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> Service Delivery Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/historia-del-cliente-nokia\/\" class=\"nokia case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"CloudTalk nos ha ayudado a ahorrar dinero y ser m\u00e1s eficientes. Con la funci\u00f3n de guiones, podemos dirigir las llamadas de manera m\u00e1s organizada, y los botones de acci\u00f3n nos permiten realizar acciones directamente desde nuestro sistema.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> Global Supply Growth<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/sistema-telefonico-empresarial-para-glovo\/\" class=\"glovo case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"En solo 2 a\u00f1os, nuestras llamadas se triplicaron, pasando de 10.000 a 30.000 aproximadamente por trimestre con CloudTalk. Ahora, podemos manejar toda nuestra comunicaci\u00f3n sin problemas. Fue una gran decisi\u00f3n.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> Head of Customer Service<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-de-centro-de-llamadas-para-discovercars\/\" class=\"discovercars case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/MyHeritage-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"Desde que empezamos a usar CloudTalk, hemos notado un gran aumento en nuestras llamadas salientes. Ahora podemos llegar a m\u00e1s leads y clientes que nunca.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> Call Center Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/historia-del-cliente-de-myheritage\/\" class=\"myheritage case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"La inteligencia artificial de CloudTalk ha reducido nuestro an\u00e1lisis de calidad de llamadas de 2 horas a 20 minutos diarios y ha reducido los clientes potenciales mal orientados en un 24 %, lo que nos permite centrarnos en el crecimiento estrat\u00e9gico\".<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> Sales Ops Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" alt=\"Capitalo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-mobile-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<\/div><\/div>\n<\/div>\n<div id='slider_174351_thumbs' class='sa_owl_thumbs_wrap sa_thumbs_outside_bottom' style=' padding:0%; padding-bottom:0px;'><div class='owl-thumbs' data-slider-id='slider_174351'><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 1'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 2'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; 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Deja que los representantes respondan r\u00e1pidamente para aumentar las posibilidades de cerrar tratos. Optimiza las operaciones de ventas, asegur\u00e1ndote de que ning\u00fan cliente potencial se escape.  <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Equipos remotos<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Aseg\u00farate de que tu equipo est\u00e1 siempre al d\u00eda de las comunicaciones cr\u00edticas, independientemente de d\u00f3nde se encuentren. Mant\u00e9n a todos alineados y receptivos tanto si reciben una nueva tarea, una llamada perdida o una actualizaci\u00f3n importante. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Atenci\u00f3n al cliente<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Recibe alertas inmediatas de llamadas perdidas o consultas de clientes de alta prioridad para mantener unos niveles de servicio de primera. Aseg\u00farate de que ning\u00fan problema del cliente quede sin respuesta, lo que aumentar\u00e1 su satisfacci\u00f3n y fidelidad. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Supervisi\u00f3n de la gesti\u00f3n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Controla el rendimiento y la carga de trabajo de los agentes. Obt\u00e9n al instante <a      href=\"https:\/\/test-staging.cloudtalk.io\/analytics\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>al instante de las m\u00e9tricas clave<\/strong><\/a>como tiempos de respuesta, volumen de llamadas o problemas de servicio. Toma decisiones r\u00e1pidas, ajusta estrategias y aseg\u00farate de que los agentes son eficientes.  <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-black-color has-text-color\">C\u00f3mo configurar notificaciones en una aplicaci\u00f3n de escritorio<\/h2>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Reg\u00edstrate en tu cuenta CloudTalk.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>En el men\u00fa de la izquierda, selecciona \u00abUsuarios\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Pulsa el s\u00edmbolo del l\u00e1piz junto al contacto en el que quieras activar las notificaciones.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Selecciona \u00abConfiguraci\u00f3n avanzada\u00bb y activa \u00abNotificaciones de llamadas entrantes\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">05<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Despl\u00e1zate hasta el final de la p\u00e1gina y pulsa el bot\u00f3n \u00abGuardar usuario\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5797328-desktop-notifications-explained\" target=\"_blank\" rel=\"noreferrer noopener\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1.png\" alt=\"\" class=\"wp-image-244825\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid feature-cta-simple\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-image-left\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><strong><strong>Responde a las llamadas y mensajes a medida que lleguen.<\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"716\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design.png\" alt=\"\" class=\"wp-image-192473\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design.png 676w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-283x300.png 283w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-404x428.png 404w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-400x424.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-107x113.png 107w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-83x88.png 83w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-black-color has-text-color\">C\u00f3mo configurar las notificaciones en una aplicaci\u00f3n de tel\u00e9fono<\/h2>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Reg\u00edstrate en tu cuenta CloudTalk.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>En el men\u00fa de la izquierda, selecciona \u00abUsuarios\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Pulsa el s\u00edmbolo del l\u00e1piz junto al contacto en el que quieras activar las notificaciones.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Selecciona \u00abConfiguraci\u00f3n avanzada\u00bb y activa \u00abNotificaciones de llamadas entrantes\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">05<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Despl\u00e1zate hasta el final de la p\u00e1gina y pulsa el bot\u00f3n \u00abGuardar usuario\u00bb.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5797328-desktop-notifications-explained\" target=\"_blank\" rel=\"noreferrer noopener\">Leer m\u00e1s<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2.png\" alt=\"\" class=\"wp-image-244844\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenNotifications-2-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group features-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group features-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"676\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5.png\" alt=\"\" class=\"wp-image-244863\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5-300x241.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5-768x618.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5-532x428.png 532w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5-424x341.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product5-88x71.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Notificaciones dentro de la automatizaci\u00f3n del flujo de trabajo<\/h3>\n\n\n\n<p>Las notificaciones de llamadas son un elemento crucial de la automatizaci\u00f3n del flujo de trabajo en tu centro de llamadas. Se integran a la perfecci\u00f3n con procesos de automatizaci\u00f3n m\u00e1s amplios, como la activaci\u00f3n autom\u00e1tica de <a href=\"https:\/\/test-staging.cloudtalk.io\/text-messages-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>seguimiento autom\u00e1tico por SMS<\/strong><\/a> o el registro de llamadas importantes en tu CRM. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Al alertar instant\u00e1neamente a tu equipo de eventos cr\u00edticos, las notificaciones automatizadas garantizan que cada paso de la interacci\u00f3n con el cliente se gestione con prontitud y eficacia, lo que permite a tus agentes centrarse en lo m\u00e1s importante: ofrecer un servicio excepcional.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<div class=\"wp-block-group features-image-text-inner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<figure class=\"wp-block-image size-large under-features-menu-background\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/features-bcg.svg\" alt=\"\" class=\"wp-image-171769\"\/><\/figure>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"voice-features\">Otras caracter\u00edsticas que te pueden gustar.<\/h2>\n\n\n\n<div id=\"voice-features\" class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/llamadas-abandonadas-que-son-y-como-reducirlas\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-missed-calls.svg\" alt=\"\" class=\"wp-image-183038\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184862\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-performance.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-missed-calls-hover.svg\" alt=\"\" class=\"wp-image-183026\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Llamadas perdidas<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Comprende la causa de cada llamada perdida y descubre qu\u00e9 estaban haciendo los agentes en ese momento.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/llamadas-abandonadas-que-son-y-como-reducirlas\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/callback-2\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-callback.svg\" alt=\"\" class=\"wp-image-183470\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-callback-hover.svg\" alt=\"\" class=\"wp-image-183458\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Devoluci\u00f3n de llamadas<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Vuelve a marcar autom\u00e1ticamente las llamadas perdidas y rep\u00e1rtelas equitativamente entre los agentes disponibles.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/callback-2\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-de-llamadas-en-horario-comercial-y-fuera-de-horario-cloudtalk\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-business-hours.svg\" alt=\"\" class=\"wp-image-183350\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-business-hours-hover.svg\" alt=\"\" class=\"wp-image-183338\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-queuing\">Horario comercial<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Elige cu\u00e1ndo quieres recibir llamadas, cu\u00e1ndo deben dirigirse a otros n\u00fameros o cu\u00e1ndo deben ir al buz\u00f3n de voz.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-de-llamadas-en-horario-comercial-y-fuera-de-horario-cloudtalk\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/cola-de-llamadas-prioritarias-cloudtalk\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-vip-queues.svg\" alt=\"\" class=\"wp-image-183158\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-vip-queues-hover.svg\" alt=\"\" class=\"wp-image-183146\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">Colas VIP<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Asigna etiquetas VIP a los clientes con mayor prioridad para que puedan saltarse la cola y se puedan comunicar con el agente correcto al instante.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/cola-de-llamadas-prioritarias-cloudtalk\/\">Saber m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group feature-integrations-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image integrations-icons-img\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/Integration-icons-light-1024x647.png\" alt=\"\" class=\"wp-image-182758\"\/><\/figure><\/div>\n\n\n<figure class=\"wp-block-image size-large integrations-animated-img\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/integrations-animated-icon.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Convierte CloudTalk en una herramienta mucho m\u00e1s grande y potente<\/h2>\n\n\n\n<p>Int\u00e9gralo f\u00e1cilmente con tus CRM, herramientas de e-commerce o Helpdesk, como Salesforce, Freshdesk, Help Scout y muchas m\u00e1s.<\/p>\n\n\n\n<div class=\"wp-block-buttons desktop-enlarge is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\">Ver integraciones<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u00bfTienes preguntas?<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1696346778266\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfQu\u00e9 es una notificaci\u00f3n autom\u00e1tica?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Las notificaciones automatizadas son alertas preconfiguradas que se activan por eventos o condiciones espec\u00edficas dentro del software de tu centro de llamadas. Estas notificaciones ayudan a mantener informado a tu equipo en tiempo real sin necesidad de intervenci\u00f3n manual, <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-saas-tools-to-double-your-organizational-efficiency\/\" target=\"_blank\" rel=\"noopener\"><strong>mejorando la eficiencia<\/strong><\/a> y la capacidad de respuesta. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1696346779713\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfQu\u00e9 tipos de notificaciones puedo configurar?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Puedes configurar diversas notificaciones, como alertas de llamadas perdidas, <a href=\"https:\/\/www.cloudtalk.io\/voicemail\/\" target=\"_blank\" rel=\"noopener\"><strong>nuevos mensajes de voz<\/strong><\/a>seguimiento de clientes potenciales y consultas de alta prioridad. Las notificaciones pueden personalizarse para adaptarse a diferentes funciones, garantizando que <a href=\"https:\/\/www.cloudtalk.io\/skill-based-routing\/\" target=\"_blank\" rel=\"noopener\"><strong>las personas adecuadas reciban la informaci\u00f3n correcta<\/strong><\/a> en el momento adecuado. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1696346780461\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfPuedo recibir notificaciones en varios dispositivos?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>S\u00ed, las notificaciones a los clientes pueden configurarse para que te lleguen a trav\u00e9s de m\u00faltiples dispositivos, como tel\u00e9fonos inteligentes, tabletas y ordenadores de sobremesa. Esto garantiza que te mantengas conectado e informado, est\u00e9s donde est\u00e9s. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1696346781323\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfC\u00f3mo integro las notificaciones con otras herramientas como Slack?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/integrations\/\" target=\"_blank\" rel=\"noopener\"><strong>Integrar las notificaciones<\/strong><\/a> con herramientas como Slack es muy sencilla. Al conectar tu software de centro de llamadas con Slack u otras plataformas, puedes enviar autom\u00e1ticamente notificaciones a canales o miembros del equipo espec\u00edficos, manteniendo a todo el mundo alineado y actualizado sin tener que cambiar entre distintas aplicaciones. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover feature-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1768\" height=\"444\" class=\"wp-block-cover__image-background wp-image-180291\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\"><strong>\u00bfTodo listo para empezar?<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Reserva una demo con uno de nuestros especialistas y toma el control total de la experiencia de tus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Pedir demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Recibe notificaciones autom\u00e1ticas No te pierdas ni una sola interacci\u00f3n con el cliente. Recibe notificaciones autom\u00e1ticas de llamadas entrantes o perdidas, mensajes de voz y mensajes en cuanto lleguen. Responde a los clientes en segundos Responde a las llamadas al instante Recibe notificaciones de las llamadas entrantes en el centro de notificaciones del port\u00e1til en [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":184593,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-255183","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=255183"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255183\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/184593"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=255183"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/ct-post-type?post=255183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}