{"id":236648,"date":"2024-08-16T09:57:19","date_gmt":"2024-08-16T07:57:19","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/%ce%ba%ce%b1%ce%bb%ce%ad%cf%83%cf%84%ce%b5-%ce%b1%cf%80%cf%8c-%cf%84%ce%bf-zendesk-zendesk-sell-integration-%ce%b5%cf%80%ce%b5%ce%be%ce%ae%ce%b3%ce%b7%cf%83%ce%b7-%cf%84%ce%b7%cf%82-%ce%b5%ce%bd\/"},"modified":"2025-02-20T16:34:05","modified_gmt":"2025-02-20T14:34:05","slug":"%ce%ba%ce%b1%ce%bb%ce%ad%cf%83%cf%84%ce%b5-%ce%b1%cf%80%cf%8c-%cf%84%ce%bf-zendesk-zendesk-sell-integration-%ce%b5%cf%80%ce%b5%ce%be%ce%ae%ce%b3%ce%b7%cf%83%ce%b7-%cf%84%ce%b7%cf%82-%ce%b5%ce%bd","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/el\/%CE%BA%CE%B1%CE%BB%CE%AD%CF%83%CF%84%CE%B5-%CE%B1%CF%80%CF%8C-%CF%84%CE%BF-zendesk-zendesk-sell-integration-%CE%B5%CF%80%CE%B5%CE%BE%CE%AE%CE%B3%CE%B7%CF%83%CE%B7-%CF%84%CE%B7%CF%82-%CE%B5%CE%BD\/","title":{"rendered":"\u039a\u03b1\u03bb\u03ad\u03c3\u03c4\u03b5 \u03b1\u03c0\u03cc \u03c4\u03bf Zendesk: Zendesk Sell Integration: \u0395\u03c0\u03b5\u03be\u03ae\u03b3\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03b5\u03bd\u03c3\u03c9\u03bc\u03ac\u03c4\u03c9\u03c3\u03b7\u03c2 Zendesk Sell"},"content":{"rendered":"\n
\n
\n
\n
\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u00a0<\/strong>Zendesk Sell Phone System Integration<\/p>\n<\/div><\/div>\n\n\n\n

Call Centerfor Zendesk Sell<\/h1>\n\n\n\n

Combine the strength of your CRM and powerful calling features with CloudTalk\u2019s Zendesk Sell VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.<\/p>\n<\/div><\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
Contact Sales<\/a><\/div>\n\n\n\n
Try for Free<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
\n
\n

Made by<\/p>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n

Category<\/p>\n\n\n\n

\n

Sales Engagement<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n

Use for<\/p>\n\n\n\n

\n

Productivity\u00a0<\/p>\n\n\n\n

Collaboration\u00a0\u00a0<\/p>\n\n\n\n

Sales<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n

Users<\/p>\n\n\n\n

\n

Agents\u00a0\u00a0<\/p>\n\n\n\n

Supervisors<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n

Trusted by Thousands<\/p>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

1,480 Reviews on G2<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
\n

4,000<\/code>+<\/p>\n\n\n\n

Satisfied customers<\/p>\n<\/div>\n\n\n\n

\n

160<\/code>+<\/p>\n\n\n\n

international numbers<\/p>\n<\/div>\n\n\n\n

\n

300<\/code>%<\/p>\n\n\n\n

More calls per day<\/p>\n<\/div>\n\n\n\n

\n

50<\/code>%<\/p>\n\n\n\n

Lower wait times<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

\n
\n
\n
\n

Why Integrate CloudTalk with Zendesk Sell?<\/strong><\/h2>\n\n\n\n

Set up the Zendesk Sell call center integration with just a few clicks and streamline your operations with easy access to calling, SMS, and actionable insights. Automate workflows with custom triggers and keep data up-to-date with two-way synchronization.<\/p>\n\n\n\n

Synchronize data, log call outcomes, listen back to voicemails, make calls, monitor metrics, and improve sales efficiency.<\/p>\n\n\n\n

What is Zendesk Sell?<\/strong><\/p>\n\n\n\n

Zendesk Sell is a cloud-based sales CRM platform that helps teams track leads, manage deals, and improve sales processes. With powerful tools for pipeline management, task automation, and customer insights, Zendesk Sell enables businesses to close more deals and streamline operations.<\/p>\n\n\n\n

\n
Contact Sales<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
\n
\n

What Data Does Zendesk Sell & CloudTalk Share?<\/h2>\n\n\n\n
\n
\n
\n
\"\"<\/figure>\n\n\n\n

Zendesk Sell<\/p>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
\n
\"\"<\/figure>\n\n\n\n

CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

CloudTalk receives<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Workflow Actions: Automate call logging, initiating calls, and sending SMS messages.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Workflow Actions<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

Zendesk Sell & CloudTalk exchange<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Contact Information:Sync names, emails, phone numbers, and lead details between systems.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Contact Information<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Lead and Deal Activity:Share updates on activities, statuses, and tags seamlessly.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Lead and Deal Activity<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

Zendesk Sell receive<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Call Data: Missed calls, durations, call outcomes, and logs are synchronized to Zendesk Sell.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Call Data<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Voicemails and Tags:Access detailed call recordings, voicemails, and tags for tracking and follow-ups.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Voicemails and Tags<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

How to integrate Zendesk Sell with CloudTalk?<\/h2>\n\n\n\n
    \n
  1. Log into your CloudTalk account<\/strong> and go to Account > Integrations<\/strong> in the left menu.<\/li>\n\n\n\n
  2. Hover over the Zendesk Sell integration<\/strong> and click +Add<\/strong>.<\/li>\n\n\n\n
  3. You\u2019ll be redirected to the Zendesk Sell login page<\/strong>. Log into your account.<\/li>\n\n\n\n
  4. Select Authorize<\/strong> to grant access and complete the integration.<\/li>\n\n\n\n
  5. Configure settings for workflows, call logging, and synchronization preferences.<\/li>\n\n\n\n
  6. Save your integration, and all your Zendesk Sell contacts will sync with CloudTalk automatically.<\/li>\n<\/ol>\n\n\n\n
    \n
    Contact Sales<\/a><\/div>\n\n\n\n
    Try for Free<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
    \n
    \n
    \n

    What Do Our World-Class Customers Say?<\/h2>\n\n\n\n

    Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!<\/p>\n\n\n\n

    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n

    1,480 Reviews on G2<\/p>\n<\/div>\n<\/div>\n\n\n\n

    \n
    Contact sales<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
    \n
    \n
    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!<\/p>\n\n\n\n

    Read More<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Craig H.<\/strong> \"\"\/Co-Founder<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.<\/p>\n\n\n\n

    Read More<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Carlotta B.<\/strong> \"\"\/Project Manager<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.<\/p>\n\n\n\n

    Read More<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Daniel S.<\/strong> \"\"\/Customer Support Specialist<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.<\/p>\n\n\n\n

    Read More<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Ivan M.<\/strong> \"\"\/Revenue System Specialist<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…<\/p>\n\n\n\n

    Read More<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Arun S<\/strong> \"\"\/Senior Manager<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.<\/p>\n\n\n\n

    Read More<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Joe P.<\/strong> \"\"\/Account Manager<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

    <\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
    \n
    \n
    \n
    \n
    \n
    \n

    How to Set Up Calling in Zendesk Sell?<\/h2>\n\n\n\n
      \n
    1. Ensure you have the CloudTalk Click-to-Call extension<\/strong> installed.<\/li>\n\n\n\n
    2. Log into your CloudTalk account<\/strong> and go to Account > Integrations<\/strong>.<\/li>\n\n\n\n
    3. Click on Zendesk Sell<\/strong> and follow the integration setup steps.<\/li>\n\n\n\n
    4. In Zendesk Sell > Settings > Calling<\/strong>, assign CloudTalk as your calling tool.<\/li>\n\n\n\n
    5. Open any Contact or Lead<\/strong> in Zendesk Sell and click on a phone number to initiate a call.<\/li>\n\n\n\n
    6. Automatically log call outcomes, notes, and voicemails directly in Zendesk Sell.<\/li>\n\n\n\n
    7. Access detailed call analytics and recordings to optimize your workflows.<\/li>\n<\/ol>\n\n\n\n
      \n
      Contact Sales<\/a><\/div>\n\n\n\n
      Try for Free<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
      \n
      \n

      Zendesk Sell Phone Integration Benefits<\/h2>\n\n\n\n
      \n
      \n
      \"\"<\/figure>\n\n\n\n

      Boost Sales Efficiency with Smarter Calls<\/h3>\n\n\n\n

      Speed up sales workflows and enhance productivity with CloudTalk\u2019s Zendesk Sell integration. Instantly call leads from your CRM using Click-to-Call and Power Dialer. Eliminate manual dialing and connect with more prospects daily, improving conversion rates.<\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure>\n\n\n\n

      Automate Workflows for Better Engagement<\/h3>\n\n\n\n

      Streamline sales and support with automated call logging, follow-ups, and SMS triggers. Set custom conditions to ensure timely customer interactions, allowing agents to focus on meaningful conversations while CloudTalk handles the repetitive tasks.<\/p>\n<\/div>\n<\/div>\n\n\n\n

      <\/div>\n\n\n\n
      \n
      \n
      \"\"<\/figure>\n\n\n\n

      Seamless Call Logging & Data Sync<\/h3>\n\n\n\n

      Automatically log inbound, outbound, and missed calls in Zendesk Sell. Capture call recordings, voicemails, and notes without manual effort. Two-way synchronization ensures agents always have the latest customer insights at their fingertips.<\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure>\n\n\n\n

      Unified Data Management for Accuracy<\/h3>\n\n\n\n

      Keep customer records updated in real-time with CloudTalk\u2019s seamless integration. Sync contact details, call activities, and deal progress across both platforms. Reduce duplicates and gain a complete view of your sales pipeline effortlessly.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

      \n
      \n
      \n

      An Overview of Zendesk Sell Integration and CloudTalk<\/h2>\n\n\n\n
      \n