{"id":229232,"date":"2024-07-19T14:12:33","date_gmt":"2024-07-19T12:12:33","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/top-25-call-center-funktionen-fuer-2024\/"},"modified":"2025-03-06T15:36:49","modified_gmt":"2025-03-06T13:36:49","slug":"top-25-call-center-funktionen-fuer-2024","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/de\/blog\/top-25-call-center-funktionen-fuer-2024\/","title":{"rendered":"TOP 25 Call Center Funktionen f\u00fcr 2026"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">Die 25+ besten Call Center Systemfunktionen<br\/>zur Maximierung der gesch\u00e4ftlichen Effizienz in  2025<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/demo-vereinbaren\/\" style=\"border-radius:3px\">KONTAKT VEKAUF<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/14-taegige-kostenlose-cloudtalk-probephase\/\" style=\"border-radius:3px\">KOSTENLOS TESTEN<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1024x576.png\" alt=\"\" class=\"wp-image-204543\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-88x50.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">Ob sie nun die Arbeitsabl\u00e4ufe der Agenten automatisieren, die Anrufleistung verbessern oder einen besseren Einblick in den gesamten Call Center-Betrieb erm\u00f6glichen, Call Center-Funktionen tragen letztendlich zu drei wichtigen Aspekten Ihres Unternehmens bei &#8211; Kundenzufriedenheit, Effizienz der Agenten und Umsatzgenerierung.<\/p>\n\n\n\n<p>Entdecken Sie die besten Funktionen der Callcenter-Telefonanlage zur Maximierung der Leistung Ihres Unternehmens auf 2025. Sichern Sie Ihre Position als Marktf\u00fchrer in allen Bereichen Ihrer Gesch\u00e4ftst\u00e4tigkeit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Das Wichtigste in K\u00fcrze:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Die Funktionen von Callcentern lassen sich grob in Kategorien unterteilen, die sich auf die Automatisierung von Anrufen, die Rationalisierung sich wiederholender t\u00e4glicher Aufgaben und die Leistungsbewertung konzentrieren.<\/li>\n\n\n\n<li>KI wird zu einem wichtigen Bestandteil vieler branchenf\u00fchrender Anbieter von Callcenter-Software, da sie dazu beitr\u00e4gt, Ihre Bem\u00fchungen durch Automatisierung und bessere Dateneinblicke weiter zu verst\u00e4rken.<\/li>\n\n\n\n<li>Letztendlich sollten die von Ihnen gew\u00e4hlten Tools die Ziele Ihres Unternehmens erg\u00e4nzen. Die Preisgestaltung h\u00e4ngt also weitgehend davon ab, wie sehr Sie Ihre internen Prozesse verbessern m\u00f6chten.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-is-cold-calling\">Must-Have Call Center-Funktionen f\u00fcr  2025<\/h2>\n\n\n\n<p>Was VoIP betrifft, so steht 2025 im Zeichen von <strong>KI <\/strong>und <strong>CSAT<\/strong>, und wir haben daf\u00fcr gesorgt, dass dies in dieser Liste der Callcenter-Funktionen zum Ausdruck kommt. Es ist an der Zeit, die besten Call Center-Funktionen f\u00fcr <strong>Anrufe<\/strong>, <strong>Automatisierung<\/strong> und <strong>Leistung<\/strong> zu entdecken.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Die besten Call Center-Funktionen f\u00fcr Anrufe<\/strong><\/h3>\n\n\n\n<p>M\u00f6chten Sie die ultimative Kundenservice-Erfahrung kultivieren oder kristallklare Botschaften f\u00fcr den Outbound-Vertrieb erstellen? Diese Funktionen des Call Center-Systems werden Ihre Anrufe mit Sicherheit verst\u00e4rken.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1 Call Center-Kampagnen<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>&#8222;Umms&#8220;, &#8222;Aahs&#8220; und peinliche Pausen geh\u00f6ren der Vergangenheit an.<br\/>mit Call Center-Kampagnen.<\/p>\n\n\n\n<p>\u00dcbernehmen Sie die volle Kontrolle \u00fcber die Unterhaltungen Ihrer Agenten und erm\u00f6glichen Sie ihnen<br\/>konzentrieren Sie sich auf die Dinge, die wichtig sind, indem Sie ihnen detaillierte Skripte, Umfragen und Frageb\u00f6gen zur Verf\u00fcgung stellen.<\/p>\n\n\n\n<p>Optimieren Sie die t\u00e4glichen Arbeitsabl\u00e4ufe mit vorbereiteten Warteschlangen. Richten Sie Aspekte in Bezug auf Anrufversuche und die Zeit dazwischen in Echtzeit ein, \u00fcberwachen und passen Sie sie an.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rationalisierter Anrufbetrieb<\/li>\n\n\n\n<li>Einfach und schnell einrichten<\/li>\n\n\n\n<li>K\u00fcrzere Wartezeiten<\/li>\n\n\n\n<li>Weniger Zeit zwischen Anrufen<\/li>\n\n\n\n<li>Verbesserte Agentenproduktivit\u00e4t + H\u00f6here Kundenzufriedenheit<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/icon-funktion-kampagnen-klein\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"2-increase-your-number-of-calls\"><strong>#2 Click-to-Call<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Ver\u00e4ndern Sie die Art und Weise, wie Ihre Agenten Anrufe einleiten, indem Sie jedes Telefon umgestalten<br\/>Nummer online oder in einem CRM\/Helpdesk-Tool in ein klickbares Format umwandeln. Entfernen Sie<br\/>Sie sparen Zeit und Geld, indem Sie das manuelle W\u00e4hlen aus der Gleichung streichen.<br\/><\/p>\n\n\n\n<p>Alles, was Sie tun m\u00fcssen, ist, die Click-to-Call-Erweiterung in Ihrem Browser zu installieren.<br\/>Kopieren und falsche Einwahlen k\u00f6nnen Sie genauso vergessen  <br\/>wie Sie es nennen k\u00f6nnen &#8211; sofort.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sofortige Anrufe<\/li>\n\n\n\n<li>Keine Fehler<\/li>\n\n\n\n<li>Kein manuelles W\u00e4hlen + optimierte Abl\u00e4ufe<\/li>\n\n\n\n<li>Funktioniert auf allen Kan\u00e4len<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/click-to-call\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"3-time-your-calls-right\"><strong>#3 Anrufaufzeichnung<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erhalten Sie schnelle Einblicke in das Verhalten und die Leistung Ihrer Agenten mit<br\/>KI-unterst\u00fctzte Anrufaufzeichnung. Greifen Sie auf alle Gespr\u00e4chsaufzeichnungen einfach \u00fcber Ihr<br\/>Browser, einschlie\u00dflich Analysen und dem jeweiligen Anrufverlauf.<\/p>\n\n\n\n<p>Optimieren Sie Ihre Gesamtstrategie, Ihre Zielgruppenansprache und Ihr Messaging, oder bringen Sie die<br\/>die Schwachstellen der einzelnen Vertreter und beheben sie mit ma\u00dfgeschneiderten<br\/>Coaching.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eingehende Einblicke<\/li>\n\n\n\n<li>Einfacher Zugang zu Aufzeichnungen<\/li>\n\n\n\n<li>Automatische Aufnahme<\/li>\n\n\n\n<li>Individuelles Agenten-Coaching + Operative Optimierung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/de\/warum-cloudtalk-die-beste-alternative-zu-aircall-ist\/\">Aircall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/de\/warum-cloudtalk-die-beste-justcall-alternative-ist\/\">Justcall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/de\/die-beste-openphone-alternative\/\">OpenPhone<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/de\/warum-cloudtalk-die-beste-ringover-alternative-ist\/\">Ringover<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/de\/warum-cloudtalk-die-beste-alternative-zu-ringcentral-ist\/\">RingCentral<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/call-center-aufzeichnungssoftware\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"4-anticipate-the-customer-s-needs\"><strong><strong>#4 <\/strong>Transkription von Anrufen<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcbersicht<\/strong><\/h5>\n\n\n\n<p>Transkribieren Sie Ihre Anrufe und Anrufaufzeichnungen automatisch in Text. Protokoll und<br\/>exportieren Sie alles, was Ihre Kunden und Agenten jemals gesagt haben, sofort in Ihr<br\/>CRM. Verschaffen Sie sich ein komplexes Verst\u00e4ndnis der einzelnen Gespr\u00e4che.<br\/><br\/>Sie arbeiten mit einem multinationalen Team? Kein Problem! CloudTalk kann<br\/>automatisch jede Transkription identifizieren und in 145 Sprachen \u00fcbersetzen,<br\/>einschlie\u00dflich Deutsch, Spanisch, Portugiesisch, Schwedisch, D\u00e4nisch, und mehr.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatische Transkription<\/li>\n\n\n\n<li>Automatische \u00dcbersetzung<\/li>\n\n\n\n<li>Unterst\u00fctzung f\u00fcr 3rd Party Tools<\/li>\n\n\n\n<li>Eingehende Einblicke + Einfacher Export<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-transcription\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"5-open-the-conversation-with-an-email\"><strong>#5 Anrufe \u00fcbertragen<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Sorgen Sie daf\u00fcr, dass Ihre Kunden keine Zeit oder Nerven verlieren, wenn sie die<br\/>dieselben Informationen nach jeder \u00dcbertragung. Erlauben Sie Agenten, Informationen zu erhalten,<br\/>die Situation einsch\u00e4tzen und den Anrufer an den kompetentesten Kollegen weiterleiten.<br\/><br\/>Warm Transfer erm\u00f6glicht es Vertretern, Informationen untereinander auszutauschen<br\/>bevor Sie den Anrufer durchstellen. Erweiterungen garantieren eine schnelle<br\/>Aufl\u00f6sung durch Anwahl von Agenten und Abteilungen mit nur drei Ziffern.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Warme \u00dcbertragung<\/li>\n\n\n\n<li>Verbesserte CSAT<\/li>\n\n\n\n<li>3-stellige Erweiterungen + schnellere Aufl\u00f6sung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-transfers\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#6 Voicemail Abwurf<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Ihre Agenten k\u00f6nnen keine Verbindung zu einem wichtigen Kunden herstellen? Kein Problem! Obendrein<br\/>eine benutzerdefinierte Voicemail zu hinterlassen, k\u00f6nnen Sie Ihre Nachrichten im Voraus aufzeichnen und<br\/>Senden Sie die Sprachnachrichten mit einem Tastendruck.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Schnellere Aufl\u00f6sung<\/li>\n\n\n\n<li>Minimale Verz\u00f6gerungen bei Anrufen<\/li>\n\n\n\n<li>Anpassbare Voicemails<\/li>\n\n\n\n<li>Bessere Kundenerfahrung + h\u00f6here Erfolgsquote bei Kontakten<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/voicemail-drop\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#7 Power Dialer<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erreichen Sie t\u00e4glich 3x mehr potenzielle Kunden und optimieren Sie gleichzeitig die Arbeitsabl\u00e4ufe Ihrer Mitarbeiter.<br\/>mit Skripten, Frageb\u00f6gen, Umfragen und automatisierten Nachfassaktionen. Erstellen Sie<br\/>benutzerdefinierte t\u00e4gliche Wahllisten und lassen Sie Ihre Mitarbeiter mit nur einem Klick anrufen.<br\/><br\/>Power Dialer k\u00f6nnen Anrufvorg\u00e4nge automatisieren, indem sie Folgendes importieren<br\/>Kontakte direkt aus Ihrem CRM oder Ihrer XML-Datei und die Pflege der Agenten<br\/>Fluss, indem Sie den n\u00e4chsten Anruf auf der Liste einleiten, nachdem der letzte beendet wurde.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Power Dialer \u2013 A Guide to Automating Sales Campaigns\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nYA3BN6o6mI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Outbound Operations konzentriert sich auf das Volumen.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>T\u00e4glich mehr Anrufe<\/li>\n\n\n\n<li>Schnellere Anrufaufl\u00f6sung<\/li>\n\n\n\n<li>Automatisierung t\u00e4glicher Aufgaben<\/li>\n\n\n\n<li>Einfache Bedienbarkeit + werkzeug\u00fcbergreifende Kompatibilit\u00e4t<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/power-dialer-2\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#8 Smart Dialer<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Verringern Sie die Anrufzeiten um bis zu 50 % und erreichen Sie effizient mehr Interessenten.<br\/>Erstellen Sie einfach zu bedienende Warteschlangen mit einem Klick direkt von jeder Webseite aus,<br\/>CRM- oder Helpdesk-Tool mit anpassbaren Puffern.<br\/><br\/>Bestellen Sie Kontakte per Drag-and-Drop f\u00fcr maximale Effizienz und lassen Sie Ihre<br\/>laufen Agenten frei herum. Der Smart Dialer verschiebt automatisch nicht reagierende<br\/>weiter unten auf der Liste, um Zeit zu sparen und m\u00f6glichst viele Antworten zu erhalten.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sales Dialer Software 2024: How to use sales dialer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/3WyeIuZbB-w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Outbound Operations konzentriert sich auf das Kundenerlebnis.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Warteschlangen mit einem Klick<\/li>\n\n\n\n<li>Verwaltung von Warteschlangen per Drag-and-Drop<\/li>\n\n\n\n<li>Automatische Priorisierung von Kontakten<\/li>\n\n\n\n<li>Integration von Tools von Drittanbietern + Automatisierung t\u00e4glicher Aufgaben<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/smart-dialer\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#9<\/strong> <strong>Kunden-Details<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Verschaffen Sie sich sofort einen \u00dcberblick, wer am anderen Ende der Leitung sitzt, indem Sie die<br\/>relevante Kundendaten, noch bevor Sie den H\u00f6rer abnehmen. Integrieren Sie<br\/>Ihre Call Center-L\u00f6sung mit Ihrem CRM oder Helpdesk f\u00fcr einfachen Zugriff.<br\/><br\/>Sehen Sie sich fr\u00fchere Anrufe, Anrufaufzeichnungen, Abschriften, Angebote und Support-Tickets an,<br\/>oder sogar Ihre eigenen benutzerdefinierten Felder. Sparen Sie Zeit f\u00fcr Kunden und Agenten, indem Sie<br\/>und bietet einen einfachen Kontext. R\u00fcsten Sie sich f\u00fcr den Erfolg mit Mid-Call-Tagging.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sofortige Einblicke<\/li>\n\n\n\n<li>Plattform\u00fcbergreifende Kompatibilit\u00e4t+ Verbesserte Kundenerfahrung<\/li>\n\n\n\n<li>Vor und w\u00e4hrend eines Anrufs verf\u00fcgbar<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/customer-details\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#10<\/strong> <strong>Anrufe<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erstellen Sie Notizen und greifen Sie jederzeit darauf zu. Machen Sie dort weiter, wo Sie aufgeh\u00f6rt haben und<br\/>relevante Daten aus vergangenen Interaktionen nutzen, um bessere Beziehungen zu<br\/>Ihre Kunden.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Erstellung von On- und Post-Call-Notizen<\/li>\n\n\n\n<li>Sofortiger Zugriff auf Notizen<\/li>\n\n\n\n<li>Mehr Kontext f\u00fcr jeden Anruf + h\u00f6here Kundenzufriedenheit<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/anrufnotizen\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#11 Anrufe markieren<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Verwenden Sie bereits vorhandene Tags oder erstellen Sie spontan neue, um effektiv<br\/>kategorisieren Sie jeden Anruf und verfolgen die Art des Anrufs, das Ergebnis und verschiedene KPI-Metriken.<br\/>F\u00fchren Sie eine obligatorische Kennzeichnung nach einem Anruf ein, um die Sichtbarkeit zu gew\u00e4hrleisten.<\/p>\n\n\n\n<p>Ver\u00e4ndern Sie die Art und Weise, wie Sie Anrufe auswerten, indem Sie Tags automatisch synchronisieren<br\/>mit Ihrem CRM. Greifen Sie mit Tag-Filtern tief in Ihre Analytics ein. Maximieren Sie<br\/>Effizienz mit datenbasierten strategischen Entscheidungen und Agenten-Coaching.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Erstellung von On- und Post-Call-Tags<\/li>\n\n\n\n<li>Verbesserte Analytics-Auswertung<\/li>\n\n\n\n<li>Zus\u00e4tzlicher Kontext f\u00fcr jeden Anruf + besseres Coaching der Agenten<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#12 3-Wege-Anrufe<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erm\u00f6glichen Sie es Agenten, Kollegen nahtlos zur Unterst\u00fctzung bei komplexen Anrufen einzuladen.<br\/>mit verdecktem Anrufgefl\u00fcster. Oder treten Sie bei und interagieren Sie direkt mit dem Kunden<br\/>Bereitschaftsdienst f\u00fcr die bestm\u00f6gliche Kundenerfahrung.<br\/><br\/>Erm\u00f6glichen Sie Managern und Trainern das anonyme Mith\u00f6ren von Gespr\u00e4chen, um effektiv<br\/>das Verhalten von Agenten zu bewerten, sofort verwertbare Erkenntnisse zu liefern und<br\/>das Onboarding und Coaching von Agenten zu optimieren.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Laden Sie einen Freund zur Hilfe ein<\/li>\n\n\n\n<li>Fl\u00fcstern anrufen<\/li>\n\n\n\n<li>Versteckte Anruf\u00fcberwachung<\/li>\n\n\n\n<li>H\u00f6here Kundenzufriedenheit + Verbesserte Agentenbetreuung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/dreiseitige-anrufe\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#13 Personalisierte Botschaften<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erstellen Sie personalisierte Audio-Nachrichten zu Ihren Gesch\u00e4ftszeiten,<br\/>die Verf\u00fcgbarkeit des Teams oder die h\u00e4ufigsten Support-Fragen, und f\u00fcgen Sie einen menschlichen<br\/>f\u00fcr Ihr Kundenerlebnis ohne zus\u00e4tzliche Onboarding-Kosten.<br\/><br\/>Implementieren Sie nahtlos benutzerdefinierte Nachrichten in Ihr Interactive Voice<br\/>Response-System \u00fcber einen benutzerfreundlichen Call-Flow-Designer und maximieren Sie<br\/>den Nutzen, den Sie und Ihre Anrufer aus der Automatisierung ziehen<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Am besten f\u00fcr:  <\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Markenidentit\u00e4t bewahren<\/li>\n\n\n\n<li>Rationalisierung der Selbsthilfeunterst\u00fctzung<\/li>\n\n\n\n<li>Definieren Sie die Gesch\u00e4ftszeiten klar + sparen Sie Geld bei den Personalkosten<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/personalized-messages\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Die besten Call Center-Funktionen f\u00fcr die Automatisierung<\/strong><\/h3>\n\n\n\n<p>Warum sollten Sie Zeit mit sich wiederholenden Aufgaben verschwenden, wenn Sie Ihre Mitarbeiter sich auf das konzentrieren lassen k\u00f6nnen, was sie am besten k\u00f6nnen, und den Rest der Automatisierung \u00fcberlassen k\u00f6nnen? Vereinfachen Sie den Betrieb mit diesen Top-Callcenter-Funktionen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1 Workflow-Automatisierung<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Automatisieren Sie sich wiederholende und zeitraubende Aufgaben mit benutzerdefinierten Workflows f\u00fcr<br\/>Nachfassaktionen, Ticket-Erstellung und Text-to-Speech-Transkriptionen, und lassen Sie Ihre<br\/>Agenten konzentrieren sich auf das, was am wichtigsten ist.<\/p>\n\n\n\n<p>Richten Sie Ihre Automatisierungen in drei einfachen Schritten mit benutzerdefinierten Ausl\u00f6sern ein,<br\/>Bedingungen und anschlie\u00dfende Aktionen. W\u00e4hlen Sie einfach die Zielabteilung oder -nummer aus, und schon sparen Sie Zeit.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Einfach zu benutzen<\/li>\n\n\n\n<li>Spart Zeit<\/li>\n\n\n\n<li>Spezifisches Targeting<\/li>\n\n\n\n<li>Leicht anpassbar + Verbesserte Kundenzufriedenheit<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/workflowautomatisierung\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#2 Call Flow Designer (CFD)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Passen Sie Ihre eingehenden Anrufe von Anfang bis Ende mit dem Call Flow an.<br\/>Designer. Geben Sie sich nicht mit der Vorstellung anderer zufrieden, was ein gro\u00dfartiges Produkt ausmacht.<br\/>Customer Journey &#8211; Bauen Sie Ihre eigene.<\/p>\n\n\n\n<p>Profitieren Sie von mehr als 20 vorgefertigten Routing-Optionen, erstellen Sie benutzerdefinierte Anrufstr\u00f6me per Drag-and-Drop und skalieren Sie diese f\u00fcr Ihren gesamten Betrieb, indem Sie sie mit einem Klick neuen Nummern zuweisen.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eingehende Operationen<\/li>\n\n\n\n<li>Drag-and-Drop Builder<\/li>\n\n\n\n<li>\u00dcber 20 vorgefertigte Vorlagen + individuelle Kundenerfahrung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/anrufablauf-designer\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#3 <strong>Interaktive Sprachausgabe (IVR<\/strong>)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Stellen Sie sicher, dass eingehende Anrufer immer die Hilfe erhalten, die sie am dringendsten ben\u00f6tigen, indem Sie die Anrufweiterleitung mit einem IVR optimieren. Erstellen Sie benutzerdefinierte Anrufabl\u00e4ufe und lassen Sie Ihre Kunden aus einer Reihe von vordefinierten Optionen w\u00e4hlen.<\/p>\n\n\n\n<p>F\u00fcgen Sie bis zu 10 m\u00f6gliche Schritte auf dem Weg eines Anrufers hinzu, um das Erreichen des richtigen Kundensupports oder Erfolgsteams so einfach wie m\u00f6glich zu gestalten.<br\/>die durchschnittliche Gespr\u00e4chsdauer um 40% reduzieren.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Einfacher Call-Flow Builder<\/li>\n\n\n\n<li>Bis zu 10 benutzerdefinierte Schritte<\/li>\n\n\n\n<li>H\u00f6here Routing-Effizienz<\/li>\n\n\n\n<li>Verk\u00fcrzte Anrufdauer + Effizientere Unterst\u00fctzung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$29<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#4 Anrufe in der Warteschlange<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erm\u00f6glichen Sie einen vollst\u00e4ndig anpassbaren Kundensupport. Verteilen Sie eingehende Anrufe an die<br\/>richtigen Agenten auf der Grundlage des Kundenstatus oder der technischen Expertise von<br\/>einzelne Agenten f\u00fcr maximale Support-Effizienz.<\/p>\n\n\n\n<p>Bieten Sie den High-Rollern mit VIP-Warteschlangen vorrangigen Support oder leiten Sie Kunden, die Sie im Moment nicht bearbeiten k\u00f6nnen, an Ersatz-Warteschlangen oder Voicemail weiter,<br\/>und externe oder interne Nummern.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcberschaubare Arbeitsbelastung<\/li>\n\n\n\n<li>Abteilung f\u00fcr gleichberechtigte Anrufe<\/li>\n\n\n\n<li>Vorrangiger Support \u00fcber VIP-Warteschlangen<\/li>\n\n\n\n<li>Voicemail-Unterst\u00fctzung + einfache Anrufumleitung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-queuing\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5 <strong>Skill-Based Routing<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erstellen Sie benutzerdefinierte Fertigkeits-Tags, weisen Sie einzelnen Agenten Fertigkeiten zu, und<br\/>f\u00fcr das beste Kundenerlebnis auf der Grundlage dieser Metriken. Basierend auf<br\/>das Thema und die Verf\u00fcgbarkeit, der f\u00e4higste Agent bekommt den Ring zuerst.<\/p>\n\n\n\n<p>Skill-basiertes Routing kann auch verwendet werden, um die Geschicklichkeit ganzer<br\/>Teams. So k\u00f6nnen Sie Prozesse anpassen und sicherstellen, dass Ihre Inbound<br\/>Anrufer m\u00fcssen nicht unter der Frustration endloser Weiterleitungen leiden und<br\/>langsame Unterst\u00fctzung.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Benutzerdefinierte Skill Tags<\/li>\n\n\n\n<li>Einzel- und Gruppen-Tagging<\/li>\n\n\n\n<li>Priorisierung von Anrufen auf der Grundlage von Fertigkeiten<\/li>\n\n\n\n<li>Schnellere L\u00f6sung von Support-Tickets + h\u00f6here Kundenzufriedenheit<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/skill-based-routing\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5 <strong>Skill-Based Routing<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erstellen Sie benutzerdefinierte Fertigkeits-Tags, weisen Sie einzelnen Agenten Fertigkeiten zu, und<br\/>f\u00fcr das beste Kundenerlebnis auf der Grundlage dieser Metriken. Basierend auf<br\/>das Thema und die Verf\u00fcgbarkeit, der f\u00e4higste Agent bekommt den Ring zuerst.<\/p>\n\n\n\n<p>Skill-basiertes Routing kann auch verwendet werden, um die Geschicklichkeit ganzer<br\/>Teams. So k\u00f6nnen Sie Prozesse anpassen und sicherstellen, dass Ihre Inbound<br\/>Anrufer m\u00fcssen nicht unter der Frustration endloser Weiterleitungen leiden und<br\/>langsame Unterst\u00fctzung.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Benutzerdefinierte Skill Tags<\/li>\n\n\n\n<li>Einzel- und Gruppen-Tagging<\/li>\n\n\n\n<li>Priorisierung von Anrufen auf der Grundlage von Fertigkeiten<\/li>\n\n\n\n<li>Schnellere L\u00f6sung von Support-Tickets + h\u00f6here Kundenzufriedenheit<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/skill-based-routing\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#7<\/strong> <strong>Gesch\u00e4ftszeiten<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Verpassen Sie nie wieder Ihre Kunden &#8211; auch au\u00dferhalb Ihrer Gesch\u00e4ftszeiten. Mit CloudTalk k\u00f6nnen Sie individuelle Abwesenheitsnachrichten abspielen, Anrufer umleiten oder eine Voicemail hinterlassen. Sie k\u00f6nnen Gesch\u00e4ftszeiten f\u00fcr Ihr gesamtes Unternehmen, einzelne Teams oder sogar einzelne Nummern festlegen. Und da jeder eine Auszeit verdient, kann das System auch nationale Feiertage ber\u00fccksichtigen.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anpassbare Anrufstr\u00f6me au\u00dferhalb der Gesch\u00e4ftszeiten<\/li>\n\n\n\n<li>Sorgt f\u00fcr klare operative Sichtbarkeit<\/li>\n\n\n\n<li>Unternehmensweit oder individuell anpassbar + Begrenzt negative Anruferfahrungen<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/business-hours\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Die besten Call Center-Funktionen f\u00fcr mehr Leistung<\/strong><\/strong><\/h3>\n\n\n\n<p>Ganz gleich, ob Sie Ihre Abl\u00e4ufe unter die Lupe nehmen oder die gesamte Leistung und Strategie Ihres Call Centers aus der Vogelperspektive betrachten m\u00f6chten, diese Funktionen werden Ihre Leistung steigern.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1<\/strong> <strong>Call Center Analysen<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Zentralisieren Sie alle Daten Ihres Teams und greifen Sie auf alles zu, was Sie \u00fcber die Leistung Ihrer Agenten oder Anrufstatistiken wissen m\u00fcssen, um Prognosen zu erstellen und Ihre Strategie zu optimieren.<\/p>\n\n\n\n<p>Gehen Sie so tief, wie Sie m\u00f6chten. Verfolgen Sie jeden Schritt jedes eingehenden oder ausgehenden Anrufs. Nutzen Sie diese Informationen, um die Leistung einzelner Mitarbeiter und Abteilungen fachm\u00e4nnisch zu bewerten.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Komplexes Verst\u00e4ndnis der Call Center Leistung<\/li>\n\n\n\n<li>Eingehende Analyse von Abteilungen und Agenten<\/li>\n\n\n\n<li>Strategisches gezieltes Coaching + datengest\u00fctzte Entscheidungsfindung<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/callcenter-software-mit-statistiken\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\">#<strong>2<\/strong> <strong>Analytics Dashboards<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>\u00dcberwachen Sie alles, was in Ihren Teams passiert, in Echtzeit: aktive Anrufe, Warteschlangen, Identit\u00e4t der Anrufer und Verf\u00fcgbarkeit der Agenten. Sehen Sie sich die Berichte in Stundenschritten oder f\u00fcr den ganzen Tag auf einen Blick an.<\/p>\n\n\n\n<p>Erlauben Sie den Vertretern, benutzerdefinierte Status zu erstellen, um einen klaren \u00dcberblick \u00fcber alle und alles zu behalten. Erkennen Sie Engp\u00e4sse, teilen Sie Aufgaben gleichm\u00e4\u00dfig auf und l\u00f6sen Sie Krisen, sobald sie auftreten.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zugang zu Informationen in Echtzeit<\/li>\n\n\n\n<li>Anpassbarer Zeitrahmen<\/li>\n\n\n\n<li>Handlungsf\u00e4hige Probleml\u00f6sung + Benutzerdefinierte Agentenstatus<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/dashboard-2\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#3<\/strong> <strong>Anruf\u00fcberwachung<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Lassen Sie Manager und erfahrene Agenten an Support- und Verkaufsgespr\u00e4chen teilnehmen, um Unterst\u00fctzung zu leisten, die Leistung der Agenten zu bewerten oder die Wirksamkeit von Anrufskripten zu beurteilen.<\/p>\n\n\n\n<p>W\u00e4hlen Sie die Sichtbarkeit aus, die Sie w\u00fcnschen, um entweder direkt in die Gespr\u00e4che einzugreifen und an 3-Wege-Gespr\u00e4chen teilzunehmen, Ihrem Agenten ins Ohr zu fl\u00fcstern, ohne dass der Kunde es mitbekommt, oder einfach nur als Fliege an der Wand mitzuh\u00f6ren.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>W\u00e4hlbare Sichtbarkeit<\/li>\n\n\n\n<li>Einfaches L\u00f6sen von Problemen<\/li>\n\n\n\n<li>Verbessertes Kundenerlebnis + Besseres Coaching &amp; Onboarding von Agenten<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/anrufmonitoring\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#4<\/strong> <strong>Wandtafel<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Erleichtern Sie den t\u00e4glichen Betrieb und treiben Sie Initiativen voran, indem Sie Echtzeitdaten aus Ihren Analysen direkt auf die Dashboards der Agenten oder die LCD-Bildschirme des Call Centers streamen, einschlie\u00dflich aktueller Metriken, Ranglisten der Agenten und mehr.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Live-Analyse-Feed<\/li>\n\n\n\n<li>Anpassbarer Zeitrahmen<\/li>\n\n\n\n<li>H\u00f6heres Mitarbeiterengagement + bessere Motivation der Mitarbeiter<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/de\/icon-funktion-wandtafel-klein\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#<\/strong>5 <strong>Virtuelle Anrufer-ID<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Lassen Sie eine gute Kundenerfahrung nicht ungenutzt verstreichen. Generieren Sie Anrufer-IDs mit bestimmten Ortsvorwahlen oder verwenden Sie Nummern, die Ihre Kunden und Interessenten bereits kennen.<\/p>\n\n\n\n<p>Erh\u00f6hen Sie die R\u00fccklaufquoten mit dem vertrauten Nummernformat, oder nutzen Sie bestehende Nummern, die Ihre Kunden kennen, um die Assoziation mit der Marke zu verst\u00e4rken und kleine internationale Anrufkampagnen durchzuf\u00fchren.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vertrautes Zahlenformat<\/li>\n\n\n\n<li>H\u00f6here Antwortquoten<\/li>\n\n\n\n<li>Kompatibel mit Nummernportierung  <\/li>\n\n\n\n<li>Kosteneffiziente Alternative zum Kauf<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/virtual-caller-id\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\">#<strong>6<\/strong> <strong>Einmalige Anmeldung (SSO)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>\u00dcberblick:<\/strong><\/h5>\n\n\n\n<p>Verringern Sie Sicherheitsrisiken, vereinfachen Sie den Benutzerzugriff und erleichtern Sie Ihrem IT-Manager das Leben, indem Sie allen Ihren Agenten ein einziges Konto geben, das sie f\u00fcr alle Call Center-Anwendungen und -Integrationen nutzen k\u00f6nnen.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Am besten f\u00fcr:<\/strong><\/h5>\n\n\n\n<p>Eingehende und ausgehende Operationen<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vorteile:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00f6here Sicherheit<\/li>\n\n\n\n<li>Einfach zu benutzen<\/li>\n\n\n\n<li>Einfache Benutzerverwaltung + plattform\u00fcbergreifende Kompatibilit\u00e4t<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">L\u00f6sung<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Preis ($ pro Benutzer\/Monat)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/single-sign-on-sso\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:53px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u00dcbertreffen Sie Ihre Konkurrenz mit den besten Call Center Software-Funktionen f\u00fcr  2025<\/h2>\n\n\n\n<p>Die Funktionen von Call Centern sind zahlreich, vielf\u00e4ltig und manchmal etwas verwirrend. Aber mit der richtigen Planung und klar definierten Zielen sollte es ein Kinderspiel sein, das richtige Werkzeug f\u00fcr die jeweilige Aufgabe zu finden. Besonders mit dieser praktischen Liste der Funktionen f\u00fcr 2025.  <\/p>\n\n\n\n<p>\u00dcbertrumpfen Sie Ihre Konkurrenz mit den besten Funktionen, die es derzeit auf dem Markt gibt: zeitsparende Automatisierung, KI-basierte Datenentscheidungen, kristallklare Anrufe und ein hervorragendes Kundenerlebnis!<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">12 Funktionen, nach denen Sie bei der Auswahl Ihrer Call Center Software Ausschau halten sollten  <\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png\" alt=\"\" class=\"wp-image-204556\" style=\"object-fit:cover\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png 210w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-520x742.png 520w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-300x428.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-297x424.png 297w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-79x113.png 79w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1.png 717w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/12-features-ebook\/\">Kostenlos lesen<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">Call Center-Funktionen FAQs<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Welche Systeme werden in Call Centern verwendet?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Callcenter verwenden verschiedene Systeme, darunter Callcenter-Software, Customer Relationship Management (CRM)-Systeme, <a href=\"https:\/\/www.youtube.com\/watch?v=_G_cyNxSg-c\" target=\"_blank\" rel=\"noopener\">automatische Anrufverteilung (ACD<\/a>), interaktive Sprachausgabe (IVR) und Tools zur Personalverwaltung, um die Kommunikation und Produktivit\u00e4t zu verbessern.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Was sind die grundlegenden Funktionen eines Call Centers?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Callcenter erf\u00fcllen eine Vielzahl von wichtigen Funktionen, um eine effiziente Kommunikation zwischen Unternehmen und ihren Kunden zu gew\u00e4hrleisten. Zu den grundlegenden Funktionen eines Call Centers geh\u00f6ren:<\/p>\n<p>&#8211; Bearbeitung eingehender und ausgehender Anrufe<br \/>&#8211; Kundenbetreuung und technische Unterst\u00fctzung<br \/>&#8211; Vertrieb und Lead-Generierung<br \/>&#8211; Sammlung von Feedback<br \/>&#8211; Berichte und Analysen<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Was sind die wichtigsten Funktionen eines Contact Centers?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Contact Center wickeln in erster Linie die Kundenkommunikation \u00fcber verschiedene Kan\u00e4le ab, verwalten Kundeninteraktionen, um die Kundenzufriedenheit zu erh\u00f6hen, und sammeln Erkenntnisse, um den Service und die betriebliche Effizienz zu verbessern. Erfahren Sie mehr \u00fcber die <a href=\"https:\/\/staging.cloudtalk.io\/blog\/call-center-software-requirements\/\" target=\"_blank\" rel=\"noopener\">Voraussetzungen, die f\u00fcr die Einrichtung erforderlich sind<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710149050963\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Was sind die Funktionen eines Telefon- und Voicemailsystems?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ein robustes System mit Anrufweiterleitung, Anrufer-ID, <a href=\"https:\/\/staging.cloudtalk.io\/blog\/voicemail-to-email-how-to-send-it-how-it-works\/\" target=\"_blank\" rel=\"noopener\">Voicemail-zu-E-Mail-Transkription<\/a> und anpassbaren Ansagen sorgt f\u00fcr nahtlose Kommunikation und Erreichbarkeit.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710361087293\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Was sind die Merkmale eines VoIP-Telefons?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>VoIP-Telefone bieten fortschrittliche Funktionen wie High-Definition-Sprachqualit\u00e4t, Videotelefonie, Verwaltung mehrerer Leitungen und Integration mit Gesch\u00e4ftsanwendungen, was Flexibilit\u00e4t und <a href=\"https:\/\/www.cloudtalk.io\/voip\/-pricing\/\" target=\"_blank\" rel=\"noopener\">Kosteneinsparungen<\/a> erm\u00f6glicht.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710361105116\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Auf welche Funktionen sollte ich bei einer Call Center-Software f\u00fcr kleine Unternehmen achten?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Zu den wesentlichen Merkmalen geh\u00f6ren eine intuitive Benutzeroberfl\u00e4che, Echtzeit-Analysen, die Integration mit CRM-Systemen und die Skalierbarkeit zur Anpassung an das Wachstum des Unternehmens, um <a href=\"https:\/\/www.cloudtalk.io\/blog\/measuring-customer-satisfaction-how-to-do-it-and-why\/\" target=\"_blank\" rel=\"noopener\">einen effizienten Betrieb und die Zufriedenheit der Kunden sicherzustellen<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ob sie nun die Arbeitsabl\u00e4ufe der Agenten automatisieren, die Anrufleistung verbessern oder einen besseren Einblick in den gesamten Call Center-Betrieb&#8230;<\/p>\n","protected":false},"author":126,"featured_media":215605,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[275],"tags":[],"class_list":["post-229232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-callcenter-de-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/posts\/229232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/users\/126"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/comments?post=229232"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/posts\/229232\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/media\/215605"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/media?parent=229232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/categories?post=229232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/de\/wp-json\/wp\/v2\/tags?post=229232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}