{"id":57911,"date":"2023-01-01T20:07:32","date_gmt":"2023-01-01T18:07:32","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/beste-alternative-zu-3cx\/"},"modified":"2026-03-03T19:28:08","modified_gmt":"2026-03-03T17:28:08","slug":"beste-alternative-zu-3cx","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/de\/beste-alternative-zu-3cx\/","title":{"rendered":"Die 13 besten 3CX-Alternativen im Jahr 2026"},"content":{"rendered":"

Top 13 3CX Alternatives:
Find Your New Solution<\/kbd><\/h1>CloudTalk<\/span><\/div>

3CX may appeal to teams with in-house IT resources, but for fast-moving sales or support teams, its complex pricing and infrastructure needs can become a roadblock. If you\u2019re looking for an easier, smarter, and more scalable solution\u2014this guide is for you. Explore the top 10 3CX alternatives that prioritize flexibility, seamless integrations, and modern business workflows.<\/p>

Contact sales<\/a>Try for free<\/a><\/div><\/div><\/div>
Aircall<\/span><\/div>
Nextiva<\/span><\/div>
Talkdesk<\/span><\/div><\/div>
RingCentral<\/span>CloudTalk<\/span><\/div>
8×8<\/span><\/div>
Ooma<\/span><\/div><\/div><\/div><\/div><\/div><\/div>\n
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Best 3CX Alternatives<\/h3>\n\n\n<\/div><\/div>\n\n\n\n
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1. CloudTalk<\/h4>\n\n\n\n

Best for AI-powered calling<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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2. 8\u00d78<\/h4>\n\n\n\n

Best for enterprise-grade analytics<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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3. Vonage<\/h4>\n\n\n\n

Best for reliability and network stability<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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4. RingCentral<\/h4>\n\n\n\n

Best for unified enterprise communications<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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5. CallHippo<\/h4>\n\n\n\n

Best for budget-friendly calling needs<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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6. Dialpad <\/h4>\n\n\n\n

Best for built-in AI at an accessible price<\/p>\n\n\n\n

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7. Cisco<\/h4>\n\n\n\n

Best for high-security, IT-driven environments<\/p>\n\n\n\n

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8. Avaya<\/h4>\n\n\n\n

Best for large-scale contact centers<\/p>\n\n\n\n

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9. Ringover<\/h4>\n\n\n\n

Best for multichannel business communications<\/p>\n\n\n\n

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10. Zoom Phone<\/h4>\n\n\n\n

Best for video-first teams<\/p>\n\n\n\n

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11. GoTo Connect<\/h4>\n\n\n\n

Best for fast-growing, scaling businesses<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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12. Nextiva<\/h4>\n\n\n\n

Best for ease of use and quick setup<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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13. JustCall <\/h4>\n\n\n\n

Best for simple CRM connectivity<\/p>\n\n\n\n

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Read More<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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What 3CX Is Missing<\/h2>\n\n\n\n
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Teams Expect<\/p>\n<\/div>\n\n\n\n

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3CX Falls Short<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\u201cWe need a system that scales with team growth.\u201d<\/p>\n<\/div>\n\n\n\n

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3CX\u2019s simultaneous call model adds complexity when expanding.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\u201cWe want fast setup with little to no technical overhead.\u201d<\/p>\n<\/div>\n\n\n\n

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Requires IT involvement, hosting setup, and complex configuration.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\u201cWe rely on modern CRM tools to track activity.\u201d<\/p>\n<\/div>\n\n\n\n

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Fewer native integrations; third-party plugins needed for full CRM sync.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\u00a0\u201cWe want clear, upfront pricing.\u201d<\/p>\n<\/div>\n\n\n\n

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Pricing is layered with hosting, SSL, and support fees.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\u201cWe expect consistent support when issues arise.\u201d<\/p>\n<\/div>\n\n\n\n

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Customer service reviews<\/a> are mixed\u2014some users praise responsive agents, others cite difficulty reaching support.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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Why Businesses Are Switching From 3CX To CloudTalk?<\/h3>\n\n\n\n
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24\/7 Support That Shows Up<\/h4>\n\n\n\n

Need assistance? Our global support team is on standby 24\/7. Whether it’s onboarding, troubleshooting, or scaling up\u2014we\u2019ve got your back.<\/p>\n<\/div><\/div>\n\n\n\n

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Get Started in Hours, Not Weeks<\/h4>\n\n\n\n

Unlike 3CX\u2019s deployment options, CloudTalk is fully cloud-native. You can go live in a single afternoon with no IT team needed. Just log in, choose your number, and start making calls.<\/p>\n<\/div><\/div>\n\n\n\n

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Built to Connect With Your Stack<\/h4>\n\n\n\n

CloudTalk comes with 35+ native integrations, including Salesforce, HubSpot, Pipedrive, and Zendesk. No complex workarounds or partner-only plugins.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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CloudTalk vs. 3CX: Calling Features Comparison<\/h2>\n\n\n\n
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8<\/span> Unternehmen<\/div>\n \"vorherige\"\/\n
<\/div>\n \"n\u00e4chste\"\/\n<\/div>\n\n\n\n
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Eigenschaft<\/h4>\n<\/div><\/div>\n\n\n\n
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Starting Price<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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Integrations<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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Call Routing & IVR<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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AI Features<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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Global Coverage<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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Analytics & Reporting<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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Support<\/strong><\/p>\n<\/div><\/div>\n\n\n\n

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Best for<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Anheften<\/a><\/div>\n<\/div>\n\n\n\n

CloudTalk<\/h4>\n<\/div><\/div>\n\n\n\n
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$19 per user\/month (NAM & LATAM) or $25\/user\/monyh<\/p>\n<\/div><\/div>\n\n\n\n

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35+ one-click integrations, including Salesforce, HubSpot, and more<\/p>\n<\/div><\/div>\n\n\n\n

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Visual Call Flow Designer, skill-based routing, automated callbacks<\/p>\n<\/div><\/div>\n\n\n\n

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AI Voice Agent, Transcript Keyword Search, Topic Extraction, and more<\/p>\n<\/div><\/div>\n\n\n\n

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Local and toll-free numbers in 160+ countries<\/p>\n<\/div><\/div>\n\n\n\n

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Real-time dashboards, AI-driven insights, agent-level performance tracking<\/p>\n<\/div><\/div>\n\n\n\n

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24\/7 live support via email, phone and chat<\/p>\n<\/div><\/div>\n\n\n\n

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SMBs focused on sales, support, and scale-ready infrastructure<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Angeheftet<\/a><\/div>\n<\/div>\n\n\n\n

3CX<\/h4>\n<\/div><\/div>\n\n\n\n
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$305\/year for 4 simultaneous calls<\/p>\n<\/div><\/div>\n\n\n\n

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Limited integrations, advanced tools require manual setup or plugins<\/p>\n<\/div><\/div>\n\n\n\n

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Customizable IVR and call rules, but often requires manual configuration<\/p>\n<\/div><\/div>\n\n\n\n

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Includes only basic AI call analysis (transcription, sentiment) and an AI virtual receptionist<\/p>\n<\/div><\/div>\n\n\n\n

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Available, but requires manual number assignment and local presence in some cases<\/p>\n<\/div><\/div>\n\n\n\n

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Some key reports removed in updates, advanced analytics now depend on external tools<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Mixed reviews; support may depend on partners<\/p>\n<\/div><\/div>\n\n\n\n

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IT-led organizations or businesses with in-house technical teams<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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CloudTalk vs. 3CX<\/p>\n\n\n\n

CloudTalk vs. 3CX: Which Business Phone System Offers Better Value?<\/h3>\n<\/div><\/div>\n\n\n\n
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CloudTalk<\/h4>\n\n\n\n

CloudTalk offers flexible, per-user pricing<\/a> with no limits on seats\u2014and full access to advanced features across scalable plans. Whether you’re just starting or scaling globally, you can choose between monthly or annual billing to match your budget and team needs.<\/p>\n\n\n\n

Plans available:<\/strong><\/p>\n\n\n\n

Lite<\/strong> \u2013 $19\/user\/month (available in US and LATAM)Starter<\/strong> \u2013 $25\/user\/monthEssential<\/strong> \u2013 $29\/user\/monthExpert<\/strong> \u2013 $49\/user\/monthCustom Plan<\/strong> \u2013 On request<\/p>\n<\/div><\/div>\n\n\n\n

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3CX<\/h4>\n\n\n\n

3CX uses a simultaneous call-based pricing model<\/a>, where costs grow as you add more concurrent calls\u2014not users. While the base price may seem attractive for small deployments, key features like skill-based routing often require higher-tier licenses or paid add-ons.\u00a0<\/p>\n\n\n\n

Plans available:<\/strong><\/p>\n\n\n\n

Pro Plan<\/strong> \u2013 Starts at $305\/year (4 simultaneous calls)Enterprise Plan<\/strong> \u2013 From $575\/year (8 simultaneous calls)Hosting<\/strong> \u2013 From $250 (4 simultaneous calls)<\/p>\n<\/div><\/div>\n\n\n\n

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Winner: CloudTalk<\/h4>\n\n\n\n

While 3CX may work for IT-heavy teams with on-premise preferences, CloudTalk delivers far more value per user\u2014with built-in AI tools, real-time analytics, global coverage, and 24\/7 support included. It\u2019s a modern, scalable platform designed to simplify communications\u2014not complicate them.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Die besten 3CX-Alternativen:Vergleich & Preisgestaltung<\/h2>\n\n\n\n
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8<\/span> Unternehmen<\/div>\n \"vorherige\"\/\n
<\/div>\n \"n\u00e4chste\"\/\n<\/div>\n\n\n\n
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Eigenschaft<\/h4>\n<\/div><\/div>\n\n\n\n
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Click-to-Call<\/p>\n<\/div><\/div>\n\n\n\n

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Power Dialer<\/p>\n<\/div><\/div>\n\n\n\n

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Smart Dialer<\/p>\n<\/div><\/div>\n\n\n\n

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IVR<\/p>\n<\/div><\/div>\n\n\n\n

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ACD<\/p>\n<\/div><\/div>\n\n\n\n

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SMS<\/p>\n<\/div><\/div>\n\n\n\n

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MMS<\/p>\n<\/div><\/div>\n\n\n\n

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WhatsApp<\/p>\n<\/div><\/div>\n\n\n\n

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VIP-Warteschlangen<\/p>\n<\/div><\/div>\n\n\n\n

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Real-Time Kundenkarte<\/p>\n<\/div><\/div>\n\n\n\n

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Benutzerdefinierte Berichte<\/p>\n<\/div><\/div>\n\n\n\n

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Transkriptionen<\/p>\n<\/div><\/div>\n\n\n\n

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Emotionsanalyse<\/p>\n<\/div><\/div>\n\n\n\n

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Mobile Anwendung<\/p>\n<\/div><\/div>\n\n\n\n

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Kostenlose Testversion<\/p>\n<\/div><\/div>\n\n\n\n

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Internationale Nummern<\/p>\n<\/div><\/div>\n\n\n\n

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Startpreis<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Angeheftet<\/a><\/div>\n<\/div>\n\n\n\n

3CX<\/h4>\n<\/div><\/div>\n\n\n\n
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–<\/p>\n<\/div><\/div>\n\n\n\n

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$0<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Cloudtalk<\/h4>\n<\/div><\/div>\n\n\n\n
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160+<\/p>\n<\/div><\/div>\n\n\n\n

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$25<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Justcall<\/h4>\n<\/div><\/div>\n\n\n\n
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70+<\/p>\n<\/div><\/div>\n\n\n\n

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$19<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Ringover<\/h4>\n<\/div><\/div>\n\n\n\n
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60+<\/p>\n<\/div><\/div>\n\n\n\n

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$21<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Anheften<\/a><\/div>\n<\/div>\n\n\n\n

8×8<\/h4>\n<\/div><\/div>\n\n\n\n
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100+<\/p>\n<\/div><\/div>\n\n\n\n

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$24<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Dialpad<\/h4>\n<\/div><\/div>\n\n\n\n
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\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n

25+<\/p>\n<\/div><\/div>\n\n\n\n

\n

$15<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Talkdesk<\/h4>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n

160+<\/p>\n<\/div><\/div>\n\n\n\n

\n

$75<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
Anheften<\/a><\/div>\n<\/div>\n\n\n\n

RingCentral<\/h4>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\n
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\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
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\n
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\n
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\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n

90+<\/p>\n<\/div><\/div>\n\n\n\n

\n

$20<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Nextiva<\/h4>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
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\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
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\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n

1<\/p>\n<\/div><\/div>\n\n\n\n

\n

$19<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Five9<\/h4>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n

10+<\/p>\n<\/div><\/div>\n\n\n\n

\n

$149<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
Anheften<\/a><\/div>\n<\/div>\n\n\n\n

Ooma<\/h4>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
\n

0<\/p>\n<\/div><\/div>\n\n\n\n

\n

$0 Plan + $99 Ger\u00e4t<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
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Wer ist noch auf dem Markt?<\/p>\n\n\n\n

Erfahren Sie mehr \u00fcber 3CX und seine Alternativen<\/h2>\n<\/div><\/div>\n\n\n\n
\n

CloudTalk<\/h3>\n\n\n\n

CloudTalk<\/a> is a cloud-based VoIP software trusted by over 4,000 businesses. It offers AI-powered features, customizable call flows, and real-time analytics. It integrates with more than 35 tools and allows you to use local numbers in 160 countries. Plus, it\u2019s easy to use, supports multiple languages, and guarantees 99.999% uptime<\/p>\n\n\n\n

Die Vorteile von CloudTalk<\/h4>\n\n\n\n