{"id":232069,"date":"2024-08-01T11:28:19","date_gmt":"2024-08-01T09:28:19","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/%d8%a3%d9%81%d8%b6%d9%84-6-%d8%a7%d8%b3%d8%aa%d8%b1%d8%a7%d8%aa%d9%8a%d8%ac%d9%8a%d8%a7%d8%aa-%d8%aa%d9%88%d8%ac%d9%8a%d9%87-%d8%a7%d9%84%d8%b1%d8%af-%d8%a7%d9%84%d8%b5%d9%88%d8%aa%d9%8a-%d8%a7%d9%84\/"},"modified":"2024-08-12T12:49:16","modified_gmt":"2024-08-12T10:49:16","slug":"%d8%a3%d9%81%d8%b6%d9%84-6-%d8%a7%d8%b3%d8%aa%d8%b1%d8%a7%d8%aa%d9%8a%d8%ac%d9%8a%d8%a7%d8%aa-%d8%aa%d9%88%d8%ac%d9%8a%d9%87-%d8%a7%d9%84%d8%b1%d8%af-%d8%a7%d9%84%d8%b5%d9%88%d8%aa%d9%8a-%d8%a7%d9%84","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/ar\/blog\/%D8%A3%D9%81%D8%B6%D9%84-6-%D8%A7%D8%B3%D8%AA%D8%B1%D8%A7%D8%AA%D9%8A%D8%AC%D9%8A%D8%A7%D8%AA-%D8%AA%D9%88%D8%AC%D9%8A%D9%87-%D8%A7%D9%84%D8%B1%D8%AF-%D8%A7%D9%84%D8%B5%D9%88%D8%AA%D9%8A-%D8%A7%D9%84\/","title":{"rendered":"\u0623\u0641\u0636\u0644 6 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0626\u0643 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading\">\u0623\u0641\u0636\u0644 6 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\" style=\"border-radius:3px\">\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%86%D8%B3%D8%AE%D8%A9-%D8%AA%D8%AC%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9-%D9%85%D8%AC%D8%A7%D9%86%D9%8A%D8%A9-%D9%84%D9%85%D8%AF%D8%A9-14-%D9%8A%D9%88%D9%85%D8%A7-%D9%85%D9%86-cloudtalk\/\" style=\"border-radius:3px\">\u062c\u0631\u0651\u0628\u0647 \u0645\u062c\u0651\u0627\u0646\u0627\u064b<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1024x576.png\" alt=\"\" class=\"wp-image-209342\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\">\u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0635\u0628\u062d <a href=\"https:\/\/www.zendesk.co.uk\/blog\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">\u062b\u0644\u062b\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0627\u0644\u0630\u064a\u0646 \u064a\u0639\u062a\u0642\u062f\u0648\u0646 \u0623\u0646 \u0627\u0644\u0634\u0631\u0643\u0629 \u062a\u0647\u062a\u0645 \u0628\u062d\u0627\u0644\u062a\u0647\u0645 \u0627\u0644\u0639\u0627\u0637\u0641\u064a\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0643\u0631\u0631\u064a\u0646.\n\u0648\u0644\u0627 \u0634\u064a\u0621 \u064a\u0642\u0648\u0644 &#8220;\u0623\u0646\u062a \u0630\u0648 \u0642\u064a\u0645\u0629 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0646\u0627&#8221; \u0623\u0643\u062b\u0631 \u0645\u0646 \u062a\u062c\u0631\u0628\u0629 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0633\u0631\u064a\u0639\u0629 \u0648\u0641\u0639\u0651\u0627\u0644\u0629\u060c \u0648\u0647\u0648 \u0645\u0627 \u0633\u064a\u0624\u062f\u064a \u0623\u064a\u0636\u064b\u0627 \u0625\u0644\u0649 \u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0626\u0647\u0645 \u0628\u0633\u0631\u0639\u0629. <\/p>\n\n\n\n<p>\u0625\u0646 \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u0645 \u0628\u0647\u0627 \u0628\u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0647\u0627 \u062a\u0623\u062b\u064a\u0631 \u0643\u0628\u064a\u0631 \u0639\u0644\u0649 \u0633\u0631\u0639\u0629 \u0648\u0643\u0641\u0627\u0621\u0629 \u062d\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.\n\u0644\u0630\u0627\u060c \u0641\u0625\u0646 \u062a\u062d\u0633\u064a\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0647\u0648 \u0623\u062d\u062f \u0623\u0641\u0636\u0644 \u0627\u0644\u0623\u0634\u064a\u0627\u0621 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647\u0627 \u0644\u0639\u0645\u0644\u0627\u0626\u0643 <em>\u0648\u0639\u0645\u0644\u0643 <\/em>.   <\/p>\n\n\n\n<p>\u062a\u0642\u062f\u0645 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0639\u062f\u0629 \u0637\u0631\u0642 \u0645\u062a\u0637\u0648\u0631\u0629 \u0644\u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u0627\u062a\u0643.\n\u0633\u0646\u062a\u0646\u0627\u0648\u0644 \u0647\u0646\u0627 \u0633\u062a\u0629 \u0645\u0646 \u0623\u0641\u0636\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0645\u062a\u0627\u062d\u0629. <\/p>\n\n\n\n<p><strong>\u0627\u0644\u0648\u062c\u0628\u0627\u062a \u0627\u0644\u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u064a\u0645\u0643\u0646 \u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u062d\u064a\u062d\u0629 \u0623\u0646 \u062a\u064f\u062d\u062f\u062b \u0641\u0631\u0642\u0627\u064b \u0643\u0628\u064a\u0631\u0627\u064b \u0641\u064a \u0645\u062a\u0648\u0633\u0637 \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u062a\u0648\u0627\u0635\u0644\u0648\u0646 \u0645\u0639 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643.<\/li>\n\n\n\n<li>\u0647\u0646\u0627\u0643 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0637\u0631\u0642 \u0644\u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0648\u0641\u0642\u064b\u0627 \u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0648\u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0648\u0643\u064a\u0644 \u0627\u0644\u0645\u062a\u0627\u062d\u0629.<\/li>\n\n\n\n<li>\u062a\u0648\u0641\u0631 \u062d\u0644\u0648\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0633\u062d\u0627\u0628\u064a \u0637\u0631\u064a\u0642\u0629 \u0641\u0639\u0627\u0644\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0644\u062a\u0646\u0641\u064a\u0630 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a 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href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%85%D8%A7-%D9%87%D9%88-ivr-%D8%A7%D9%84%D9%85%D8%AC%D9%8A%D8%A8-%D8%A7%D9%84%D8%B5%D9%88%D8%AA%D9%8A-%D8%A7%D9%84%D8%AA%D9%81%D8%A7%D8%B9%D9%84%D9%8A\/\">\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 (IVR<\/a> ) \u0647\u0648 \u0646\u0638\u0627\u0645 \u064a\u0633\u0645\u062d \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0646\u0638\u0627\u0645 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u062d\u062a\u0649 \u064a\u062a\u0645\u0643\u0646 \u0645\u0646 \u062a\u0648\u062c\u064a\u0647\u0647\u0645 \u0646\u062d\u0648 \u0623\u0633\u0631\u0639 \u062d\u0644 \u0645\u0645\u0643\u0646.  <\/p>\n\n\n\n<p>\u0639\u0627\u062f\u0629\u064b \u0645\u0627 \u064a\u062a\u0635\u0644 \u0627\u0644\u0645\u062a\u0635\u0644 \u0628\u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0639\u0646\u062f\u0645\u0627 \u064a\u062a\u0635\u0644 \u0628\u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643\u060c \u0648\u062a\u064f\u0639\u0631\u0636 \u0639\u0644\u064a\u0647 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a.\n\u062b\u0645 \u064a\u0633\u062a\u062e\u062f\u0645 \u0625\u0645\u0627 \u0644\u0648\u062d\u0629 \u0627\u0644\u0645\u0641\u0627\u062a\u064a\u062d \u0623\u0648 \u0635\u0648\u062a\u0647 \u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u062e\u064a\u0627\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0644\u0647.   <\/p>\n\n\n\n<p>\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0639\u0645\u0644 \u0645\u0639 \u0627\u0644\u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a (ACD)\u060c \u0648\u0648\u0638\u064a\u0641\u0629 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u064a\u0642\u0648\u0645 \u0627\u0644\u0646\u0638\u0627\u0645 \u0628\u0639\u062f \u0630\u0644\u0643 \u0628\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u062a\u0635\u0644 \u0625\u0644\u0649 \u0623\u0641\u0636\u0644 \u0645\u0643\u0627\u0646 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062d\u062a\u0627\u062c\u0647\u0627.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0643\u064a\u0641 \u064a\u0639\u0645\u0644 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0633\u062a\u0636\u0627\u0641<\/h3>\n\n\n\n<p>\u0645\u0639 \u062d\u0644 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0633\u062a\u0636\u0627\u0641\u060c \u062a\u062f\u0641\u0639 \u0631\u0633\u0648\u0645 \u0627\u0634\u062a\u0631\u0627\u0643 \u0644\u0645\u0632\u0648\u062f \u062e\u062f\u0645\u0629 \u062e\u0627\u0631\u062c\u064a\u060c \u0648\u0627\u0644\u0630\u064a \u064a\u0645\u0646\u062d\u0643 \u0628\u0639\u062f \u0630\u0644\u0643 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0648\u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0627\u062c\u0647\u0627.\n\u0648\u064a\u0643\u0648\u0646 \u0645\u0642\u062f\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0645\u0633\u0624\u0648\u0644\u0627\u064b \u0639\u0646 \u062a\u062d\u062f\u064a\u062b \u0627\u0644\u062d\u0644 \u0648\u0635\u064a\u0627\u0646\u062a\u0647\u060c \u0645\u0645\u0627 \u064a\u0632\u064a\u062d \u0639\u0646 \u0643\u0627\u0647\u0644\u0643 \u0647\u0630\u0647 \u0627\u0644\u0645\u062e\u0627\u0648\u0641. <\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">\u0639\u0632\u0632 \u0645\u0639\u062f\u0644 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062e\u0641\u0636 \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0631\u0627\u062c\u0639 \u0645\u0639 \u0623\u0641\u0636\u0644 5 \u062d\u0644\u0648\u0644 \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0641\u064a  2025<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"213\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24-213x300.png\" alt=\"\" class=\"wp-image-202809\" style=\"object-fit:cover\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24-213x300.png 213w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24-303x428.png 303w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24-300x424.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24-80x113.png 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Best-IVR-solution-24.png 450w\" sizes=\"auto, (max-width: 213px) 100vw, 213px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/5-best-ivr-solutions\/\">\u0627\u0642\u0631\u0623 \u0645\u062c\u0627\u0646\u0627\u064b<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u0623\u0641\u0636\u0644 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u062a\u0628\u0633\u064a\u0637 \u062a\u0639\u0627\u0645\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p>\u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0647\u0648 \u0642\u0633\u0645 \u0641\u0631\u0639\u064a \u0645\u062d\u062f\u062f \u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u064a\u062a\u0636\u0645\u0646 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0625\u0644\u0649 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0637\u0627\u0644\u0628\u0627\u062a \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629.\n\u064a\u0642\u0648\u0645 \u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0628\u0627\u0644\u062a\u062d\u062f\u062b \u0634\u0641\u0647\u064a\u0627\u064b \u0645\u0639 \u0643\u0644 \u0639\u0645\u064a\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0633\u0644\u0633\u0644\u0629 \u0645\u0646 \u0642\u0648\u0627\u0626\u0645 \u0627\u0644\u062a\u0648\u062c\u064a\u0647.   <\/p>\n\n\n\n<p>\u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u064a\u062f \u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0639\u0646 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0628\u0634\u0643\u0644 \u0639\u0627\u0645\u060c \u0641\u0644\u062f\u064a\u0646\u0627 \u062f\u0644\u064a\u0644 \u0634\u0627\u0645\u0644 <a href=\"https:\/\/test-staging.cloudtalk.io\/ar\/blog\/%D9%85%D8%A7-%D9%87%D9%88-%D8%AA%D9%88%D8%AC%D9%8A%D9%87-%D8%A7%D9%84%D9%85%D9%83%D8%A7%D9%84%D9%85%D8%A7%D8%AA-%D9%88%D9%83%D9%8A%D9%81-%D9%8A%D9%85%D9%83%D9%86-%D8%A3%D9%86-%D9%8A%D9%81%D9%8A%D8%AF\/\">\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a<\/a>.<\/p>\n\n\n\n<p>\u0648\u0627\u0644\u0622\u0646\u060c \u062f\u0639\u0646\u0627 \u0646\u0646\u0627\u0642\u0634 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0645\u062f\u0639\u0648\u0645 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a.\n\u064a\u0645\u0643\u0646\u0647 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0645\u0627 \u0647\u0648 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0645\u062c\u0631\u062f 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\u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629.    <\/p>\n\n\n\n<p>\u0633\u062a\u062d\u062f\u062f \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u064a \u062a\u062e\u062a\u0627\u0631\u0647\u0627 \u0643\u064a\u0641\u064a\u0629 \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.  <\/p>\n\n\n\n<p>\u0647\u0646\u0627\u0643 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0646 \u0628\u064a\u0646\u0647\u0627.\n\u0644\u0646\u0633\u062a\u0639\u0631\u0636 \u0628\u0639\u0636\u064b\u0627 \u0645\u0646 \u0623\u0643\u062b\u0631\u0647\u0627 \u0634\u064a\u0648\u0639\u064b\u0627: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0628\u0627\u0634\u0631<\/h3>\n\n\n\n<p>\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 \u0628\u0633\u064a\u0637 \u0646\u0633\u0628\u064a\u0627\u064b.\n\u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0646 \u0628\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0623\u0642\u0633\u0627\u0645\/\u0627\u0644\u062e\u062f\u0645\u0627\u062a\u060c \u0648\u0633\u064a\u062a\u0645 \u062a\u0648\u062c\u064a\u0647\u0647\u0645 \u0645\u0628\u0627\u0634\u0631\u0629 \u0625\u0644\u0649 \u0647\u0646\u0627\u0643.\n\u0645\u0646 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u0623\u0646\u0643 \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u062a\u0646\u0633\u064a\u0642 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 &#8220;\u0627\u0636\u063a\u0637 \u0648\u0627\u062d\u062f \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0627\u0636\u063a\u0637 \u0627\u062b\u0646\u064a\u0646 \u0644\u0644\u0645\u062f\u0641\u0648\u0639\u0627\u062a&#8230;&#8221;.\n\u0648\u0645\u0639 \u0630\u0644\u0643\u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0639\u0645\u0644 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 \u0623\u064a\u0636\u064b\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0635\u0648\u062a.   <\/p>\n\n\n\n<p>\u0644\u0646\u0641\u062a\u0631\u0636\u060c \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0623\u0646 \u0627\u0644\u0645\u062a\u0635\u0644 \u0627\u0644\u0648\u0627\u0631\u062f \u064a\u0631\u064a\u062f \u062f\u0641\u0639 \u0641\u0627\u062a\u0648\u0631\u0629.\n\u0641\u064a <strong>\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0628\u0627\u0634\u0631<\/strong> \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u060c \u0633\u064a\u0633\u0623\u0644\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0629\/\u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0630\u064a \u064a\u0637\u0644\u0628\u0647.\n\u0633\u064a\u0642\u0648\u0644 \u0627\u0644\u0645\u062a\u0635\u0644 \u0634\u064a\u0626\u064b\u0627 \u0645\u062b\u0644 &#8220;\u0627\u0644\u0645\u062f\u0641\u0648\u0639\u0627\u062a&#8221; \u0623\u0648 &#8220;\u062f\u0641\u0639 \u0641\u0627\u062a\u0648\u0631\u062a\u064a&#8221;\u060c \u0648\u0633\u064a\u0642\u0648\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0625\u0631\u0633\u0627\u0644\u0647 \u0645\u0628\u0627\u0634\u0631\u0629\u064b \u0625\u0644\u0649 \u0642\u0633\u0645 \u0627\u0644\u062f\u0641\u0639.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/h3>\n\n\n\n<p>\u064a\u0639\u062f <a href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%A3%D8%AF%D9%88%D8%A7%D8%AA-%D9%85%D8%B1%D9%83%D8%B2-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84\/%D8%A8%D8%B1%D9%86%D8%A7%D9%85%D8%AC-%D8%A7%D9%84%D8%AA%D9%88%D8%AC%D9%8A%D9%87-%D8%A7%D9%84%D9%82%D8%A7%D8%A6%D9%85-%D8%B9%D9%84%D9%89-%D8%A7%D9%84%D9%85%D9%87%D8%A7%D8%B1%D8%A7%D8%AA-%D8%AA%D8%B9\/\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a<\/a> \u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u0627\u064b \u0642\u0644\u064a\u0644\u0627\u064b \u0645\u0646 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 \u0648\u0647\u0648 \u0645\u0641\u064a\u062f \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u0627\u064b.  <\/p>\n\n\n\n<p>\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0642\u062f \u064a\u0633\u062a\u0641\u064a\u062f \u0645\u0631\u0643\u0632 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u0630\u064a \u064a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0645\u0646 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a\u060c \u062d\u064a\u062b \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u062d\u062a\u0627\u062c \u0627\u0644\u0645\u062a\u0635\u0644\u0648\u0646 \u0625\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u0648\u0645\u0639\u0631\u0641\u0629 \u0645\u062d\u062f\u062f\u0629 \u0644\u062d\u0644 \u0645\u0634\u0643\u0644\u0627\u062a\u0647\u0645.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"676\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-1024x676.png\" alt=\"\" class=\"wp-image-209355\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-1024x676.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-300x198.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-768x507.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-1124x742.png 1124w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-649x428.png 649w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-424x280.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-171x113.png 171w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/IVR-route-to-speaking-groups.png 1373w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u0645\u0639 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a\u060c \u0633\u064a\u0623\u062e\u0630 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0641\u064a \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0639\u0645\u064a\u0644\u0643 \u0643\u0645\u0627 \u062a\u0648\u0641\u0631\u0647\u0627 \u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a\u0647 \u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0642\u0627\u0626\u0645\u0629.\n\u062b\u0645 \u064a\u0642\u0648\u0645 \u0628\u0645\u0642\u0627\u0631\u0646\u0629 \u0645\u0627 \u064a\u062a\u0639\u0644\u0645\u0647 \u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062a\u0648\u0641\u0631\u0629 \u0644\u062f\u064a\u0647 \u0639\u0646 \u0627\u0644\u0648\u0643\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0627\u062d\u064a\u0646.\n\u062b\u0645 \u064a\u0642\u0648\u0645 \u0628\u0639\u062f \u0630\u0644\u0643 \u0628\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u062a\u0635\u0644 \u0625\u0644\u0649 \u0623\u0641\u0636\u0644 \u0648\u0643\u064a\u0644 \u0645\u0645\u0643\u0646 \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647.  <\/p>\n\n\n\n<p>\u064a\u0639\u062f \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a\u060c \u0625\u0644\u0649 \u062c\u0627\u0646\u0628 \u0641\u0631\u064a\u0642 \u0642\u0648\u064a \u0645\u0646 \u0627\u0644\u0648\u0643\u0644\u0627\u0621\u060c \u0623\u0645\u0631\u0627\u064b \u0631\u0627\u0626\u0639\u0627\u064b \u0644\u062d\u0644 \u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0633\u0631\u0639\u0629 \u0648\u0643\u0641\u0627\u0621\u0629.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/h3>\n\n\n\n<p>\u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR)\u060c \u0627\u0644\u0630\u064a \u064a\u064f\u0639\u0631\u0641 \u0623\u062d\u064a\u0627\u0646\u064b\u0627 \u0628\u0627\u0633\u0645 <a href=\"https:\/\/test-staging.cloudtalk.io\/caller-based-routing\/\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0645\u062a\u0635\u0644\u060c<\/a> \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u064a \u0644\u062f\u064a\u0643 \u0628\u0627\u0644\u0641\u0639\u0644 \u0644\u062a\u062d\u062f\u064a\u062f \u0623\u0641\u0636\u0644 \u0645\u0633\u0627\u0631 \u0644\u0643\u0644 \u0645\u062a\u0635\u0644 \u0639\u0644\u0649 \u062d\u062f\u0629.<\/p>\n\n\n\n<p>\u064a\u062a\u0643\u0627\u0645\u0644 \u062d\u0644 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0645\u062b\u0644 CloudTalk &#8211; \u0645\u0639 \u0645\u064a\u0632\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0645\u062f\u0645\u062c\u0629 &#8211; \u0628\u0633\u0644\u0627\u0633\u0629 \u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u0645\u062b\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643.\n\u0648\u064a\u0645\u0643\u0646\u0647 \u0627\u0633\u062a\u062e\u0644\u0627\u0635 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0644\u0644\u062d\u0635\u0648\u0644 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\u0645\u0634\u0643\u0644\u0629 \u0645\u0633\u062a\u0645\u0631\u0629.\n\u064a\u0645\u0643\u0646 \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0639\u062f \u0630\u0644\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062a\u0644\u0643 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u062d\u0627\u0644\u062a\u0647 (\u0631\u0628\u0645\u0627 \u064a\u0643\u0648\u0646 \u0630\u0644\u0643 \u0627\u0644\u0648\u0643\u064a\u0644 \u0646\u0641\u0633\u0647)\u060c \u0623\u0648 \u0625\u0644\u0649 \u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u062c\u0647\u064a\u0632\u064b\u0627 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0647. <\/p>\n\n\n\n<p>\u064a\u0648\u0641\u0631 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 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\u0625\u0644\u0649 \u062e\u062f\u0645\u0629 \u062e\u0627\u0631\u062c \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0623\u0648 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0635\u0648\u062a\u064a.  <\/p>\n\n\n\n<p>\u0648\u0628\u0627\u0644\u0645\u062b\u0644\u060c \u0625\u0630\u0627 \u0643\u0627\u0646 \u0644\u062f\u064a\u0643 \u0639\u0645\u0644\u0627\u0621 \u0645\u0646\u062a\u0634\u0631\u0648\u0646 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u0627\u0644\u0639\u0627\u0644\u0645\u060c \u0641\u064a\u0645\u0643\u0646 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0631\u062f \u0625\u0644\u0649 \u0645\u0646\u0637\u0642\u0629 \u0632\u0645\u0646\u064a\u0629 \u0648\u0627\u062d\u062f\u0629 \u062e\u0644\u0627\u0644 \u063a\u064a\u0631 \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u0645\u062a\u0627\u062d \u0641\u064a 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\u0627\u0644\u0639\u0627\u0644\u0645\u064a.\n\u0645\u0639 \u0645\u0632\u0648\u062f \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629\u060c \u064a\u0645\u0643\u0646\u0643 \u0628\u0633\u0647\u0648\u0644\u0629 \u0625\u0639\u062f\u0627\u062f \u0634\u0628\u0643\u0629 \u0645\u0646 \u0648\u0643\u0644\u0627\u0621 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0645\u0646\u062d\u0643 \u062a\u0648\u0627\u062c\u062f\u0627\u064b \u0645\u062d\u0644\u064a\u0627\u064b \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u0627\u0644\u0639\u0627\u0644\u0645.\n\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u062a\u0642\u062f\u0645 CloudTalk \u0623\u0641\u0636\u0644 \u062a\u063a\u0637\u064a\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 \u0644\u0623\u0643\u062b\u0631 \u0645\u0646 160 <a href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%A3%D8%B1%D9%82%D8%A7%D9%85-%D8%A7%D9%84%D9%87%D9%88%D8%A7%D8%AA%D9%81-%D8%A7%D9%84%D8%AF%D9%88%D9%84%D9%8A%D8%A9-%D9%84%D9%85%D8%B1%D9%83%D8%B2-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84-%D8%A7\/\">\u0631\u0642\u0645 \u062f\u0648\u0644\u064a<\/a>.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629<\/h3>\n\n\n\n<p>\u062a\u062d\u0638\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0628\u0634\u0639\u0628\u064a\u0629 \u0643\u0628\u064a\u0631\u0629 \u0628\u064a\u0646 \u0627\u0644\u0623\u062c\u064a\u0627\u0644 \u0627\u0644\u0634\u0627\u0628\u0629.\n\u0641\u064a \u0639\u0627\u0645 2022\u060c <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2023-10-30-adapting-to-the-customer-service-preferences-of-gen-z-and-millennials\" target=\"_blank\" rel=\"noopener\">\u0627\u0643\u062a\u0634\u0641\u062a \u0634\u0631\u0643\u0629 Gartner \u0623\u0646 38%<\/a> \u0645\u0646 \u0639\u0645\u0644\u0627\u0621 \u062c\u064a\u0644 \u0627\u0644\u0623\u0644\u0641\u064a\u0629 \u0648\u0627\u0644\u062c\u064a\u0644 Z \u0633\u064a\u0633\u062a\u0633\u0644\u0645\u0648\u0646 \u0648\u064a\u062a\u0631\u0643\u0648\u0646 \u0623\u064a \u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0630\u0627 \u0644\u0645 \u064a\u062a\u0645\u0643\u0646\u0648\u0627 \u0645\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0628\u0623\u0646\u0641\u0633\u0647\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629.   <\/p>\n\n\n\n<p>\u0644\u0630\u0644\u0643\u060c \u064a\u0639\u062f \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u062e\u064a\u0627\u0631\u0627\u064b \u062c\u064a\u062f\u0627\u064b \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u064a \u0644\u062f\u064a\u0647\u0627 \u0639\u0645\u0644\u0627\u0621 \u0623\u0635\u063a\u0631 \u0633\u0646\u0627\u064b.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"698\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf.png\" alt=\"\" class=\"wp-image-184960\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf.png 888w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf-300x236.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf-768x604.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf-545x428.png 545w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf-424x333.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf-144x113.png 144w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-call-flow-designer-atf-88x69.png 88w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/figure>\n\n\n\n<p>\u064a\u0633\u0647\u0651\u0644 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0630\u0643\u064a \u0648\u0623\u062f\u0648\u0627\u062a \u0645\u062b\u0644 CloudTalk&#8217;s <a href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%85%D8%B5%D9%85%D9%85-%D8%AA%D8%AF%D9%81%D9%82-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84\/\">Call Flow Designer<\/a> \u0625\u0639\u062f\u0627\u062f \u0645\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0627\u0644\u0622\u0644\u064a\u0629 \u0644\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a \u0627\u0644\u0623\u0628\u0633\u0637.\n\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u062d\u0629\u060c \u064a\u0645\u0643\u0646 \u0625\u062c\u0631\u0627\u0621 \u0623\u0634\u064a\u0627\u0621 \u0645\u062b\u0644 \u0627\u0644\u0645\u062f\u0641\u0648\u0639\u0627\u062a \u0648\u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f \u0628\u0633\u0647\u0648\u0644\u0629 \u0639\u0628\u0631 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0630\u0643\u064a \u062f\u0648\u0646 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0648\u0643\u064a\u0644 \u0628\u0634\u0631\u064a. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u062e\u062a\u0631 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0635\u062d\u064a\u062d\u0629 \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0648\u0639\u0632\u0632 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0633\u0631\u064a\u0639\u0629<\/h2>\n\n\n\n<p>\u0644\u0630\u0627\u060c \u0644\u062f\u064a\u0643 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a.\n\u0627\u062e\u062a\u0631 \u0623\u0641\u0636\u0644 \u0645\u0627 \u064a\u0646\u0627\u0633\u0628 \u0639\u0645\u0644\u0643 \u0648\u0639\u0645\u0644\u0627\u0626\u0643\u060c \u0623\u0648 \u0627\u0628\u062a\u0643\u0631 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u062a\u0643 \u0627\u0644\u0641\u0631\u064a\u062f\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643. <\/p>\n\n\n\n<p>\u064a\u0645\u0643\u0646\u0643 \u0628\u0633\u0647\u0648\u0644\u0629 \u062a\u062e\u0635\u064a\u0635 \u0648\u0625\u0646\u0634\u0627\u0621 \u0623\u0641\u0636\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0644\u0643 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 CloudTalk.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#DFF0F6\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u0644\u0645\u0639\u0631\u0641\u0629 \u0643\u064a\u0641 \u064a\u0639\u0645\u0644 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR)\u060c \u0648\u0645\u0635\u0645\u0645 \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0628\u062f\u064a\u0647\u064a \u0627\u0644\u062e\u0627\u0635 \u0628\u0646\u0627\u060c \u0648\u063a\u064a\u0631\u0647\u0627 \u0645\u0646 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649<strong> <\/strong>\u0627\u062a\u0635\u0644 \u0628\u0646\u0627 \u0623\u0648 \u0627\u0628\u062f\u0623 \u062a\u062c\u0631\u0628\u0629 \u0645\u062c\u0627\u0646\u064a\u0629.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"394\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/alternative-pages-illustration4.svg\" alt=\"\" class=\"wp-image-201222\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%86%D8%B3%D8%AE%D8%A9-%D8%AA%D8%AC%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9-%D9%85%D8%AC%D8%A7%D9%86%D9%8A%D8%A9-%D9%84%D9%85%D8%AF%D8%A9-14-%D9%8A%D9%88%D9%85%D8%A7-%D9%85%D9%86-cloudtalk\/\">\u062c\u0631\u0628\u0647 \u0645\u062c\u0627\u0646\u0627<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u062d\u0648\u0644 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0645\u0627 \u0646\u0648\u0639 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0623\u0641\u0636\u0644 \u0644\u0639\u0645\u0644\u064a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u064a\u0639\u062a\u0645\u062f \u0623\u0641\u0636\u0644 \u0646\u0648\u0639 \u0645\u0646 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u0646\u0634\u0627\u0637\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a \u0643\u062b\u064a\u0631\u064b\u0627 \u0639\u0644\u0649 \u0645\u0627 \u062a\u0642\u0648\u0645 \u0628\u0647\u060c \u0648\u0643\u064a\u0641\u064a\u0629 \u0639\u0645\u0644\u0643\u060c \u0648\u0645\u0627 \u064a\u0641\u0636\u0644\u0647 \u0639\u0645\u0644\u0627\u0624\u0643.<\/p>\n<p>\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u062a\u0641\u064a\u062f \u0634\u0631\u0643\u0629 \u0645\u0646\u062a\u0634\u0631\u0629 \u0641\u064a \u0639\u062f\u0629 \u0628\u0644\u062f\u0627\u0646 \u0645\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0646\u0642\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u064a\u062a\u062d\u062f\u062b \u0644\u063a\u062a\u0647\u0645 \u0648\u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u0645\u0634\u0627\u0643\u0644\u0647\u0645 \u0627\u0644\u0625\u0642\u0644\u064a\u0645\u064a\u0629.<\/p>\n<p>\u0633\u062a\u0633\u062a\u0641\u064a\u062f \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u062a\u064a \u0644\u062f\u064a\u0647\u0627 \u0642\u0627\u0639\u062f\u0629 \u0639\u0645\u0644\u0627\u0621 \u0623\u0635\u063a\u0631 \u0633\u0646\u0627\u064b \u0645\u0646 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629.<br \/>\n\u0633\u062a\u0639\u0645\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0639\u0644\u0649 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0627\u0644\u0648\u0627\u0631\u062f\u064a\u0646 \u0625\u0644\u0649 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u062d\u064a\u062b\u0645\u0627 \u0623\u0645\u0643\u0646 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u062a\u0648\u062c\u064a\u0647\u0647\u0645 \u0625\u0644\u0649 \u0627\u0644\u0648\u0643\u0644\u0627\u0621.   <\/p>\n<p>\u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u062a\u0635\u0644\u0648\u0646 \u0639\u0644\u0649 \u0627\u0644\u0623\u0631\u062c\u062d \u0628\u0645\u0634\u0643\u0644\u0627\u062a \u0645\u0639\u0642\u062f\u0629 \u062a\u062a\u0637\u0644\u0628 \u0645\u0633\u0627\u0639\u062f\u0629 \u0645\u0627\u0647\u0631\u0629\u060c \u0641\u0625\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0633\u062a\u0648\u0635\u0644\u0647\u0645 \u0628\u0633\u0631\u0639\u0629 \u0625\u0644\u0649 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u0624\u0647\u0644 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0647\u0645.<\/p>\n<p>\u0644\u0630\u0627\u060c \u0639\u0646\u062f \u062a\u062d\u062f\u064a\u062f \u0623\u0641\u0636\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0644\u0646\u0634\u0627\u0637\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u060c \u0641\u0643\u0651\u0631 \u0641\u064a \u0623\u0643\u062b\u0631 \u0645\u0627 \u062a\u062d\u062a\u0627\u062c\u0647 <em>\u0623\u0646\u062a<\/em> <em>\u0648\u0639\u0645\u0644\u0627\u0624\u0643<\/em>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0645\u0627 \u0647\u0648 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0648 ACD\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u064a\u064f\u0633\u062a\u062e\u062f\u0645 \u0643\u0644 \u0645\u0646 IVR (\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629) \u0648 ACD (\u0627\u0644\u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a) \u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0625\u0644\u0649 \u0627\u0644\u0648\u0643\u064a\u0644 \u0623\u0648 \u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0645\u0646\u0627\u0633\u0628.<br \/>\n\u0644\u0643\u0646\u0647\u0645\u0627 \u0644\u064a\u0633\u0627 \u0646\u0641\u0633 \u0627\u0644\u0634\u064a\u0621. <\/p>\n<p>\u0646\u0638\u0627\u0645 ACD \u0647\u0648 \u0641\u064a \u0627\u0644\u0623\u0633\u0627\u0633 \u062c\u0647\u0627\u0632 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.<br \/>\n\u0625\u0646\u0647\u0627 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0631\u0633\u0644 \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u0623\u0648 \u062e\u062f\u0645\u0629 \u0623\u0648 \u0642\u0633\u0645 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0634\u0631\u0643\u0629. <\/p>\n<p>\u064a\u0634\u0627\u0631\u0643 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0623\u064a\u0636\u064b\u0627 \u0641\u064a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u0648\u0644\u0643\u0646 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0627\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0645\u0643\u0627\u0646 \u0627\u0644\u0623\u0641\u0636\u0644 \u0644\u0625\u0631\u0633\u0627\u0644\u0647\u0645 \u0625\u0644\u0649 \u0642\u0633\u0645 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0622\u0644\u064a\u0629.<\/p>\n<p>\u0625\u0630\u064b\u0627 \u0641\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0648\u0645\u0648\u0632\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0622\u0644\u064a \u0644\u064a\u0633\u0627 \u0646\u0638\u0627\u0645\u064a\u0646 \u0645\u062a\u0639\u0627\u0631\u0636\u064a\u0646\u060c \u0628\u0644 \u064a\u0639\u0645\u0644\u0627\u0646 \u0645\u0639\u064b\u0627.<br \/>\n\u064a\u0639\u0645\u0644 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0645\u062b\u0627\u0628\u0629 &#8220;\u0627\u0644\u0648\u0627\u062c\u0647\u0629 \u0627\u0644\u0623\u0645\u0627\u0645\u064a\u0629&#8221;\u060c \u062d\u064a\u062b \u064a\u0642\u0648\u0645 \u0628\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0625\u0644\u0649 \u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u062d\u0643\u0645 \u0627\u0644\u0622\u0644\u064a \u0641\u064a \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0647\u0627\u062a\u0641\u064a\u0629 ACD\u060c \u0648\u0627\u0644\u0630\u064a \u064a\u0642\u0648\u0645 \u0628\u062f\u0648\u0631\u0647 \u0628\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0633\u0631\u0639\u0629 \u0625\u0644\u0649 \u0627\u0644\u0648\u0643\u064a\u0644\/\u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0639\u062f\u0627\u062f \u062a\u062f\u0641\u0642 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0645\u0646 \u0627\u0644\u0633\u0647\u0644 \u0625\u0639\u062f\u0627\u062f \u062a\u062f\u0641\u0642 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0635\u0645\u0645 \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0641\u064a CloudTalk.<br \/>\n\u064a\u0645\u0643\u0646\u0643 \u0625\u0646\u0634\u0627\u0621 \u0631\u062d\u0644\u0627\u062a \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0628\u0627\u0644\u0643\u0627\u0645\u0644 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0628\u0643\u0644 \u0633\u0647\u0648\u0644\u0629.<br \/>\n\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u0639\u0645\u0644\u0647 <a href=\"https:\/\/staging.cloudtalk.io\/call-flow-designer\/\" target=\"_blank\" rel=\"noopener\">\u0647\u0646\u0627<\/a>.  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0635\u0628\u062d \u062b\u0644\u062b\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0639\u062a\u0642\u062f\u0648\u0646 \u0623\u0646 \u0627\u0644\u0634\u0631\u0643\u0629 \u062a\u0647\u062a\u0645 \u0628\u062d\u0627\u0644\u062a\u0647\u0645 \u0627\u0644\u0639\u0627\u0637\u0641\u064a\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0643\u0631\u0631\u064a\u0646. \u0648\u0644\u0627 \u0634\u064a\u0621 \u064a\u0642\u0648\u0644 &#8220;\u0623\u0646\u062a \u0630\u0648&#8230;<\/p>\n","protected":false},"author":131,"featured_media":209343,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-232069","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/posts\/232069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/comments?post=232069"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/posts\/232069\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/media\/209343"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/media?parent=232069"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/categories?post=232069"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/tags?post=232069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}