{"id":225995,"date":"2024-07-15T13:53:24","date_gmt":"2024-07-15T11:53:24","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/%d8%a7%d9%84%d8%b1%d8%af-%d8%a7%d9%84%d8%b5%d9%88%d8%aa%d9%8a-%d8%a7%d9%84%d8%aa%d9%81%d8%a7%d8%b9%d9%84%d9%8a-%d8%a7%d9%84%d8%aa%d9%81%d8%a7%d8%b9%d9%84%d9%8a-%d9%85%d8%a7-%d9%87%d9%88-%d9%83\/"},"modified":"2024-07-22T09:16:19","modified_gmt":"2024-07-22T07:16:19","slug":"%d8%a7%d9%84%d8%b1%d8%af-%d8%a7%d9%84%d8%b5%d9%88%d8%aa%d9%8a-%d8%a7%d9%84%d8%aa%d9%81%d8%a7%d8%b9%d9%84%d9%8a-%d8%a7%d9%84%d8%aa%d9%81%d8%a7%d8%b9%d9%84%d9%8a-%d9%85%d8%a7-%d9%87%d9%88-%d9%83","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/ar\/blog\/%D8%A7%D9%84%D8%B1%D8%AF-%D8%A7%D9%84%D8%B5%D9%88%D8%AA%D9%8A-%D8%A7%D9%84%D8%AA%D9%81%D8%A7%D8%B9%D9%84%D9%8A-%D8%A7%D9%84%D8%AA%D9%81%D8%A7%D8%B9%D9%84%D9%8A-%D9%85%D8%A7-%D9%87%D9%88-%D9%83\/","title":{"rendered":"\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a: \u0645\u0627 \u0647\u0648 + \u0643\u064a\u0641 \u064a\u062e\u062a\u0644\u0641 \u0639\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0622\u062e\u0631"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062d\u0627\u062f\u062b\u064a: \u0645\u0627 \u0647\u0648 \u0648\u0643\u064a\u0641 \u064a\u062e\u062a\u0644\u0641 \u0639\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a<\/h1>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1.png\" alt=\"\" class=\"wp-image-202604\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/Unlock-Your-Full-Potential-With-Conversation-Intelligence-Software-1-88x50.png 88w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">\u0627\u0643\u062a\u0634\u0641\u062a Salesforce \u0645\u0624\u062e\u0631\u064b\u0627 \u0623\u0646 <a href=\"https:\/\/www.salesforce.com\/content\/dam\/web\/en_us\/www\/documents\/research\/State-of-the-Connected-Customer.pdf\" target=\"_blank\" rel=\"noopener\">53%<\/a> \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0639\u062a\u0642\u062f\u0648\u0646 \u0623\u0646 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062a\u0648\u0644\u064a\u062f\u064a \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062e\u062f\u0645\u062a\u0647\u0645 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644. \u0648\u0625\u062d\u062f\u0649 \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0647\u0627 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0647\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a.<\/p>\n\n\n\n<p>\u0645\u0646 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u0623\u0646\u0643 \u0643\u0646\u062a \u0639\u0644\u0649 \u0627\u0644\u0647\u0627\u062a\u0641 \u0648\u062a\u0641\u0627\u0639\u0644\u062a \u0645\u0639 \u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0625\u0645\u0627 \u0628\u0627\u0644\u0636\u063a\u0637 \u0639\u0644\u0649 \u0627\u0644\u0623\u0632\u0631\u0627\u0631 \u0623\u0648 \u0628\u0625\u0639\u0637\u0627\u0621 \u0645\u0637\u0627\u0644\u0628\u0627\u062a \u0642\u0635\u064a\u0631\u0629 \u0645\u0646\u0637\u0648\u0642\u0629. \u0648\u0645\u0639 \u0630\u0644\u0643\u060c \u0642\u062f \u0644\u0627 \u062a\u0643\u0648\u0646 \u0642\u062f \u0635\u0627\u062f\u0641\u062a\u064e \u0645\u0646 \u0642\u0628\u0644\u064f \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a\u060c \u0648\u0647\u0648 \u0623\u062f\u0627\u0629 \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u062a\u062d\u062f\u062b \u0628\u0647\u0627 \u0628\u0634\u0643\u0644 \u0637\u0628\u064a\u0639\u064a.<\/p>\n\n\n\n<p>\u0643\u064a\u0641 \u064a\u0639\u0645\u0644\u061f \u062a\u0627\u0628\u0639 \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0648\u062c\u0628\u0627\u062a \u0627\u0644\u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0645\u0639 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u060c \u064a\u062a\u0646\u0642\u0644 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0648\u0646 \u0628\u064a\u0646 \u0627\u0644\u0645\u0637\u0627\u0644\u0628\u0627\u062a \u0648\u0642\u0648\u0627\u0626\u0645 \u0627\u0644\u0642\u0648\u0627\u0626\u0645 \u0644\u062a\u0644\u0642\u064a \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u064a\u0645\u0643\u0646\u0647 \u0645\u0633\u0627\u0639\u062f\u062a\u0647\u0645.  <\/li>\n\n\n\n<li>\u062a\u0633\u062a\u062e\u062f\u0645 \u0628\u0639\u0636 \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u062a\u0642\u0646\u064a\u0629 \u062b\u0646\u0627\u0626\u064a \u0627\u0644\u0646\u063a\u0645\u0629 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u062a\u0631\u062f\u062f\u0627\u062a (DTMF) \u0627\u0644\u062a\u064a \u062a\u062c\u0639\u0644 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u064a\u0636\u063a\u0637\u0648\u0646 \u0639\u0644\u0649 \u0627\u0644\u0623\u0632\u0631\u0627\u0631 \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a\u060c \u0628\u064a\u0646\u0645\u0627 \u062a\u0633\u062a\u062e\u062f\u0645 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0623\u062e\u0631\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0643\u0644\u0627\u0645.<\/li>\n\n\n\n<li>\u0639\u0646\u062f \u0625\u0639\u062f\u0627\u062f\u0647\u0627 \u0648\u062a\u062e\u0635\u064a\u0635\u0647\u0627 \u0628\u0634\u0643\u0644 \u0641\u0639\u0627\u0644\u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0635\u0644 \u0646\u0633\u0628\u0629 \u062d\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u0649 \u0644\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0625\u0644\u0649 <a href=\"https:\/\/www.sqmgroup.com\/resources\/library\/blog\/ivr-dilemma\" target=\"_blank\" rel=\"noopener\">74%<\/a>.<\/li>\n\n\n\n<li>\u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a (\u062e\u0627\u0635\u0629\u064b \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629) \u0644\u062a\u0641\u0633\u064a\u0631 \u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0635\u0644 \u0648\u062a\u0648\u0644\u064a\u062f \u0631\u062f\u0648\u062f \u0634\u0628\u064a\u0647\u0629 \u0628\u0627\u0644\u0625\u0646\u0633\u0627\u0646.  <\/li>\n\n\n\n<li>\u0647\u0646\u0627\u0643 \u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0633\u0644\u0628\u064a\u0627\u062a \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a\u060c \u0648\u0644\u0627 \u062a\u062d\u062a\u0627\u062c \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0630\u064a \u064a\u0642\u062f\u0645\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0627 \u0647\u0648 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u061f<\/h2>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/interactive-voice-response-ivr\/\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a<\/a> \u0641\u0627\u0639\u0644\u064a \u0647\u0648 \u0646\u0648\u0639 \u0645\u0646 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629. \u0648\u0647\u0648 \u064a\u0633\u062a\u062e\u062f\u0645 \u062a\u0642\u0646\u064a\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 (NLP) \u0648\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u062a\u0639\u0631\u064f\u0651\u0641 \u0639\u0644\u0649 \u0627\u0644\u0643\u0644\u0627\u0645 \u0644\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0628\u0634\u0643\u0644 \u064a\u0634\u0628\u0647 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0628\u0634\u0631\u064a.  <\/p>\n\n\n\n<p>\u062a\u0639\u062f \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0645\u0639 Siri \u0623\u0648 Alexa \u0645\u062b\u0627\u0644\u0627\u064b \u064a\u0648\u0645\u064a\u0627\u064b &#8211; \u0648\u0625\u0646 \u0643\u0627\u0646 \u0645\u0628\u0633\u0637\u0627\u064b &#8211; \u0639\u0644\u0649 \u0646\u0641\u0633 \u0627\u0644\u0646\u0648\u0639 \u0645\u0646 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0630\u064a \u0642\u062f \u062a\u062c\u0631\u064a\u0647 \u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a. \u0627\u0644\u0647\u062f\u0641 \u0647\u0648 \u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0641\u064a \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u062d\u0644 \u0623\u0648 \u062a\u0648\u0635\u064a\u0644\u0647\u0645 \u0628\u0634\u062e\u0635 \u064a\u0645\u0643\u0646\u0647 \u0625\u064a\u062c\u0627\u062f \u062d\u0644.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0643\u064a\u0641 \u064a\u0639\u0645\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062d\u0627\u062f\u062b\u064a\u061f<\/h2>\n\n\n\n<p>\u0625\u0646 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0645\u0639\u0642\u062f\u0629. \u0648\u0645\u0639 \u0630\u0644\u0643\u060c \u0641\u0625\u0646 \u0627\u0644\u062a\u062f\u0641\u0642 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0644\u0643\u064a\u0641\u064a\u0629 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u064a\u0646\u0642\u0633\u0645 \u0625\u0644\u0649 \u062e\u0645\u0633 \u062e\u0637\u0648\u0627\u062a:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"594\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-1024x594.png\" alt=\"\" class=\"wp-image-207641\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-1024x594.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-300x174.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-768x446.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-1536x891.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-2048x1188.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-1862x1080.png 1862w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-1279x742.png 1279w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-738x428.png 738w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-424x246.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-195x113.png 195w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Conversational-AI-components-1-88x51.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>\u0627\u0644\u0645\u0635\u062f\u0631: https:\/\/getvoip.com\/<\/em><\/figcaption><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0645\u062f\u062e\u0644\u0627\u062a \u0627\u0644\u0645\u062a\u0635\u0644 <\/strong>&#8211; \u062a\u062d\u062f\u062f \u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u0627\u0644\u0639\u0635\u0628\u064a\u0629 \u0644\u063a\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0648\u062a\u062a\u0631\u062c\u0645 \u0627\u0644\u0645\u0639\u0646\u0649 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0648\u0631\u0627\u0621 \u0639\u0628\u0627\u0631\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.  <\/li>\n\n\n\n<li><strong>\u062a\u062d\u0644\u064a\u0644 \u0645\u0642\u0627\u0635\u062f \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 <\/strong>&#8211; \u0641\u0647\u0645 \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 (NLU) \u064a\u062a\u0623\u0643\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0646\u0649 \u0627\u0644\u062d\u0642\u064a\u0642\u064a \u0644\u0644\u0628\u064a\u0627\u0646. \u0641\u0647\u064a \u0644\u0627 \u062a\u0623\u062e\u0630 \u0641\u064a \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 \u0645\u0627 \u064a\u0642\u0648\u0644\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 <em>\u0643\u064a\u0641 <\/em>\u064a\u0642\u0648\u0644\u0647.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 <\/strong>&#8211; \u062a\u063a\u0630\u064a \u0643\u0644 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u0627\u0644\u0639\u0635\u0628\u064a\u0629 \u0648\u0648\u062d\u062f\u0629 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0627\u062a \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 (NLU) \u0645\u0643\u0648\u0646 \u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 (NLG). \u0625\u0646 \u062a\u0642\u0646\u064a\u0629 NLG \u0647\u064a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0648\u0644\u062f \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0628\u0643\u0644\u0627\u0645 \u0645\u0633\u0645\u0648\u0639 \u0634\u0628\u064a\u0647 \u0628\u0627\u0644\u0643\u0644\u0627\u0645 \u0627\u0644\u0628\u0634\u0631\u064a. \u062a\u0645\u062b\u0644 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0645\u062d\u0633\u0648\u0628\u0629 \u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0623\u0648 \u0633\u062c\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0639\u0646\u062f \u0627\u0644\u0627\u0642\u062a\u0636\u0627\u0621.<\/li>\n\n\n\n<li><strong>\u0625\u0636\u0641\u0627\u0621 \u0637\u0627\u0628\u0639 \u0625\u0646\u0633\u0627\u0646\u064a \u0639\u0644\u0649 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 <\/strong>&#8211; \u062a\u0639\u0645\u0644 \u0645\u0643\u0648\u0646\u0627\u062a \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062b\u0644\u0627\u062b\u0629 \u0644\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0645\u0639\u064b\u0627\u060c \u0645\u0645\u0627 \u064a\u0646\u062a\u062c \u0639\u0646\u0647 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0634\u0628\u064a\u0647\u0629 \u0628\u0627\u0644\u0625\u0646\u0633\u0627\u0646.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u062a\u0639\u0644\u0645 \u0648\u0627\u0644\u062a\u0639\u0632\u064a\u0632 <\/strong>&#8211; \u0633\u062a\u062e\u0636\u0639 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0645\u062a\u0635\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u0644\u0646\u0641\u0633 \u0627\u0644\u0639\u0645\u0644\u064a\u0629. \u064a\u0642\u0648\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0628\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0644\u063a\u0629 \u0648\u0627\u0644\u0645\u0639\u0646\u0649. \u0648\u0647\u0648 \u0627\u0644\u0622\u0646 \u064a\u062a\u0623\u0643\u062f \u0645\u0646 \u0646\u062c\u0627\u062d\u0627\u062a \u0623\u0648 \u0625\u062e\u0641\u0627\u0642\u0627\u062a \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0633\u0627\u0628\u0642 \u0648&#8221;\u064a\u062a\u0639\u0644\u0645&#8221; \u0645\u0646 \u0623\u062c\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a \u0648\u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a\u061f<\/h2>\n\n\n\n<p>\u064a\u0647\u062f\u0641 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a \u0648\u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a \u0625\u0644\u0649 \u062a\u062d\u0642\u064a\u0642 \u0646\u0641\u0633 \u0627\u0644\u0623\u0647\u062f\u0627\u0641. \u062a\u062e\u062a\u0644\u0641 \u0637\u0631\u064a\u0642\u0629 \u062a\u062d\u0642\u064a\u0642 \u0647\u0630\u0647 \u0627\u0644\u0623\u0647\u062f\u0627\u0641\u060c \u0648\u062a\u062e\u062a\u0644\u0641 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0628\u0627\u062e\u062a\u0644\u0627\u0641 \u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645.<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aspect\">\n<p class=\"has-text-align-left\"><strong><strong>\u0623\u0633\u0628\u0643\u062a<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Traditional;IVR\">\n<div class=\"wp-block-group ct-table-header-group first-party-usage has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left has-deep-blue-sky-color has-text-color has-link-color wp-elements-a8266b176c1e7fa35a123ea3f61c2b14\"><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group ct-table-header-group third-party-usage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left has-deep-blue-sky-color has-text-color has-link-color wp-elements-bb6eb4551f6d177fd7ae95b1b3c5188f\"><strong><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\"><strong>\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u062a\u0641\u0627\u0639\u0644<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">\u0642\u0627\u0626\u0645\u0629 \u0645\u0628\u0646\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0642\u0648\u0627\u0626\u0645 \u0648\u0645\u0646\u0638\u0645\u0629 \u0628\u0642\u0648\u0627\u0626\u0645 \u0641\u0631\u0639\u064a\u0629<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">\u0644\u063a\u0629 \u0637\u0628\u064a\u0639\u064a\u0629 \u0648\u062a\u0641\u0627\u0639\u0644 \u0634\u0628\u064a\u0647 \u0628\u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\"><strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">\u0628\u0633\u064a\u0637\u0629 \u0648\u0645\u0623\u0644\u0648\u0641\u0629 \u0648\u0644\u0643\u0646 \u0645\u062d\u062f\u0648\u062f\u0629 \u0641\u064a \u0628\u0639\u0636 \u0627\u0644\u0623\u062d\u064a\u0627\u0646<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">\u0623\u0643\u062b\u0631 \u0633\u0647\u0648\u0644\u0629 \u0648\u062c\u0627\u0630\u0628\u064a\u0629<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0637\u0631\u0642 \u0627\u0644\u0625\u062f\u062e\u0627\u0644<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u062a\u062d\u0633\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0627\u0644\u0645\u0631\u0648\u0646\u0629<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0645\u0639 \u062a\u062f\u0641\u0642\u0627\u062a \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0627\u0644\u0642\u0648\u0627\u0626\u0645 \u0627\u0644\u0641\u0631\u0639\u064a\u0629<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u064a\u0645\u0643\u0646 \u062a\u062c\u0627\u0647\u0644 \u0627\u0644\u0642\u0648\u0627\u0626\u0645\u060c \u0648\u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0637\u0644\u0628\u0627\u062a\u060c \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u062d\u0648\u0627\u0631<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0643\u0644\u0627\u0645 \u0641\u064a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0627\u0644\u062a\u0639\u0631\u0641 \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0639\u0644\u0649 \u0627\u0644\u0623\u0648\u0627\u0645\u0631 \u0645\u062b\u0644 &#8220;\u0646\u0639\u0645&#8221; \u0623\u0648 &#8220;\u0641\u0648\u0627\u062a\u064a\u0631&#8221;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 \u0627\u0644\u0630\u064a \u064a\u0633\u0645\u062d \u0628\u0641\u0647\u0645 \u0627\u0644\u062c\u0645\u0644 \u0628\u0634\u0643\u0644 \u0643\u0627\u0645\u0644<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0627\u0644\u0645\u0637\u0627\u0644\u0628\u0627\u062a \u0627\u0644\u0645\u0633\u062c\u0644\u0629 \u0645\u0633\u0628\u0642\u0627\u064b \u0648\u0627\u0644\u0631\u062f\u0648\u062f \u0627\u0644\u062b\u0627\u0628\u062a\u0629<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 \u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u0627\u064b \u0644\u0645\u062f\u062e\u0644\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0633\u0627\u0639\u0627\u062a \u0627\u0644\u062f\u0639\u0645<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u062e\u062f\u0645\u0629 \u0630\u0627\u062a\u064a\u0629 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 24\/7<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u062e\u062f\u0645\u0629 \u0630\u0627\u062a\u064a\u0629 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 \u0627\u0644\u0633\u0627\u0639\u0629 \u0637\u0648\u0627\u0644 \u0623\u064a\u0627\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639 \u0645\u0639 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0634\u0628\u064a\u0647\u0629 \u0628\u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0628\u0634\u0631\u064a\u0629<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u062a\u0639\u0642\u064a\u062f \u0627\u0644\u0645\u0648\u0636\u0648\u0639<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0645\u0646\u062e\u0641\u0636\u0629 \u0625\u0644\u0649 \u0645\u062a\u0648\u0633\u0637\u0629 \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u062d\u0633\u0628 \u062a\u0635\u0645\u064a\u0645 \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u064a\u0645\u0643\u0646 \u0644\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u0645\u062f\u0631\u0628 \u062c\u064a\u062f\u064b\u0627 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0628\u0633\u064a\u0637\u0629 \u0648\u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u064b\u0627<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u062a\u0645\u062a\u0629<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0628\u0639\u0636 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u062a\u062a\u0637\u0644\u0628 \u0628\u0631\u0645\u062c\u0629 \u0645\u0639\u0642\u062f\u0629\u060c \u0648\u0627\u0644\u0628\u0639\u0636 \u0627\u0644\u0622\u062e\u0631 \u064a\u0633\u062a\u062e\u062f\u0645 \u062a\u062f\u0641\u0642\u0627\u062a \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0631\u0626\u064a\u0629 \u0644\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0622\u0644\u064a \u0628\u062f\u0648\u0646 \u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0628\u0631\u0645\u062c\u064a\u0629<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0623\u062a\u0645\u062a\u0629 \u0628\u062f\u0648\u0646 \u0631\u0645\u0632<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0625\u0636\u0641\u0627\u0621 \u0627\u0644\u0637\u0627\u0628\u0639 \u0627\u0644\u0634\u062e\u0635\u064a<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0645\u0639 \u062a\u0643\u0627\u0645\u0644 CRM \u0627\u0644\u0630\u064a \u064a\u062a\u0630\u0643\u0631 \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0645\u062a\u0635\u0644<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\"><strong>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">\u062a\u0642\u0644\u064a\u0644 \u0623\u0648\u0642\u0627\u062a \u0627\u0646\u062a\u0638\u0627\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 <a href=\"https:\/\/test-staging.cloudtalk.io\/caller-based-routing\/\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0645\u062a\u0635\u0644\u060c<\/a> \u0648\u062a\u062d\u0633\u064a\u0646 \u0645\u0639\u062f\u0644 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646\u062f \u062a\u062d\u0633\u064a\u0646\u0647<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\">\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0633\u0628\u0628 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0634\u0628\u064a\u0647\u0629 \u0628\u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0628\u0634\u0631\u064a\u0629<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621: \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a<\/h2>\n\n\n\n<p>\u062a\u062c\u0645\u0639 \u0643\u0644 \u0645\u0646 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0648\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u062c\u062f \u062d\u0644\u0627\u064b. \u062a\u0642\u062f\u0645 \u0643\u0644 \u0648\u0627\u062d\u062f\u0629 \u0645\u0646\u0647\u0627 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062e\u062a\u0644\u0641\u0629.  <\/p>\n\n\n\n<p>\u062f\u0639\u0646\u0627 \u0646\u0644\u0642\u064a \u0646\u0638\u0631\u0629 \u0639\u0644\u0649 \u0645\u062b\u0627\u0644 \u0644\u062a\u0648\u0636\u064a\u062d \u0643\u064a\u0641\u064a\u0629 \u062a\u0639\u0627\u0645\u0644 \u0643\u0644 \u0646\u0648\u0639 \u0645\u0646 \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0645\u0639 \u0627\u0644\u0627\u0633\u062a\u0639\u0644\u0627\u0645:<\/p>\n\n\n\n<p>\u064a\u0633\u062a\u064a\u0642\u0638 \u0623\u062d\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0635\u0628\u0627\u062d \u0642\u0628\u0644 \u0631\u062d\u0644\u0629 \u0637\u064a\u0631\u0627\u0646 \u0645\u0628\u0643\u0631\u0629. \u0641\u064a\u0642\u0631\u0631\u0648\u0646 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0634\u0631\u0643\u0629 \u0627\u0644\u0637\u064a\u0631\u0627\u0646 \u0644\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u062d\u0627\u0644\u0629 \u0631\u062d\u0644\u062a\u0647\u0645 \u0642\u0628\u0644 \u0623\u0646 \u064a\u063a\u0627\u062f\u0631\u0648\u0627.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>: \u0634\u0643\u0631\u0627\u064b \u0644\u0643 \u0639\u0644\u0649 \u0627\u062a\u0635\u0627\u0644\u0643 \u0628\u0634\u0631\u0643\u0629 \u0627\u0644\u0637\u064a\u0631\u0627\u0646 \u0644\u062f\u064a\u0646\u0627. \u064a\u0631\u062c\u0649 \u0627\u0644\u0636\u063a\u0637 \u0639\u0644\u0649 1 \u0644\u062d\u062c\u0632 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u06482 \u0644\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u062d\u0627\u0644\u0629 \u0631\u062d\u0644\u062a\u0643&#8230;<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0639\u0645\u064a\u0644<\/strong>: (\u064a\u0636\u063a\u0637 \u0639\u0644\u0649 \u0627\u0644\u0632\u0631 \u0627\u0644\u0645\u0642\u0627\u0628\u0644 \u0644\u0640 &#8220;\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u062d\u0627\u0644\u0629 \u0631\u062d\u0644\u062a\u0643&#8221;)<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>: &#8220;\u064a\u064f\u0631\u062c\u0649 \u0630\u0643\u0631 \u0623\u0648 \u0625\u062f\u062e\u0627\u0644 \u0631\u0642\u0645 \u0631\u062d\u0644\u062a\u0643 \u0645\u062a\u0628\u0648\u0639\u0627\u064b \u0628\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062c\u0646\u064a\u0647. \u062b\u0645 \u0623\u062f\u062e\u0644 \u064a\u0648\u0645 \u0627\u0644\u0645\u063a\u0627\u062f\u0631\u0629 \u0644\u0631\u062d\u0644\u062a\u0643 \u0645\u062a\u0628\u0648\u0639\u0627\u064b \u0628\u0634\u0647\u0631 \u0627\u0644\u0645\u063a\u0627\u062f\u0631\u0629.&#8221;<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0632\u0628\u0648\u0646<\/strong>: &#8220;\u0627\u0644\u0631\u062d\u0644\u0629 AB1234&#8221; (\u064a\u0636\u063a\u0637 \u0639\u0644\u0649 \u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062c\u0646\u064a\u0647.) &#8220;6 \u0645\u0627\u0631\u0633&#8221;<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>: &#8220;\u0645\u0646 \u0627\u0644\u0645\u0642\u0631\u0631 \u0623\u0646 \u062a\u063a\u0627\u062f\u0631 \u0627\u0644\u0631\u062d\u0644\u0629 \u0631\u0642\u0645 AB1234 \u0627\u0644\u0645\u063a\u0627\u062f\u0631\u0629 \u0641\u064a 6 \u0645\u0627\u0631\u0633 \u0641\u064a \u0627\u0644\u0633\u0627\u0639\u0629 12:30.&#8221;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>: &#8220;\u0645\u0631\u062d\u0628\u0627\u064b\u060c \u0634\u0643\u0631\u0627\u064b \u0644\u0643 \u0639\u0644\u0649 \u0627\u062a\u0635\u0627\u0644\u0643 \u0628\u0634\u0631\u0643\u0629 \u0627\u0644\u0637\u064a\u0631\u0627\u0646 \u0644\u062f\u064a\u0646\u0627. \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0627\u0644\u064a\u0648\u0645\u061f<\/li>\n\n\n\n<li><strong>\u0639\u0645\u064a\u0644<\/strong>: &#8220;\u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0645\u0633\u0627\u0639\u062f\u062a\u064a \u0641\u064a \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u062d\u0627\u0644\u0629 \u0631\u062d\u0644\u062a\u064a\u061f&#8221;<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>: &#8220;\u0628\u0627\u0644\u0637\u0628\u0639\u060c \u064a\u0645\u0643\u0646\u0646\u064a \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0641\u064a \u0630\u0644\u0643. \u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0623\u0646 \u062a\u0632\u0648\u062f\u0646\u064a \u0628\u0631\u0642\u0645 \u0631\u062d\u0644\u062a\u0643 \u0648\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0645\u063a\u0627\u062f\u0631\u0629\u061f&#8221;<\/li>\n\n\n\n<li><strong>\u0632\u0628\u0648\u0646<\/strong>: &#8220;\u0646\u0639\u0645\u060c \u0631\u0642\u0645 \u0631\u062d\u0644\u062a\u064a \u0647\u0648 AB1234 \u0648\u0633\u062a\u063a\u0627\u062f\u0631 \u0627\u0644\u064a\u0648\u0645 6 \u0645\u0627\u0631\u0633.&#8221;<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>: &#8220;\u0634\u0643\u0631\u0627\u064b \u0644\u0643. \u0633\u062a\u063a\u0627\u062f\u0631 \u0631\u062d\u0644\u062a\u0643 \u0631\u0642\u0645 AB1234 \u0627\u0644\u064a\u0648\u0645\u060c 6 \u0645\u0627\u0631\u0633\u060c \u0648\u0645\u0646 \u0627\u0644\u0645\u0642\u0631\u0631 \u0623\u0646 \u062a\u063a\u0627\u062f\u0631 \u0641\u064a \u0645\u0648\u0639\u062f\u0647\u0627 \u0627\u0644\u0645\u062d\u062f\u062f \u0641\u064a \u0627\u0644\u0633\u0627\u0639\u0629 12:30.&#8221;<\/li>\n<\/ul>\n\n\n\n<p>\u0641\u064a \u0643\u0644 \u062a\u0641\u0627\u0639\u0644\u060c \u062a\u0645\u0643\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0625\u062c\u0627\u0628\u0629 \u0644\u0633\u0624\u0627\u0644\u0647 \u062f\u0648\u0646 \u0645\u0633\u0627\u0639\u062f\u0629 \u0648\u0643\u064a\u0644. \u064a\u0639\u0648\u062f \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0623\u0641\u0636\u0644 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0643 \u0625\u0644\u0649 \u0645\u0632\u064a\u062c \u0645\u0646 <a href=\"https:\/\/test-staging.cloudtalk.io\/ivr-phone-system-price\/\">\u062a\u0633\u0639\u064a\u0631 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/a> \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0639\u0645\u0644\u0643 \u0627\u0644\u0641\u0631\u062f\u064a\u0629.<\/p>\n\n\n\n<p>\u0645\u0639 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u060c \u0643\u0627\u0646 \u0639\u0644\u0649 \u0627\u0644\u0645\u062a\u0635\u0644 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0642\u0627\u0626\u0645\u0629 \u0645\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0642\u0628\u0644 \u0627\u0644\u0631\u062f. \u0648\u0642\u062f \u0623\u062a\u0627\u062d \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a \u0648\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0627\u0644\u0628\u062f\u0621 \u0641\u064a \u0625\u064a\u062c\u0627\u062f \u062d\u0644 \u0623\u0633\u0631\u0639 \u0642\u0644\u064a\u0644\u0627\u064b.<\/p>\n\n\n\n<p>\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0642\u0627\u062f\u0631\u064b\u0627 \u0639\u0644\u0649 \u0627\u0644\u062a\u062d\u062f\u062b \u0641\u064a \u0643\u0644\u0627 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0646 \u0645\u0639 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u060c \u062d\u064a\u062b \u0643\u0627\u0646 \u0628\u0625\u0645\u0643\u0627\u0646\u0647 \u0627\u0644\u062a\u062d\u062f\u062b \u0628\u062c\u0645\u0644 \u0643\u0627\u0645\u0644\u0629. \u0648\u0628\u062e\u0644\u0627\u0641 \u0630\u0644\u0643\u060c \u0643\u0627\u0646\u062a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0645\u062a\u0634\u0627\u0628\u0647\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0648\u0645\u0631\u0636\u064a\u0629 \u0628\u0646\u0641\u0633 \u0627\u0644\u0642\u062f\u0631.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0632\u0627\u064a\u0627 \u0648\u0639\u064a\u0648\u0628 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062d\u0627\u062f\u062b\u064a<\/h2>\n\n\n\n<p>\u064a\u0639\u062a\u0645\u062f \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062d\u0627\u062f\u062b\u064a \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0648\u0627\u0644\u062a\u0639\u0644\u0645 \u0627\u0644\u0622\u0644\u064a \u0644\u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0641\u064a \u062d\u064a\u0646 \u0623\u0646 \u0647\u0630\u0647 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0642\u0648\u064a\u0629 \u0648\u0645\u062a\u064a\u0646\u0629\u060c \u0625\u0644\u0627 \u0623\u0646\u0647\u0627 \u062a\u0637\u0631\u062d \u062a\u062d\u062f\u064a\u0627\u062a.<\/p>\n\n\n\n<p>\u0639\u0646\u062f\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0627\u062e\u062a\u064a\u0627\u0631 \u062d\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u0634\u0631\u0643\u062a\u0643\u060c \u0633\u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0627\u0644\u0645\u0648\u0627\u0632\u0646\u0629 <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/customer-service-automation-in-2022-the-ultimate-guide\/\">\u0628\u064a\u0646 \u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0633\u0644\u0628\u064a\u0627\u062a \u0623\u062a\u0645\u062a\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u0631\u062f 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\u0627\u0644\u0633\u0631\u064a\u0639 \u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062a\u0648\u0644\u064a\u062f\u064a \u0627\u0644\u0645\u062d\u0627\u0630\u064a\u0631 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a. \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u064a\u0633 \u0645\u0639\u0635\u0648\u0645\u064b\u0627 \u0645\u0646 \u0627\u0644\u062e\u0637\u0623\u060c \u0641\u0647\u0648 \u0644\u0627 \u064a\u0632\u0627\u0644 \u064a\u0631\u062a\u0643\u0628 \u0623\u062e\u0637\u0627\u0621. \u0641\u0642\u062f \u0648\u062c\u062f \u062a\u0642\u0631\u064a\u0631 \u062d\u062f\u064a\u062b\u060c \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0623\u0646 \u0645\u0648\u0642\u0639 ChatGPT \u0642\u0627\u0645 \u0628\u0641\u0631\u0632 \u0627\u0644\u0633\u064a\u0631 \u0627\u0644\u0630\u0627\u062a\u064a\u0629<a href=\"https:\/\/www.bloomberg.com\/graphics\/2024-openai-gpt-hiring-racial-discrimination\/?embedded-checkout=true\" target=\"_blank\" rel=\"noopener\"> \u0628\u062a\u062d\u064a\u0632 \u0639\u0631\u0642\u064a<\/a>. \u0644\u0627 \u062a\u0632\u0627\u0644 \u0643\u0644 \u0623\u062f\u0627\u0629 \u0645\u0646 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0625\u0634\u0631\u0627\u0641 \u0628\u0634\u0631\u064a \u0644\u0636\u0645\u0627\u0646 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0643\u0644 \u0645\u0631\u0629.<strong> <\/strong><\/li>\n\n\n\n<li><strong>\u0645\u0634\u0627\u0643\u0644 \u0639\u0646\u062f\u0645\u0627 \u0644\u0627 \u064a\u062a\u0639\u0631\u0651\u0641 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0639\u0644\u0649 \u062d\u062f\u064a\u062b \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 &#8211; <\/strong>\u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u0627\u0644\u0639\u0635\u0628\u064a\u0629 \u0645\u062a\u0637\u0648\u0631\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0645\u0642\u0627\u0631\u0646\u0629\u064b \u0628\u0627\u0644\u0645\u0643\u0627\u0646 \u0627\u0644\u0630\u064a \u062c\u0627\u0621\u062a \u0645\u0646\u0647. \u0625\u0646\u0647 \u064a\u062a\u062d\u0633\u0646 \u0643\u0644 \u064a\u0648\u0645\u060c \u0648\u0644\u0643\u0646 \u0645\u0627\u0630\u0627 \u0639\u0646 \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0627\u0644\u0630\u064a\u0646 \u064a\u0639\u0627\u0646\u0648\u0646 \u0645\u0646 \u0623\u0646\u0645\u0627\u0637 \u0643\u0644\u0627\u0645 \u0641\u0631\u064a\u062f\u0629 \u0623\u0648 \u0625\u0639\u0627\u0642\u0627\u062a \u0641\u064a \u0627\u0644\u0643\u0644\u0627\u0645\u061f \u0623\u064a \u0639\u062f\u0645 \u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0627\u0644\u0645\u062a\u0635\u0644 \u064a\u0642\u0644\u0644 \u0645\u0646 \u0634\u0645\u0648\u0644\u064a\u0629 \u0627\u0644\u0645\u062a\u0635\u0644 \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621. \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0635\u0628\u062d \u0645\u062b\u0644 \u0647\u0630\u0647 \u0627\u0644\u062d\u0648\u0627\u062f\u062b \u0623\u064a\u0636\u0627\u064b \u0643\u0627\u0628\u0648\u0633\u0627\u064b \u0644\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0627\u0645\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u0641\u062a\u0642\u0631 \u0625\u0644\u0649 \u0627\u0644\u0644\u0645\u0633\u0629 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 &#8211; <\/strong>\u0642\u062f \u062a\u0643\u0648\u0646 \u0627\u0644\u0631\u062f\u0648\u062f \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u062c\u064a\u062f\u0629 \u0641\u064a \u0623\u0646 \u062a\u0628\u062f\u0648 \u0625\u0646\u0633\u0627\u0646\u064a\u0629\u060c \u0648\u0644\u0643\u0646\u0647\u0627 \u0644\u064a\u0633\u062a \u0645\u062b\u0644 \u0627\u0644\u062a\u062d\u062f\u062b \u0645\u0639 \u0634\u062e\u0635 \u0645\u0627 \u0639\u0646 \u0645\u0634\u0643\u0644\u0629 \u0645\u0627. \u0641\u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0643\u062b\u0631 \u0627\u0639\u062a\u064a\u0627\u062f\u0627\u064b \u0648\u0631\u0627\u062d\u0629 \u0645\u0639 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629\u060c \u0648\u0627\u0644\u062a\u064a \u063a\u0627\u0644\u0628\u0627\u064b \u0645\u0627 \u062a\u0646\u062a\u0647\u064a \u0628\u062a\u062d\u0648\u064a\u0644\u0647\u0645 \u0625\u0644\u0649 \u0634\u062e\u0635 \u062d\u0642\u064a\u0642\u064a. \u0643\u0645\u0627 \u0648\u062c\u062f\u062a \u0625\u062d\u062f\u0649 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0623\u064a\u0636\u0627\u064b \u0623\u0646<a href=\"https:\/\/ujet.cx\/resources\/reports\/critical-state-of-automation-customer-experience-2022-report-lp\" target=\"_blank\" rel=\"noopener\"> 78%<\/a> \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u0627\u0633\u062a\u062e\u062f\u0645\u0648\u0627 \u0642\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0622\u0644\u064a\u0629 \u0627\u0646\u062a\u0647\u0649 \u0628\u0647\u0645 \u0627\u0644\u0623\u0645\u0631 \u0625\u0644\u0649 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0634\u062e\u0635 \u0628\u0634\u0631\u064a \u0639\u0644\u0649 \u0623\u064a \u062d\u0627\u0644.  <\/li>\n\n\n\n<li><strong>\u0628\u0639\u0636 \u0627\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0642\u062f \u0644\u0627 \u064a\u062b\u0642\u0648\u0646 \u0641\u064a \u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a &#8211; <\/strong>\u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0623\u0646 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0642\u062f \u0642\u0637\u0639 \u0634\u0648\u0637\u0627\u064b \u0637\u0648\u064a\u0644\u0627\u064b\u060c \u0625\u0644\u0627 \u0623\u0646\u0647 \u0644\u0627 \u064a\u0632\u0627\u0644 \u0623\u0645\u0627\u0645\u0647 \u0637\u0631\u064a\u0642 \u0637\u0648\u064a\u0644 \u0644\u064a\u062d\u0635\u0644 \u0639\u0644\u0649 \u062b\u0642\u0629 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0627\u0644\u0643\u0627\u0645\u0644\u0629. \u0630\u0643\u0631\u062a \u0645\u062c\u0644\u0629 Forbes \u0623\u0646 <a href=\"https:\/\/www.forbes.com\/advisor\/business\/artificial-intelligence-consumer-sentiment\/\" target=\"_blank\" rel=\"noopener\">76%<\/a> \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0644\u0642\u0644\u0642 \u0645\u0646 \u0623\u0646 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u064a\u0642\u062f\u0645 \u0644\u0647\u0645 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062e\u0627\u0637\u0626\u0629. \u0627\u0644\u0623\u0645\u0631 \u0627\u0644\u0623\u0643\u062b\u0631 \u0625\u062b\u0627\u0631\u0629 \u0644\u0644\u0642\u0644\u0642 \u0647\u0648 \u0623\u0646 Statista \u0630\u0643\u0631\u062a \u0623\u0646 <a href=\"https:\/\/www.statista.com\/chart\/29602\/trust-in-ai-systems-around-the-world\/\" target=\"_blank\" rel=\"noopener\">40%<\/a> \u0641\u0642\u0637 \u0645\u0646 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u064a\u0646 \u0639\u0644\u0649 \u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0644\u0644\u062b\u0642\u0629 \u0641\u064a \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a.  <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-1024x1024.jpeg\" alt=\"\" class=\"wp-image-207694\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-1024x1024.jpeg 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-300x300.jpeg 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-150x150.jpeg 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-768x768.jpeg 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-1080x1080.jpeg 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-742x742.jpeg 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-428x428.jpeg 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-424x424.jpeg 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-113x113.jpeg 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust-88x88.jpeg 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/In-AI-We-Trust.jpeg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>\u0627\u0644\u0645\u0635\u062f\u0631: https:\/\/www.statista.com\/<\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0647\u0648 \u0645\u062c\u0631\u062f \u062e\u064a\u0627\u0631 \u0648\u0627\u062d\u062f \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p>\u064a\u062a\u064a\u062d \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u0627\u0644\u0639\u0635\u0628\u064a\u0629 \u0648\u0627\u0644\u062a\u0639\u0644\u0645 \u0627\u0644\u0622\u0644\u064a \u0644\u0644\u0645\u062a\u0635\u0644\u064a\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0634\u0628\u064a\u0647\u0629 \u0628\u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0627\u0644\u062a\u064a \u0646\u0623\u0645\u0644 \u0623\u0646 \u062a\u0631\u0634\u062f\u0647\u0645 \u0625\u0644\u0649 \u062d\u0644.  <\/p>\n\n\n\n<p>\u0648\u0645\u0639 \u0630\u0644\u0643\u060c <strong>\u0644\u0627 \u062a\u062d\u062a\u0627\u062c \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0645\u0646 \u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong>. \u0641\u0647\u0645 \u064a\u0631\u064a\u062f\u0648\u0646 \u0634\u064a\u0626\u064b\u0627 \u0645\u0623\u0644\u0648\u0641\u064b\u0627 \u064a\u062a\u0645\u062a\u0639 \u0628\u0627\u0644\u0642\u062f\u0631\u0627\u062a \u0648\u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0647\u0645 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.  <\/p>\n\n\n\n<p>\u064a\u062a\u0645\u064a\u0632 \u062d\u0644 CloudTalk \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u0645 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0628\u0648\u0638\u064a\u0641\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u064a \u062a\u0646\u0627\u0633\u0628 \u0647\u0630\u0647 \u0627\u0644\u0648\u0638\u064a\u0641\u0629. \u0641\u0647\u0648 \u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0648\u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0644\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062f\u0648\u0646 \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062a\u062e\u0627\u0637\u0628\u064a \u0648\u0627\u0644\u062a\u0648\u0644\u064a\u062f\u064a \u0627\u0644\u0630\u064a \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0648\u062b\u0648\u0642 \u0628\u0647 \u0628\u0646\u0633\u0628\u0629 100% \u062d\u062a\u0649 \u0627\u0644\u0622\u0646.  <\/p>\n\n\n\n<p>\u064a\u0645\u0643\u0651\u0646\u0643 <a href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%85%D8%B5%D9%85%D9%85-%D8%AA%D8%AF%D9%81%D9%82-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84\/\">\u0645\u0635\u0645\u0645 \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a<\/a> \u0627\u0644\u0645\u0631\u0626\u064a \u0627\u0644\u062e\u0627\u0635 \u0628\u0646\u0627 \u0645\u0646 \u0628\u0646\u0627\u0621 \u0631\u062d\u0644\u0627\u062a \u0639\u0645\u0644\u0627\u0621 \u0645\u0645\u062a\u0627\u0632\u0629. \u0644\u0627 \u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0623\u064a \u062a\u0631\u0645\u064a\u0632 \u0644\u0625\u062f\u0627\u0631\u0629 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0648\u062a\u063a\u064a\u064a\u0631\u0647\u0627\u060c \u0643\u0645\u0627 \u062a\u0648\u0641\u0631 \u0644\u0643 \u0623\u062f\u0648\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0648\u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0645\u0627 \u064a\u0635\u0644 \u0625\u0644\u0649 \u062b\u0644\u0627\u062b \u062f\u0642\u0627\u0626\u0642 \u0644\u0643\u0644 \u0645\u0643\u0627\u0644\u0645\u0629.<\/p>\n\n\n\n<p>\u064a\u0645\u0643\u0646\u0643 \u062a\u0633\u062e\u064a\u0631 \u0642\u0648\u0629 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u062f\u0648\u064a\u0646 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0645\u0644\u062e\u0635\u0627\u062a \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a. \u0648\u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0646\u0641\u0633\u0647\u060c \u062a\u062a\u064a\u062d \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u062f\u0645\u062c\u0629 \u0644\u0641\u0631\u064a\u0642\u0643 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0645\u0642\u0627\u064a\u064a\u0633 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0623\u062f\u0627\u0621 \u0627\u0644\u0648\u0643\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#DFF0F6\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u062d\u062f\u062f \u0645\u0648\u0639\u062f\u0627\u064b \u0644\u0625\u062c\u0631\u0627\u0621 \u0645\u0643\u0627\u0644\u0645\u0629 \u0645\u0639 \u0641\u0631\u064a\u0642\u0646\u0627 \u0644\u0645\u0639\u0631\u0641\u0629 \u0645\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0642\u062f\u0645\u0647 CloudTalk \u0644\u0623\u0639\u0645\u0627\u0644\u0643.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"394\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/alternative-pages-illustration1.svg\" alt=\"\" class=\"wp-image-201186\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\">\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading ct-block-article-faq-header\">\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u062d\u0648\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">u003cstrongu003e\u0645\u0627 \u0647\u064a \u0628\u0639\u0636 \u0627\u0644\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u061f u003c\/strongu003e<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>u003cbru003e\u0647\u0646\u0627\u0643 \u0639\u062f\u0629 \u0623\u0646\u0648\u0627\u0639 \u0645\u0646 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a. \u062a\u0646\u062f\u0631\u062c \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u062d\u0644\u0648\u0644 \u0636\u0645\u0646 \u0639\u062f\u0629 \u0641\u0626\u0627\u062a. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0628\u0639\u0636 \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0634\u0627\u0626\u0639\u0629:u003cbru003eu003cbru003eu003eu003cstrongu003e1.u003c\/strong003e u003cstrongu003e u003c\/strongu003e u003cstrongu003e \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a &#8220;\u0627\u0636\u063a\u0637 X&#8221;. These systems use pre-recorded messages and complex menu trees to route calls.u003cbru003eu003cstrongu003e2.u003c\/strongu003e u003cstrongu003eSpeech recognition IVR u003c\/strongu003e- Capable of understanding a few words or short phrases. They work similarly to touch-tone systems but allow for some superior streamlining.u003cbru003eu003cstrongu003e3.u003c\/strongu003e u003cstrongu003eConversational IVR u003c\/strongu003e- Uses NLP to prompt, understand, and produce human-like responses.u003cbru003eu003cstrongu003e4.u003c\/strongu003e u003cstrongu003e \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0645\u062f\u0639\u0648\u0645 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a u003c\/strongu003e- \u064a\u0642\u062f\u0645 \u062a\u062f\u0641\u0642\u0627\u062a \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0645\u0631\u0646\u0629 \u0644\u0642\u0648\u0627\u0626\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0648\u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0643\u0644\u0627\u0645 \u0648\u062a\u0628\u0633\u064a\u0637 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644.u003cbru003eu003cstrongu003e5.u003c\/strong003e u003cstrongu003e \u0631\u062f \u0635\u0648\u062a\u064a \u062a\u0641\u0627\u0639\u0644\u064a \u0630\u0643\u064a u003c\/strong003e- \u0631\u062f \u0635\u0648\u062a\u064a \u062a\u0641\u0627\u0639\u0644\u064a \u062d\u062f\u064a\u062b \u064a\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0645\u062b\u0644 CRM \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u0631\u0643\u0632\u064a\u0629.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">u003cstrongu003e\u0647\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0644\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0647\u0648 \u0646\u0641\u0633\u0647 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0645\u0646 \u0627\u0644\u0633\u0647\u0644 \u0623\u0646 \u062a\u0634\u0639\u0631 \u0628\u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0643 \u0639\u0646\u062f\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0627\u0644\u0623\u0645\u0631 \u0628\u0640 u003ca href=u0022https:\/\/staging.cloudtalk.io\/blog\/iva-vs-ivr\/u0022u003eIVR \u0645\u0642\u0627\u0628\u0644 IVAu003c\/au003e. \u0627\u0644\u0645\u0633\u0627\u0639\u062f \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a \u0627\u0644\u0630\u0643\u064a \u0647\u0648 \u0645\u0633\u0627\u0639\u062f \u0627\u0641\u062a\u0631\u0627\u0636\u064a \u0630\u0643\u064a. \u064a\u0639\u0645\u0644 \u0641\u064a \u0625\u0639\u062f\u0627\u062f \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0643\u0631\u0648\u0628\u0648\u062a \u0645\u062d\u0627\u062f\u062b\u0629 \u0630\u0643\u064a. \u062a\u0633\u062a\u062e\u062f\u0645 IVAs \u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u0627\u0644\u0639\u0635\u0628\u064a\u0629 \u0644\u062c\u0645\u0639 \u0627\u0644\u0633\u064a\u0627\u0642 \u0648\u062a\u0648\u0644\u064a\u062f \u0631\u062f\u0648\u062f \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 \u0634\u0628\u064a\u0647\u0629 \u0628\u0627\u0644\u0625\u0646\u0633\u0627\u0646 \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.u003cbru003eu003cbru003e \u062a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0639\u0628\u0631 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\u0627\u0644\u0637\u0631\u0642&#8230;<\/p>\n","protected":false},"author":131,"featured_media":241076,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-225995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/posts\/225995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/comments?post=225995"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/posts\/225995\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/media\/241076"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/media?parent=225995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/categories?post=225995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/tags?post=225995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}