{"id":232076,"date":"2024-08-01T11:30:12","date_gmt":"2024-08-01T09:30:12","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/%d8%a7%d9%84%d8%b1%d8%af-%d8%a7%d9%84%d8%b5%d9%88%d8%aa%d9%8a-%d8%a7%d9%84%d8%aa%d9%81%d8%a7%d8%b9%d9%84%d9%8a-%d8%a7%d9%84%d8%b5%d8%a7%d8%af%d8%b1-%d9%88%d8%a7%d9%84%d9%88%d8%a7%d8%b1%d8%af-%d8%a7\/"},"modified":"2024-10-18T20:31:57","modified_gmt":"2024-10-18T18:31:57","slug":"%d8%a7%d9%84%d8%b1%d8%af-%d8%a7%d9%84%d8%b5%d9%88%d8%aa%d9%8a-%d8%a7%d9%84%d8%aa%d9%81%d8%a7%d8%b9%d9%84%d9%8a-%d8%a7%d9%84%d8%b5%d8%a7%d8%af%d8%b1-%d9%88%d8%a7%d9%84%d9%88%d8%a7%d8%b1%d8%af-%d8%a7","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%A7%D9%84%D8%B1%D8%AF-%D8%A7%D9%84%D8%B5%D9%88%D8%AA%D9%8A-%D8%A7%D9%84%D8%AA%D9%81%D8%A7%D8%B9%D9%84%D9%8A-%D8%A7%D9%84%D8%B5%D8%A7%D8%AF%D8%B1-%D9%88%D8%A7%D9%84%D9%88%D8%A7%D8%B1%D8%AF-%D8%A7\/","title":{"rendered":"\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631 \u0648\u0627\u0644\u0648\u0627\u0631\u062f: \u0627\u0644\u0645\u0639\u0646\u0649 \u0648\u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0645\u0632\u064a\u062f"},"content":{"rendered":"\n<div class=\"wp-block-group fxf-top-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center fxf-top-section-left is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">\u0627\u0644\u0645\u064a\u0632\u0629 \u0636\u062f. \u0627\u0644\u0645\u064a\u0632\u0629<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631 \u0648\u0627\u0644\u0648\u0627\u0631\u062f: \u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a \u0648\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0648\u0627\u0644\u0641\u0648\u0627\u0626\u062f<\/h1>\n\n\n\n<p>\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f\u0643 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0635\u062d\u064a\u062d \u0628\u064a\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0648\u0627\u0644\u062e\u0627\u0631\u062c\u064a \u0639\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0648\u0643\u0644\u0627\u0626\u0643 \u0639\u0644\u0649 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0623\u0643\u062b\u0631 \u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0623\u0646 \u064a\u0648\u0641\u0631 \u0639\u0645\u0644\u0643 \u0627\u0644\u0645\u0627\u0644.\n\u062f\u0639\u0646\u0627 \u0646\u0633\u062a\u0643\u0634\u0641 \u0628\u0627\u0644\u062a\u0641\u0635\u064a\u0644 \u0643\u064a\u0641 \u062a\u0639\u0645\u0644 \u0647\u0627\u062a\u0627\u0646 \u0627\u0644\u062a\u0642\u0646\u064a\u062a\u0627\u0646 \u0627\u0644\u0645\u062a\u0631\u0627\u0628\u0637\u062a\u0627\u0646 \u0648\u0646\u0643\u062a\u0634\u0641 \u0645\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0641\u0639\u0644\u0647 \u0647\u0627\u062a\u0627\u0646 \u0627\u0644\u062a\u0642\u0646\u064a\u062a\u0627\u0646 \u0644\u0639\u0645\u0644\u0643. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\">\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column fxf-top-section-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:22.5rem\">\n<div class=\"wp-block-group fxf-animation\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0631\u064a\u062d<br\/>\u0627\u0644\u0635\u0627\u062f\u0631 <\/p>\n\n\n\n<p>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a<br\/> <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group fxf-table\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 <br\/>Power Dialer \u0648\u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u062a\u0646\u0628\u0624\u064a \u0644\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0647\u0627\u062a\u0641\u064a <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Parameter\">\n<p>\u0627\u0644\u0645\u0639\u0644\u0645\u0629<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Outbound;IVR\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a<\/strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Inbound;IVR\">\n<div class=\"wp-block-group ct-table-header-group voip has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a<\/strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong><strong>\u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0644\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0648\u0643\u0644\u0627\u0621 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u064a\u0646 \u0623\u0648 \u062a\u0642\u062f\u064a\u0645 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0627\u0644\u063a\u0631\u0636<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u064a\u064f\u0633\u062a\u062e\u062f\u0645 \u0628\u0634\u0643\u0644 \u0623\u0633\u0627\u0633\u064a \u0641\u064a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642\u060c \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u0623\u062e\u0631\u0649 \u0627\u0644\u062a\u064a \u062a\u062a\u0648\u0627\u0635\u0644 \u0641\u064a\u0647\u0627 \u0645\u0639 \u0634\u062e\u0635 \u0645\u0646 \u062e\u0627\u0631\u062c \u0627\u0644\u0645\u0624\u0633\u0633\u0629.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0639\u0627\u062f\u0629\u064b \u0644\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0648\u0627\u0631\u062f \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0645\u0643\u064a\u0646 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062d\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u0649.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>\u0645\u0633\u062a\u0639\u0645\u0644 \u0645\u0646 \u0642\u0628\u0644<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0641\u0631\u0642 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0648 \u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0627\u0644\u062a\u064a \u062a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0628\u0643\u0645\u064a\u0627\u062a \u0643\u0628\u064a\u0631\u0629.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0641\u0631\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u063a\u0627\u0644\u0628\u0627\u064b \u062f\u0627\u062e\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u060c \u0627\u0644\u062a\u064a \u062a\u062a\u0644\u0642\u0649 \u0639\u062f\u062f\u0627\u064b \u0643\u0628\u064a\u0631\u0627\u064b \u0645\u0646 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong><strong>\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a\u060c \u0648\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM)\u060c \u0648\u0625\u0633\u0642\u0627\u0637 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0635\u0648\u062a\u064a\u060c \u0648\u0627\u0644\u062a\u0642\u0648\u064a\u0645\u0627\u062a.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>\u0646\u0638\u0627\u0645 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a (ACD)\u060c \u0648\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM).<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons table-controls is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary btn-small table-expand\"><a class=\"wp-block-button__link wp-element-button\">\u0627\u0641\u062a\u062d \u0627\u0644\u0637\u0627\u0648\u0644\u0629 \u0628\u0627\u0644\u0643\u0627\u0645\u0644<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid fxf-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns fxf-image-text-odd is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-primary-blue-50-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group fxf-image-text-img\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"893\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8.png\" alt=\"\" class=\"wp-image-194726\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8.png 933w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-300x287.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-768x735.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-775x742.png 775w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-447x428.png 447w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-424x406.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-118x113.png 118w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-8-88x84.png 88w\" sizes=\"auto, (max-width: 933px) 100vw, 933px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u0645\u0627 \u0647\u0648 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a \u0648\u0643\u064a\u0641 \u064a\u0639\u0645\u0644\u061f<\/h2>\n\n\n\n<p>\u0625\u0644\u064a\u0643 \u0623\u0628\u0633\u0637 \u062a\u0639\u0631\u064a\u0641 \u0644\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631: \u0625\u0646\u0647\u0627 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0648\u062a\u0634\u063a\u064a\u0644 \u0631\u0633\u0627\u0644\u0629 \u0635\u0648\u062a\u064a\u0629 \u0623\u0648 \u0642\u0627\u0626\u0645\u0629 \u062e\u064a\u0627\u0631\u0627\u062a \u0645\u0639\u062f\u0629 \u0645\u0633\u0628\u0642\u064b\u0627 \u0644\u0645\u0646 \u064a\u0631\u062f.\n\u062b\u0645 \u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0645\u0633\u062a\u0644\u0645 \u0628\u0639\u062f \u0630\u0644\u0643 \u0644\u0648\u062d\u0629 \u0627\u0644\u0645\u0641\u0627\u062a\u064a\u062d \u0623\u0648 \u0627\u0644\u062a\u0646\u0634\u064a\u0637 \u0627\u0644\u0635\u0648\u062a\u064a \u0644\u0644\u0631\u062f \u062d\u0633\u0628 \u0627\u0644\u0627\u0642\u062a\u0636\u0627\u0621. <\/p>\n\n\n\n<p>\u062a\u062a\u0648\u0627\u0635\u0644 \u0628\u0639\u0636 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0623\u064a\u0636\u064b\u0627 \u0639\u0628\u0631 \u0642\u0646\u0648\u0627\u062a \u0623\u062e\u0631\u0649 \u0645\u062b\u0644 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629 \u0623\u0648 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0623\u0648 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0648\u0644\u0643\u0646 \u0644\u0627 \u062a\u0632\u0627\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0647\u0627\u062a\u0641\u064a\u0629 \u0647\u064a \u0627\u0644\u0623\u0643\u062b\u0631 \u0634\u064a\u0648\u0639\u064b\u0627.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns fxf-image-text-even is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u0645\u0627 \u0647\u0648 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0648\u0627\u0631\u062f \u0648\u0643\u064a\u0641 \u064a\u0639\u0645\u0644\u061f<\/h2>\n\n\n\n<p>Inbound <a      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%85%D8%A7-%D9%87%D9%88-ivr-%D8%A7%D9%84%D9%85%D8%AC%D9%8A%D8%A8-%D8%A7%D9%84%D8%B5%D9%88%D8%AA%D9%8A-%D8%A7%D9%84%D8%AA%D9%81%D8%A7%D8%B9%D9%84%D9%8A\/\">IVR<\/a> works in the opposite direction. When a customer calls a support line, the inbound IVR answers the call and guides the customer through an options tree.<\/p>\n\n\n\n<p>\u0645\u0631\u0629 \u0623\u062e\u0631\u0649\u060c \u0633\u064a\u062a\u0645\u0643\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0648\u062d\u0629 \u0627\u0644\u0645\u0641\u0627\u062a\u064a\u062d \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0644\u0644\u062a\u0646\u0642\u0644 \u0628\u064a\u0646 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u062d\u062a\u0649 \u064a\u062a\u0645\u0643\u0646 \u0645\u0646 \u062d\u0644 \u0645\u0634\u0643\u0644\u062a\u0647 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0637\u0631\u0642 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0623\u0648 \u064a\u062a\u0645 \u062a\u0648\u062c\u064a\u0647 \u0645\u0643\u0627\u0644\u0645\u062a\u0647 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u062f\u0639\u0645 \u0645\u0628\u0627\u0634\u0631 \u064a\u0645\u0643\u0646\u0647 \u0645\u0633\u0627\u0639\u062f\u062a\u0647.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-lazy-pink-50-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group fxf-image-text-img\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1.png\" alt=\"\" class=\"wp-image-194423\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1.png 1000w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/image-1000x1000-1-88x88.png 88w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid fxf-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns fxf-image-text-odd is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-primary-blue-50-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group fxf-image-text-img\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"915\" height=\"801\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5.png\" alt=\"\" class=\"wp-image-194351\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5.png 915w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-300x263.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-768x672.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-848x742.png 848w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-489x428.png 489w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-424x371.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-129x113.png 129w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-5-88x77.png 88w\" sizes=\"auto, (max-width: 915px) 100vw, 915px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0623\u0648 \u0627\u0644\u062e\u0627\u0631\u062c\u064a: \u0623\u064a\u0647\u0645\u0627 \u0623\u0641\u0636\u0644 \u0644\u0639\u0645\u0644\u0643\u061f<\/h2>\n\n\n\n<p>Which is the right choice for your business depends on how much you focus on inbound or<a      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/blog\/%D9%85%D8%A7-%D9%87%D9%8A-%D8%A7%D9%84%D9%85%D9%83%D8%A7%D9%84%D9%85%D8%A7%D8%AA-%D8%A7%D9%84%D8%B5%D8%A7%D8%AF%D8%B1%D8%A9\/\"> outbound calling<\/a>. Inbound IVR software is an ideal fit for customer support and helps manage high call volumes efficiently.<\/p>\n\n\n\n<p>\u064a\u0639\u062f \u062d\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631 \u0623\u0643\u062b\u0631 \u0645\u0644\u0627\u0621\u0645\u0629 \u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0630\u064a\u0646 \u064a\u062a\u0648\u0627\u0635\u0644\u0648\u0646 \u0628\u0627\u0646\u062a\u0638\u0627\u0645 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.\n\u0641\u0647\u0648 \u064a\u064f\u0633\u0631\u0650\u0651\u0639 \u0645\u0646 \u0645\u0639\u062f\u0644 \u0625\u062c\u0631\u0627\u0621 \u0641\u0631\u0642\u0643 \u0644\u0647\u0630\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u062d\u062a\u0649 \u064a\u062a\u0645\u0643\u0646 \u0648\u0643\u0644\u0627\u0624\u0643 \u0645\u0646 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0645\u0627 \u064a\u0628\u0631\u0639\u0648\u0646 \u0641\u064a\u0647. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\">\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%86%D8%B3%D8%AE%D8%A9-%D8%AA%D8%AC%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9-%D9%85%D8%AC%D8%A7%D9%86%D9%8A%D8%A9-%D9%84%D9%85%D8%AF%D8%A9-14-%D9%8A%D9%88%D9%85%D8%A7-%D9%85%D9%86-cloudtalk\/\">\u062c\u0631\u0628\u0647 \u0645\u062c\u0627\u0646\u0627<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group fxf-expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">\u062d\u0642\u0627\u0626\u0642 \u062d\u0648\u0644 Cloudtalk<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062a\u0648\u0633\u064a\u0639 \u0646\u0637\u0627\u0642 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c<br\/>\u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u062c\u062f\u064a\u062f\u0629<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/illustration-fxf-expand-reach-goals.svg\" alt=\"\" class=\"wp-image-189983\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group versatile\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0627\u062a<\/p>\n\n\n\n<p class=\"counter\"><code>70<\/code>+<\/p>\n\n\n\n<p>\u0645\u064a\u0632\u0627\u062a \u0645\u062a\u0645\u064a\u0632\u0629<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group reliable\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0645\u0648\u062b\u0648\u0642\u0629<\/p>\n\n\n\n<p class=\"counter\"><code>99<\/code>.<code>99<\/code>%<\/p>\n\n\n\n<p>Uptime SLA<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group available\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0645\u062a\u0648\u0641\u0631\u0629<\/p>\n\n\n\n<p class=\"counter\"><code>24<\/code>\/<code>7<\/code><\/p>\n\n\n\n<p>\u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group global\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0639\u0627\u0644\u0645\u064a<\/p>\n\n\n\n<p class=\"counter\"><code>180<\/code>+<\/p>\n\n\n\n<p>\u0627\u0644\u0628\u0644\u062f\u0627\u0646 \u0627\u0644\u0645\u062a\u0627\u062d\u0629<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group secure\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u062a\u0623\u0645\u064a\u0646<\/p>\n\n\n\n<p class=\"counter\"><code>24<\/code>\/<code>7<\/code><\/p>\n\n\n\n<p>\u0627\u0644\u0623\u0645\u0646 \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid fxf-pros-cons\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u062f\u0639\u0646\u0627 \u0646\u062a\u062d\u062f\u062b \u0639\u0646<br\/>\u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0627\u062a \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u0627\u062a<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group old-solution-faq-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u062a\u062d\u0633\u064a\u0646 \u0627\u062d\u062a\u0648\u0627\u0621 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0645\u0639\u062f\u0644 \u0627\u062d\u062a\u0648\u0627\u0621 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0647\u0648 \u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u0644\u0627 \u062a\u062a\u0637\u0644\u0628 \u062a\u062f\u062e\u0644\u0627\u064b \u0645\u0628\u0627\u0634\u0631\u0627\u064b \u0645\u0646 \u0627\u0644\u0648\u0643\u064a\u0644.\n\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631 \u0627\u0644\u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a\u060c \u064a\u0645\u0643\u0646\u0643 \u0632\u064a\u0627\u062f\u0629 \u0630\u0644\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0648\u0638\u064a\u0641\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u062a\u0648\u0641\u064a\u0631 \u0648\u0642\u062a \u0627\u0644\u0648\u0643\u0644\u0627\u0621<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0641\u0647\u0648 \u064a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0630\u064a \u064a\u0642\u0636\u064a\u0647 \u0648\u0643\u0644\u0627\u0624\u0643 \u0641\u064a \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629 \u0645\u062b\u0644 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0647\u0627\u062a\u0641\u064a \u0628\u0623\u0646\u0641\u0633\u0647\u0645\u060c \u062d\u064a\u062b \u064a\u0642\u0648\u0645 \u0627\u0644\u0646\u0638\u0627\u0645 \u062a\u0644\u0642\u0627\u0626\u064a\u0627\u064b \u0628\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0629 \u0625\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u0641\u064a \u0627\u0644\u0642\u0627\u0626\u0645\u0629.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u0627\u0646\u062e\u0641\u0627\u0636 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0646\u0638\u0631\u0627\u064b \u0644\u0623\u0646\u0647 \u064a\u0628\u0633\u0651\u0637 \u0639\u0645\u0644\u064a\u0629 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0642\u0627\u0628\u0644 \u062a\u0643\u0644\u0641\u0629 \u0623\u0642\u0644.\n\u0648\u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0623\u0646\u0643 \u0644\u0627 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0641\u0631\u064a\u0642 \u0643\u0628\u064a\u0631\u060c \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0641\u0625\u0646 \u062a\u0643\u0627\u0644\u064a\u0641\u0643 \u0623\u0642\u0644. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0648 \u0623\u064a \u0646\u0638\u0627\u0645 \u0623\u0633\u0627\u0633\u064a \u0622\u062e\u0631 \u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u064a\u0645\u0643\u0646\u0643 \u062a\u062e\u0635\u064a\u0635 \u0631\u0633\u0627\u0626\u0644\u0643 \u0628\u0634\u0643\u0644 \u0643\u0627\u0645\u0644 \u0644\u0643\u0644 \u0641\u0631\u062f\u060c \u0645\u0645\u0627 \u064a\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong><strong>\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629<\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u064a\u0633\u0627\u0639\u062f\u0643 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a \u0639\u0644\u0649 \u0627\u0644\u0628\u0642\u0627\u0621 \u0639\u0644\u0649 \u0627\u062a\u0635\u0627\u0644 \u0645\u0639 \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u0627\u0633\u062a\u0647\u062f\u0627\u0641\u0647\u0645 \u0628\u0627\u0644\u0639\u0631\u0648\u0636 \u0648\u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u062a\u064a \u0633\u064a\u062d\u0628\u0648\u0646\u0647\u0627\u060c \u0628\u062d\u064a\u062b \u062a\u0628\u0642\u064a\u0647\u0645 \u0639\u0644\u0649 \u062a\u0648\u0627\u0635\u0644 \u062a\u0627\u0645 \u0645\u0639 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong><strong><strong>\u062a\u0642\u0635\u064a\u0631 \u062f\u0648\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>When you<a      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/blog\/11-%D8%B7%D8%B1%D9%8A%D9%82%D8%A9-%D9%84%D8%AA%D8%AD%D8%B3%D9%8A%D9%86-%D8%A7%D8%B3%D8%AA%D8%B1%D8%A7%D8%AA%D9%8A%D8%AC%D9%8A%D8%A9-%D8%A7%D9%84%D9%85%D9%83%D8%A7%D9%84%D9%85%D8%A7%D8%AA-%D8%A7%D9%84\/\"> improve outbound calling<\/a> procedures with IVR technology, you can target your messaging more effectively. This ultimately leads to better outcomes and helps shorten the overall sales cycle.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block neg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0645\u0639\u0642\u062f\u0629<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u064a\u0639\u062f \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a \u0631\u0627\u0626\u0639\u064b\u0627 \u0644\u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0648\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u0625\u0634\u0639\u0627\u0631\u0627\u062a \u0648\u062a\u0648\u0641\u064a\u0631 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0644\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0628\u0633\u064a\u0637\u0629.\n\u0648\u0644\u0643\u0646\u060c \u0641\u064a \u062d\u0627\u0644\u0629 \u0638\u0647\u0648\u0631 \u0645\u0634\u0643\u0644\u0629 \u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u0627\u064b\u060c \u0633\u062a\u0638\u0644 \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0625\u0646\u0633\u0627\u0646 \u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0641\u064a \u062d\u0644\u0647\u0627. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block neg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u0644\u0646 \u064a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0627\u062a \u0648\u0639\u0644\u0627\u0642\u0627\u062a \u0648\u062f\u064a\u0629<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0648\u0628\u0627\u0644\u0637\u0628\u0639\u060c \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0628\u0639\u0636 \u0627\u0644\u0623\u0634\u064a\u0627\u0621\u060c \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0627\u0633\u062a\u063a\u0646\u0627\u0621 \u0639\u0646 \u0627\u0644\u0646\u0627\u0633.\n\u0641\u062a\u0637\u0648\u064a\u0631 \u0631\u0627\u0628\u0637 \u062b\u0642\u0629 \u0637\u0648\u064a\u0644 \u0627\u0644\u0623\u0645\u062f \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u062a\u0637\u0644\u0628 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0639\u0627\u0637\u0641\u064a \u0627\u0644\u0630\u064a \u0644\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0648\u0641\u0631\u0647 \u0633\u0648\u0649 \u0627\u0644\u0625\u0646\u0633\u0627\u0646. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group old-solution-faq-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u062a\u0645\u0643\u064a\u0646 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Inbound IVR works in combination with call distribution tech to enable smart call routing. This means you can implement<a      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%A3%D8%AF%D9%88%D8%A7%D8%AA-%D9%85%D8%B1%D9%83%D8%B2-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84\/%D8%A8%D8%B1%D9%86%D8%A7%D9%85%D8%AC-%D8%A7%D9%84%D8%AA%D9%88%D8%AC%D9%8A%D9%87-%D8%A7%D9%84%D9%82%D8%A7%D8%A6%D9%85-%D8%B9%D9%84%D9%89-%D8%A7%D9%84%D9%85%D9%87%D8%A7%D8%B1%D8%A7%D8%AA-%D8%AA%D8%B9\/\"> skills-based routing<\/a> so your customers speak with an appropriate agent every time.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u062f\u0639\u0645 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 24\/7 \u0645\u0639 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0628\u063a\u0636 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0630\u064a \u064a\u062a\u0635\u0644 \u0641\u064a\u0647 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0644\u064a\u0644\u0627\u064b \u0623\u0648 \u0646\u0647\u0627\u0631\u0627\u064b\u060c \u0633\u064a\u062a\u0645\u0643\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u062f\u0639\u0645 \u0639\u0628\u0631 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0648\u062d\u0644 \u0645\u0634\u0643\u0644\u0627\u062a\u0647 \u0627\u0644\u062e\u0627\u0635\u0629 \u0639\u0628\u0631 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0648\u0646\u0638\u0631\u0627\u064b \u0644\u0623\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0645\u0643\u0646\u0647\u0645 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u062f\u0639\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629\u060c \u0641\u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0623\u0646 \u0627\u0644\u0648\u0643\u0644\u0627\u0621 \u0627\u0644\u0628\u0634\u0631\u064a\u064a\u0646 \u0639\u0644\u064a\u0647\u0645 \u0641\u0642\u0637 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u0627\u064b\u060c \u0645\u0645\u0627 \u064a\u0639\u0632\u0632 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u0631\u0641\u0639 \u0645\u0639\u062f\u0644 FCR<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u064a\u0639\u062f \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0645\u0639\u062f\u0644 \u062d\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0645\u0631\u062a\u0641\u0639\u064b\u0627 \u062c\u0632\u0621\u064b\u0627 \u0623\u0633\u0627\u0633\u064a\u064b\u0627 \u0645\u0646 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0645\u062a\u0627\u0632\u0629.\n\u064a\u064f\u0645\u0643\u0650\u0651\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0641\u0631\u0642\u0643 \u0645\u0646 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0644\u0623\u0646\u0647 \u064a\u0633\u0627\u0639\u062f \u0641\u064a \u062a\u0648\u062c\u064a\u0647 \u0643\u0644 \u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u0627\u0644\u0648\u0643\u064a\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0641\u064a \u0627\u0644\u0645\u0631\u0629 \u0627\u0644\u0623\u0648\u0644\u0649. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u062a\u0639\u0632\u064a\u0632 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0623\u062e\u0631\u0649<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0648\u0627\u0631\u062f \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u0648\u0627\u0639 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u062a\u0642\u0644\u064a\u0644 \u0645\u062a\u0648\u0633\u0637 \u0633\u0631\u0639\u0629 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0648\u062a\u062d\u0633\u064a\u0646 \u0645\u0639\u062f\u0644 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629.\n\u0641\u0647\u0648 \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0623\u0628\u0633\u0637 \u0628\u0623\u0646\u0641\u0633\u0647\u0645 \u0645\u0639 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u0643\u062b\u0631 \u062a\u0639\u0642\u064a\u062f\u0627\u064b \u0628\u0633\u0631\u0639\u0629 \u0648\u0641\u0639\u0627\u0644\u064a\u0629. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Inbound<a      href=\"https:\/\/test-staging.cloudtalk.io\/ivr-phone-system-price\/\"> IVR pricing<\/a> is often affordable and easy to understand. Because using IVR also means you don\u2019t need as large a team to handle all of your customer calls, you save on operational costs, too.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block pos\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>\u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0645\u0627 \u064a\u0631\u064a\u062f\u0647 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u0648 \u062d\u0644 \u0645\u0634\u0643\u0644\u062a\u0647\u0645 \u0628\u0646\u062c\u0627\u062d \u062f\u0648\u0646 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0644\u0641\u062a\u0631\u0629 \u0637\u0648\u064a\u0644\u0629.\n\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f\u0643 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u0630\u0644\u0643\u060c \u0645\u0645\u0627 \u064a\u064f\u062d\u062f\u062b \u0641\u0631\u0642\u0627\u064b \u0643\u0628\u064a\u0631\u0627\u064b \u0641\u064a \u0646\u062a\u0627\u0626\u062c CSAT. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block neg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u0642\u062f \u062a\u0628\u062f\u0648 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u063a\u064a\u0631 \u0634\u062e\u0635\u064a\u0629<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u064a\u0641\u0636\u0644 \u0628\u0639\u0636 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u062a\u062d\u062f\u062b \u0625\u0644\u0649 \u0632\u0645\u0644\u0627\u0626\u0647\u0645 \u0645\u0646 \u0627\u0644\u0628\u0634\u0631 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0646 \u0642\u0627\u0626\u0645\u0629 \u062e\u064a\u0627\u0631\u0627\u062a \u0622\u0644\u064a\u0629.\n\u0644\u0647\u0630\u0627 \u0627\u0644\u0633\u0628\u0628 \u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u062a\u0636\u0645\u064a\u0646 \u062e\u064a\u0627\u0631 \u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0629 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u0645\u0628\u0627\u0634\u0631 \u062f\u0627\u0626\u0645\u0627\u064b. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block neg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0627\u0644\u0637\u0648\u064a\u0644\u0629 \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062e\u0644\u064a \u0627\u0644\u0645\u0631\u062a\u0641\u0639<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u0625\u0646\u0634\u0627\u0621 \u0642\u0648\u0627\u0626\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0634\u0643\u0644 \u062c\u064a\u062f \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u0645\u062a\u0648\u0633\u0637 \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631.\n\u0648\u0625\u0644\u0627\u060c \u0641\u0642\u062f \u064a\u0635\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0644\u0625\u062d\u0628\u0627\u0637 \u0648\u064a\u0646\u0647\u0648\u0646 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0629 \u0642\u0628\u0644 \u0623\u0646 \u064a\u062a\u0645\u0643\u0646\u0648\u0627 \u0645\u0646 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0629. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block neg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u0628\u0639\u0636 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0627 \u064a\u062b\u0642\u0648\u0646 \u0641\u064a \u0627\u0644\u0623\u062a\u0645\u062a\u0629<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u0628\u0639\u0636 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0628\u0628\u0633\u0627\u0637\u0629 \u0644\u0627 \u064a\u062d\u0628\u0648\u0646 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0622\u0644\u0627\u062a.\n\u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u062f\u0639\u0645 \u0628\u062f\u064a\u0644 \u0645\u0646\u0627\u0633\u0628 \u0644\u0623\u0648\u0644\u0626\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0630\u0644\u0643. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<figure class=\"wp-block-image size-large under-features-menu-background\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/fxf-bcg.svg\" alt=\"\" class=\"wp-image-189902\"\/><\/figure>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">\u0645\u064a\u0632\u0627\u062a\u0646\u0627<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"voice-features\">\u0627\u0643\u062a\u0634\u0641 4 \u0645\u064a\u0632\u0627\u062a<br\/>VoIP \u0627\u0644\u0623\u0643\u062b\u0631 \u0634\u064a\u0648\u0639\u064b\u0627 <\/h2>\n\n\n\n<div id=\"voice-features\" class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\"      href=\"https:\/\/test-staging.cloudtalk.io\/call-transfers\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-interactive-voice-response.svg\" alt=\"\" class=\"wp-image-183614\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-interactive-voice-response-hover.svg\" alt=\"\" class=\"wp-image-183602\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"Call-Flow-Designer\">\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0635\u0648\u062a\u064a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629<br\/><\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">\u0627\u0645\u0646\u062d \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u062a\u0635\u0644\u0648\u0646 \u0628\u062f\u0639\u0645\u0643 \u0641\u0631\u0635\u0629 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0646 \u0628\u064a\u0646 \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0648\u0627\u0636\u064a\u0639.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%85%D8%A7-%D9%87%D9%88-ivr-%D8%A7%D9%84%D9%85%D8%AC%D9%8A%D8%A8-%D8%A7%D9%84%D8%B5%D9%88%D8%AA%D9%8A-%D8%A7%D9%84%D8%AA%D9%81%D8%A7%D8%B9%D9%84%D9%8A\/\">\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f \u2190<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%A3%D8%AF%D9%88%D8%A7%D8%AA-%D9%85%D8%B1%D9%83%D8%B2-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84\/%D8%A8%D8%B1%D9%86%D8%A7%D9%85%D8%AC-%D8%A7%D9%84%D8%AA%D9%88%D8%AC%D9%8A%D9%87-%D8%A7%D9%84%D9%82%D8%A7%D8%A6%D9%85-%D8%B9%D9%84%D9%89-%D8%A7%D9%84%D9%85%D9%87%D8%A7%D8%B1%D8%A7%D8%AA-%D8%AA%D8%B9\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-flow-designer.svg\" alt=\"\" class=\"wp-image-183662\" style=\"object-fit:cover\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-flow-designer-hover.svg\" alt=\"\" class=\"wp-image-183650\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"analytics\">\u0627\u062a\u0635\u0644 \u0628\u0645\u0635\u0645\u0645 \u0627\u0644\u062a\u062f\u0641\u0642<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">\u0635\u0645\u0645 \u0631\u062d\u0644\u0629 \u0645\u0643\u0627\u0644\u0645\u0627\u062a\u0643 \u0627\u0644\u0648\u0627\u0631\u062f\u0629 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0635\u0645\u0645 \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.  <\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%85%D8%B5%D9%85%D9%85-%D8%AA%D8%AF%D9%81%D9%82-%D8%A7%D9%84%D8%A7%D8%AA%D8%B5%D8%A7%D9%84\/\">\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f \u2190<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\"      href=\"https:\/\/test-staging.cloudtalk.io\/preferred-agent\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-skill-based-routing.svg\" alt=\"\" class=\"wp-image-183638\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-skill-based-routing-hover.svg\" alt=\"\" class=\"wp-image-183626\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-transcriptions\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0631\u0629<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0648\u0627\u0631\u062f \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0623\u0641\u0636\u0644 \u0648\u0643\u064a\u0644 \u0645\u0645\u0643\u0646.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/ar-2\/\">\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f \u2190<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\"      href=\"https:\/\/test-staging.cloudtalk.io\/agent-reporting\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-caller-based-routing.svg\" alt=\"\" class=\"wp-image-183422\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-caller-based-routing-hover.svg\" alt=\"\" class=\"wp-image-183410\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"international-numbers\">\u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0633\u062a\u0646\u062f \u0625\u0644\u0649 \u0627\u0644\u0645\u062a\u0635\u0644<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">\u0642\u0645 \u0628\u062a\u0648\u062c\u064a\u0647 \u0639\u0645\u0644\u0627\u0626\u0643 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/ar-2\/\">\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f \u2190<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid fxf-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns fxf-image-text-odd is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-primary-blue-50-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group fxf-image-text-img\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1028\" height=\"797\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3.png\" alt=\"\" class=\"wp-image-194315\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3.png 1028w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-300x233.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-1024x794.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-768x595.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-957x742.png 957w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-552x428.png 552w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-424x329.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-146x113.png 146w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-3-88x68.png 88w\" sizes=\"auto, (max-width: 1028px) 100vw, 1028px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u062d\u0627\u0644\u0627\u062a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631<\/h2>\n\n\n\n<p>\u0647\u0646\u0627\u0643 \u0645\u062c\u0645\u0648\u0639\u0629 \u0648\u0627\u0633\u0639\u0629 \u0645\u0646 \u062d\u0627\u0644\u0627\u062a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631.\n\u0623\u062d\u062f \u0627\u0644\u0623\u0645\u062b\u0644\u0629 \u0627\u0644\u0648\u0627\u0636\u062d\u0629 \u0639\u0644\u0649 \u0630\u0644\u0643 \u0647\u0648 \u0645\u062f\u0649 \u0641\u0639\u0627\u0644\u064a\u062a\u0647 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a <strong>\u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646<\/strong> \u0648\u0639\u0645\u0644\u064a\u0627\u062a <strong>\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/strong>.\n\u0641\u0647\u0648 \u064a\u0628\u0633\u0637 \u0645\u0647\u0645\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629.    <\/p>\n\n\n\n<p>\u0643\u0645\u0627 \u0623\u0646\u0647\u0627 \u0631\u0627\u0626\u0639\u0629 \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0628\u062d\u064a\u062b \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 <strong>\u0644\u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642 <\/strong> <strong>\u0648\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>.\n\u0623\u062e\u064a\u0631\u064b\u0627\u060c \u064a\u0639\u0645\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631 \u0623\u064a\u0636\u064b\u0627 \u0628\u0634\u0643\u0644 \u062c\u064a\u062f \u0644\u0623\u0634\u064a\u0627\u0621 \u0645\u062b\u0644 <strong>\u062a\u062d\u062f\u064a\u062b\u0627\u062a \u0627\u0644\u0623\u062e\u0628\u0627\u0631<\/strong> \u0623\u0648 <strong>\u0625\u0634\u0639\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0623\u0648 \u0627\u0644\u062f\u0641\u0639<\/strong> \u0623\u0648 <strong>\u0627\u0644\u062a\u0630\u0643\u064a\u0631 \u0628\u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f<\/strong>. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\">\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%86%D8%B3%D8%AE%D8%A9-%D8%AA%D8%AC%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9-%D9%85%D8%AC%D8%A7%D9%86%D9%8A%D8%A9-%D9%84%D9%85%D8%AF%D8%A9-14-%D9%8A%D9%88%D9%85%D8%A7-%D9%85%D9%86-cloudtalk\/\">\u062c\u0631\u0628\u0647 \u0645\u062c\u0627\u0646\u0627<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns fxf-image-text-even is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u062d\u0627\u0644\u0627\u062a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0648\u0627\u0631\u062f<\/h2>\n\n\n\n<p>\u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0641\u064a \u0627\u0644\u0645\u0642\u0627\u0645 \u0627\u0644\u0623\u0648\u0644 \u0645\u0646 \u0642\u0628\u0644 \u0641\u0631\u0642 <strong>\u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 <\/strong>\u0643\u0646\u0648\u0639 \u0645\u0646 \u0645\u0648\u0638\u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0642\u0628\u0627\u0644 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a\u060c \u062d\u064a\u062b \u064a\u0642\u0648\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0642\u0627\u0626\u0645\u0629 \u0645\u0646 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a.\n\u0625\u0646 \u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0647\u0648 \u0627\u0644\u0630\u064a \u064a\u062c\u0639\u0644 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0630\u0643\u064a \u0645\u0645\u0643\u0646\u0627\u064b\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u0648\u0635\u0648\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u0645\u062a\u0627\u062d \u0648\u0642\u0627\u062f\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629.   <\/p>\n\n\n\n<p>\u0648\u0628\u0627\u0644\u0637\u0628\u0639\u060c \u064a\u0639\u0645\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0645\u0639 \u0623\u064a \u0646\u0648\u0639 \u0645\u0646 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0644\u0630\u0627 \u064a\u0645\u0643\u0646\u0643 \u0623\u064a\u0636\u0627\u064b \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0644\u062a\u0644\u0642\u064a <strong>\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629<\/strong> \u0623\u0648 \u062a\u0642\u062f\u064a\u0645 <strong>\u062a\u062d\u062f\u064a\u062b\u0627\u062a \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/strong> \u0623\u064a\u0636\u0627\u064b.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\">\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D9%86%D8%B3%D8%AE%D8%A9-%D8%AA%D8%AC%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9-%D9%85%D8%AC%D8%A7%D9%86%D9%8A%D8%A9-%D9%84%D9%85%D8%AF%D8%A9-14-%D9%8A%D9%88%D9%85%D8%A7-%D9%85%D9%86-cloudtalk\/\">\u062c\u0631\u0628\u0647 \u0645\u062c\u0627\u0646\u0627<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-lazy-pink-50-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group fxf-image-text-img\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1048\" height=\"928\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1.png\" alt=\"\" class=\"wp-image-194231\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1.png 1048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-300x266.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-1024x907.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-768x680.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-838x742.png 838w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-483x428.png 483w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-424x375.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-128x113.png 128w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/12\/working-people-1-88x78.png 88w\" sizes=\"auto, (max-width: 1048px) 100vw, 1048px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\"\u0645\u0639 CloudTalk's Analytics\u060c \u064a\u0645\u0643\u0646\u0646\u064a \u0627\u0644\u0622\u0646 \u0631\u0624\u064a\u0629 \u0643\u0644 \u062e\u0637\u0648\u0629 \u0639\u0644\u0649 \u0627\u0644\u0637\u0631\u064a\u0642. \u064a\u0645\u0643\u0646\u0646\u0627 \u0627\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0627\u0644\u062a\u0646\u0627\u0642\u0636\u0627\u062a \u0628\u064a\u0646 \u0648\u0643\u0644\u0627\u0626\u0646\u0627 \u0648\u0627\u0643\u062a\u0633\u0627\u0628 \u0641\u0647\u0645 \u0623\u0641\u0636\u0644 \u0628\u0643\u062b\u064a\u0631 \u0644\u0625\u0639\u062f\u0627\u062f\u0627\u062a \u0641\u0631\u0642\u0646\u0627.\" <\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> \u0645\u062f\u064a\u0631 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/nokia-customer-story\/\" class=\"nokia case-study-cta\">\u0634\u0627\u0647\u062f \u0642\u0635\u0629 \u0639\u0645\u064a\u0644<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"\u062d\u0633\u0651\u0646 CloudTalk \u0645\u0646 \u062a\u0643\u0644\u0641\u0629 \u0641\u0631\u064a\u0642\u0646\u0627 \u0648\u0643\u0641\u0627\u0621\u062a\u0647. \u062a\u062a\u064a\u062d \u0644\u0646\u0627 \u0645\u064a\u0632\u0629 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0646\u0635\u064a \u0642\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0628\u0637\u0631\u064a\u0642\u0629 \u0623\u0643\u062b\u0631 \u0627\u0646\u062a\u0638\u0627\u0645\u0627\u064b\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u062c\u0645\u064a\u0639 \u0623\u0632\u0631\u0627\u0631 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0645\u0628\u0627\u0634\u0631\u0629\u064b \u0641\u064a \u0627\u0644\u0648\u0627\u062c\u0647\u0629 \u0627\u0644\u062e\u0644\u0641\u064a\u0629 \u0644\u062f\u064a\u0646\u0627.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> \u0646\u0645\u0648 \u0627\u0644\u062a\u0648\u0631\u064a\u062f \u0627\u0644\u0639\u0627\u0644\u0645\u064a<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/glovo-customer-story\/\" class=\"glovo case-study-cta\">\u0634\u0627\u0647\u062f \u0642\u0635\u0629 \u0639\u0645\u064a\u0644<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"\u062a\u0636\u0627\u0639\u0641 \u062d\u062c\u0645 \u0645\u0643\u0627\u0644\u0645\u0627\u062a\u0646\u0627 \u062b\u0644\u0627\u062b\u0629 \u0623\u0636\u0639\u0627\u0641 \u0641\u064a \u063a\u0636\u0648\u0646 \u0639\u0627\u0645\u064a\u0646 \u0641\u0642\u0637\u060c \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 10,000 \u0645\u0643\u0627\u0644\u0645\u0629 \u0625\u0644\u0649 30,000 \u0645\u0643\u0627\u0644\u0645\u0629 \u0643\u0644 \u062b\u0644\u0627\u062b\u0629 \u0623\u0634\u0647\u0631\u060c \u0648\u0628\u0641\u0636\u0644 CloudTalk\u060c \u064a\u0645\u0643\u0646\u0646\u0627 \u0627\u0644\u0622\u0646 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0643\u0644 \u0647\u0630\u0647 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0628\u0633\u0647\u0648\u0644\u0629. \u0644\u0642\u062f \u0643\u0627\u0646 \u062e\u064a\u0627\u0631\u0627\u064b \u0645\u0645\u062a\u0627\u0632\u0627\u064b.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> \u0631\u0626\u064a\u0633 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/discovercars-customer-story\/\" class=\"discovercars case-study-cta\">\u0634\u0627\u0647\u062f \u0642\u0635\u0629 \u0639\u0645\u0644\u0627\u0621<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/MyHeritage-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"\u0644\u0642\u062f \u0634\u0647\u062f\u0646\u0627 \u0632\u064a\u0627\u062f\u0629 \u0643\u0628\u064a\u0631\u0629 \u0641\u064a \u062d\u062c\u0645 \u0645\u0643\u0627\u0644\u0645\u0627\u062a\u0646\u0627 \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0645\u0646\u0630 \u0623\u0646 \u0628\u062f\u0623\u0646\u0627 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 CloudTalk\u060c \u0648\u064a\u0645\u0643\u0646\u0646\u0627 \u0627\u0644\u0622\u0646 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0639\u062f\u062f \u0623\u0643\u0628\u0631 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0623\u064a \u0648\u0642\u062a \u0645\u0636\u0649.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> \u0645\u062f\u064a\u0631 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/my-heritage-customer-story\/\" class=\"myheritage case-study-cta\">\u0634\u0627\u0647\u062f \u0642\u0635\u0629 \u0639\u0645\u064a\u0644<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"\u0644\u0642\u062f \u0646\u062c\u062d \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0645\u0646 CloudTalk \u0641\u064a \u062e\u0641\u0636 \u0648\u0642\u062a \u062a\u062d\u0644\u064a\u0644 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0645\u0646 \u0633\u0627\u0639\u062a\u064a\u0646 \u0625\u0644\u0649 20 \u062f\u0642\u064a\u0642\u0629 \u064a\u0648\u0645\u064a\u064b\u0627 \u0648\u062e\u0641\u0636 \u0639\u062f\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u064a\u0646 \u0628\u0634\u0643\u0644 \u063a\u064a\u0631 \u0635\u062d\u064a\u062d \u0628\u0646\u0633\u0628\u0629 24%\u060c \u0645\u0645\u0627 \u064a\u0633\u0645\u062d \u0644\u0646\u0627 \u0628\u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0646\u0645\u0648 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a.\"<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> \u0645\u062f\u064a\u0631 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">\u0634\u0627\u0647\u062f \u0642\u0635\u0629 \u0639\u0645\u064a\u0644<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" alt=\"Capitalo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-mobile-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<\/div><\/div>\n<\/div>\n<div id='slider_174351_thumbs' class='sa_owl_thumbs_wrap sa_thumbs_outside_bottom' style=' padding:0%; padding-bottom:0px;'><div class='owl-thumbs' data-slider-id='slider_174351'><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 1'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 2'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 3'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/MyHeritage-testimonial.png\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 4'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg\"); width:150px; height:85px; background-position:center center; background-size:auto; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 5'><\/div><\/div><\/div>\n<\/div>\n<script type='text\/javascript'>\n\tjQuery(document).ready(function() {\n\t\tjQuery('#slider_174351').owlCarousel({\n\t\t\titems : 1,\n\t\t\tanimateOut : 'fadeOut',\n\t\t\tsmartSpeed : 1000,\n\t\t\tautoplay : true,\n\t\t\tautoplayTimeout : 10000,\n\t\t\tautoplayHoverPause : true,\n\t\t\tsmartSpeed : 1000,\n\t\t\tfluidSpeed : 1000,\n\t\t\tautoplaySpeed : 1000,\n\t\t\tnavSpeed : 1000,\n\t\t\tdotsSpeed : 1000,\n\t\t\tloop : true,\n\t\t\tnav : false,\n\t\t\tnavText : ['Previous','Next'],\n\t\t\tdots : false,\n\t\t\tresponsiveRefreshRate : 200,\n\t\t\tslideBy : 1,\n\t\t\tmergeFit : true,\n\t\t\tautoHeight : false,\n\t\t\tthumbs : true,\n\t\t\tthumbsPrerendered : true,\n\t\t\tmouseDrag : false,\n\t\t\ttouchDrag : false\n\t\t});\n\t\tjQuery('#slider_174351').css('visibility', 'visible');\n\t\tvar cta_203378 = jQuery('#slider_174351');\n\t\tjQuery('#slider_174351').click(function() {\n\t\t\tcta_203378.trigger('next.owl.carousel');\n\t\t});\n\t\tvar owl_goto = jQuery('#slider_174351');\n\t\tjQuery('.slider_174351_goto1').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 0);\n\t\t});\n\t\tjQuery('.slider_174351_goto2').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 1);\n\t\t});\n\t\tjQuery('.slider_174351_goto3').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 2);\n\t\t});\n\t\tjQuery('.slider_174351_goto4').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 3);\n\t\t});\n\t\tjQuery('.slider_174351_goto5').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 4);\n\t\t});\n\t\tsa_resize_thumbs_slider_174351();\n\t\twindow.addEventListener('resize', sa_resize_thumbs_slider_174351);\n\t\tfunction sa_resize_thumbs_slider_174351() {\n\t\t\tvar win_width = jQuery(window).width();\n\t\t\tvar tablet_perc = parseFloat(75 \/ 100);\n\t\t\tvar mobile_perc = parseFloat(50 \/ 100);\n\t\t\tvar tablet_width = Math.round(150 * tablet_perc) + 'px';\n\t\t\tvar tablet_height = Math.round(85 * tablet_perc) + 'px';\n\t\t\tvar mobile_width = Math.round(150 * mobile_perc) + 'px';\n\t\t\tvar mobile_height = Math.round(85 * mobile_perc) + 'px';\n\t\t\tif ((mobile_perc != 0) && (win_width < 768)) {\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('width', mobile_width);\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('height', mobile_height);\n\t\t\t} else if ((tablet_perc != 0) && (win_width < 1000)) {\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('width', tablet_width);\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('height', tablet_height);\n\t\t\t} else {\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('width', '150px');\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('height', '85px');\n\t\t\t}\n\t\t}\n\t\tvar resize_203378 = jQuery('.owl-carousel');\n\t\tresize_203378.on('initialized.owl.carousel', function(e) {\n\t\t\tif (typeof(Event) === 'function') {\n\t\t\t\twindow.dispatchEvent(new Event('resize'));\n\t\t\t} else {\n\t\t\t\tvar evt = window.document.createEvent('UIEvents');\n\t\t\t\tevt.initUIEvent('resize', true, false, window, 0);\n\t\t\t\twindow.dispatchEvent(evt);\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group fxf-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong>\u0643\u064a\u0641 \u064a\u0639\u0645\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u061f<\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Outbound IVR systems usually work with <a href=\"https:\/\/staging.cloudtalk.io\/power-dialer\/\" target=\"_blank\" rel=\"noopener\">auto dialers<\/a> that place calls automatically by extracting numbers from a list. This list might be created from information stored in your CRM or a qualified leads database.<\/p>\n<p>You set the parameters that define who to call, so you can curate the list however you want. For instance, you could set the system to send out reminders two days before the date of an appointment, or you could choose to contact only customers who live in a particular geographical area.<\/p>\n<p>When someone picks up the call, the IVR either plays a pre recorded audio message or presents them with a menu of options. This could be about anything: A delivery notification, for example, or an invitation to purchase a specific product.<\/p>\n<p>Outbound IVR technology allows administrators to build the option tree so that the person on the other end of the line moves through a specified call flow. This defines what happens next depending on how that person responds to each prompt.<\/p>\n<p>During the call, the system collects the information it needs to execute its objective. In many cases, it will then present the call recipient with a number of self-service options.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong><strong>\u0643\u064a\u0641 \u064a\u0639\u0645\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u061f<\/strong><\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Inbound IVR works in a similar way to Outbound IVR, although its principal focus is handling inbound calls.<\/p>\n<p>When a customer calls, the IVR plays a greeting message and presents the caller with a list of options. This might mean prompting them to enter information such as an account number or to state a language preference. As with outbound IVR, you can design a <a href=\"https:\/\/staging.cloudtalk.io\/call-flow-designer\/\" target=\"_blank\" rel=\"noopener\">call flow<\/a> that takes the customer on a journey through the options tree.<\/p>\n<p>The system essentially acts something like a triage process. It determines which customer queries are simple enough to offer self-service solutions for, and which are more complex, needing human attention.<\/p>\n<p>Most IVR systems also incorporate alternative options. For example, they might ask the customer if they would prefer a callback later rather than to wait in a call queue. They could even encourage callers to switch from continuing the call to another channel altogether like SMS.\u00a0<\/p>\n<p>When the IVR system establishes that a call needs to be routed to a human agent, it works in tandem with the call distribution system to route it to an available support employee who can help.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1671730937407\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong><strong>\u0647\u0644 \u062a\u062d\u062a\u0627\u062c \u0634\u0631\u0643\u062a\u064a \u0625\u0644\u0649 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062e\u0627\u0631\u062c\u064a \u0623\u0645 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u061f<\/strong><\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>This very much depends on the nature of your business.<\/p>\n<p>If you deal with a high volume of incoming calls, or call volumes vary unpredictably, inbound IVR can be a terrific choice to ease the burden on your staff and help make sure your customers are receiving the service they deserve.<\/p>\n<p>Equally, if your business is more heavily focused on outbound communications like lead generation or <a href=\"https:\/\/staging.cloudtalk.io\/blog\/sales-prospecting-tools\/\" target=\"_blank\" rel=\"noopener\">sales prospecting<\/a>, outbound IVR can save a lot of time and make your day-to-day operation vastly more efficient.<\/p>\n<p>It\u2019s important to note that this isn\u2019t an either\/or situation, of course. Large companies often use both outbound and inbound IVR systems for different purposes. Typically, that might mean investing in inbound IVR for the customer support call center and outbound IVR for use by the sales and marketing team.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1671731034297\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong><strong><strong>\u0647\u0644 \u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u061f<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>They usually are, but they don\u2019t have to be. It\u2019s perfectly possible just to use outbound IVR systems to call customers and play <a href=\"https:\/\/staging.cloudtalk.io\/personalized-messages\/\" target=\"_blank\" rel=\"noopener\">audio messages<\/a> that don\u2019t need a response there and then.<\/p>\n<p>Realistically, however, doing this all the time would mean you\u2019re not taking full advantage of the IVR\u2019s capabilities. Interactivity is built into the system, so call recipients can select from a menu of options via keypad or voice input.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1702024466426\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0648\u0627\u0644\u0648\u0627\u0631\u062f\u0629\u061f<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0627\u062e\u062a\u0631 \u0645\u0632\u0648\u0650\u0651\u062f \u062e\u062f\u0645\u0629 Power Dialer \u0627\u0644\u0630\u064a \u064a\u0648\u0641\u0631 \u062a\u0643\u0627\u0645\u0644\u0627\u064b \u0633\u0644\u0633\u0627\u064b \u0645\u0639 \u0623\u0646\u0638\u0645\u062a\u0643 \u0627\u0644\u062d\u0627\u0644\u064a\u0629\u060c \u0648\u064a\u0648\u0641\u0631 \u0644\u0643 \u062f\u0639\u0645\u0627\u064b \u0648\u062a\u062f\u0631\u064a\u0628\u0627\u064b \u0642\u0648\u064a\u064a\u0646\u060c \u0648\u064a\u0637\u0627\u0628\u0642 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0643 \u0645\u0646 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062d\u062f\u062f\u0629\u060c \u0645\u062b\u0644 \u062a\u0643\u0627\u0645\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover fxf-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk \u0647\u0648 \u062d\u0644 \u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062a\u0648\u0641\u064a\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u064a\u0639\u062a\u0628\u0631 \u0627\u0644\u0630\u0643\u0627\u0621 \u062c\u0632\u0621\u064b\u0627 \u0623\u0633\u0627\u0633\u064a\u064b\u0627 \u0645\u0646\u0647.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">\u0642\u0645 \u0628\u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0639\u0631\u0636 \u0627\u0644\u062a\u0648\u0636\u064a\u062d\u064a \u0627\u0644\u064a\u0648\u0645 \u0648\u0627\u0643\u062a\u0634\u0641 \u0630\u0644\u0643 \u0628\u0646\u0641\u0633\u0643.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ar\/%D8%AC%D8%AF%D9%88%D9%84%D8%A9-%D8%B9%D8%B1%D8%B6-%D8%AA%D9%88%D8%B6%D9%8A%D8%AD%D9%8A\/\">\u062c\u062f\u0648\u0644\u0629 \u0639\u0631\u0636 \u062a\u0648\u0636\u064a\u062d\u064a<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0645\u064a\u0632\u0629 \u0636\u062f. \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0635\u0627\u062f\u0631 \u0648\u0627\u0644\u0648\u0627\u0631\u062f: \u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a \u0648\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0648\u0627\u0644\u0641\u0648\u0627\u0626\u062f \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f\u0643 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0635\u062d\u064a\u062d \u0628\u064a\u0646 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0648\u0627\u0644\u062e\u0627\u0631\u062c\u064a \u0639\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0648\u0643\u0644\u0627\u0626\u0643 \u0639\u0644\u0649 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0623\u0643\u062b\u0631 \u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0623\u0646 \u064a\u0648\u0641\u0631 \u0639\u0645\u0644\u0643 \u0627\u0644\u0645\u0627\u0644. \u062f\u0639\u0646\u0627 \u0646\u0633\u062a\u0643\u0634\u0641 \u0628\u0627\u0644\u062a\u0641\u0635\u064a\u0644 \u0643\u064a\u0641 \u062a\u0639\u0645\u0644 \u0647\u0627\u062a\u0627\u0646 \u0627\u0644\u062a\u0642\u0646\u064a\u062a\u0627\u0646 \u0627\u0644\u0645\u062a\u0631\u0627\u0628\u0637\u062a\u0627\u0646 \u0648\u0646\u0643\u062a\u0634\u0641 \u0645\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0641\u0639\u0644\u0647 \u0647\u0627\u062a\u0627\u0646 \u0627\u0644\u062a\u0642\u0646\u064a\u062a\u0627\u0646 \u0644\u0639\u0645\u0644\u0643. \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u0635\u0631\u064a\u062d\u0627\u0644\u0635\u0627\u062f\u0631 \u0627\u0644\u0631\u062f [&hellip;]<\/p>\n","protected":false},"author":131,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-feature_vs_feature.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-232076","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/pages\/232076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/comments?post=232076"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/pages\/232076\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/media?parent=232076"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/ar\/wp-json\/wp\/v2\/ct-post-type?post=232076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}